Compare
Compare GP practices side by side
Pick two to four practices. Each column shows the Practice Grade with its likely range and the number of answers, the other survey questions, and facts from NHS England. We point a practice out as higher only when the survey can show it. Otherwise we say they cannot be told apart.
Comparison
Coventry Road Practice’s Practice Grade is clearly higher than Croft Medical Centre’s: its likely range lies wholly above.
| Measure | Croft Medical CentreB37 7WB× | Coventry Road PracticeB26 3JS× |
|---|---|---|
| Practice Grade (the 2026 GP Patient Survey and NHS appointment and phone data) | ||
| Practice Grade | 69.7likely range 60.4 to 77.8104 survey answers | 86.1likely range 82.8 to 88.6114 survey answersClearly higher |
| Label (against the England average) | No label | Clearly above the England average |
| Patients who describe the practice as good | 62.3%likely range 49.1% to 73.8%, 104 answers | 86.5%likely range 82.7% to 89.6%, 114 answersClearly higher |
| Access (mean of the two below) | 86.9%likely range 84.0% to 89.3% | 84.9%likely range 78.4% to 89.2% |
| Appointments within two weeks of booking | 97.6%likely range 95.3% to 98.7%, 5,351 appointmentsClearly higher | 84.4%likely range 73.8% to 91.2%, 1,008 appointments |
| Calls answered by the practice | 76.2%likely range 70.9% to 80.8%, 5,939 calls | 85.2%likely range 77.9% to 90.4%, 2,582 calls |
| More survey questions (not part of the grade) | ||
| Getting through on the phone | 41.1%likely range 29.0% to 54.4%, 101 answers | 89.6%likely range 85.9% to 92.4%, 107 answers |
| Reception and admin team | 66.7%likely range 53.6% to 77.7%, 104 answers | 95.6%likely range 93.0% to 97.3%, 111 answers |
| Having a preferred professional | 32.7%likely range 21.9% to 45.7%, 106 answers | 50.2%likely range 45.0% to 55.3%, 111 answers |
| Seeing your preferred professional | 17.8%likely range 5.9% to 42.8%, 30 answers | 43.9%likely range 36.6% to 51.5%, 52 answers |
| Knowing the next step | 76.6%likely range 63.7% to 85.9%, 100 answers | 92.9%likely range 89.7% to 95.2%, 105 answers |
| Contacting the practice | 59.1%likely range 46.1% to 71.0%, 105 answers | 89.0%likely range 85.3% to 91.9%, 106 answers |
| Wait for an appointment | 64.9%likely range 51.1% to 76.6%, 95 answers | 67.8%likely range 62.6% to 72.6%, 102 answers |
| Being listened to | 74.3%likely range 61.5% to 84.0%, 104 answers | 92.9%likely range 89.7% to 95.1%, 109 answers |
| Care and concern | 73.8%likely range 61.0% to 83.6%, 104 answers | 92.3%likely range 89.0% to 94.6%, 109 answers |
| Confidence and trust | 86.0%likely range 74.3% to 92.9%, 101 answers | 97.0%likely range 94.6% to 98.4%, 105 answers |
| Involvement in decisions | 80.1%likely range 67.5% to 88.6%, 100 answers | 91.5%likely range 88.1% to 94.1%, 104 answers |
| Needs met | 80.0%likely range 67.6% to 88.5%, 103 answers | 88.5%likely range 84.8% to 91.4%, 108 answers |
| Vaccinations and screening (NHS England QOF, not part of the grade) | ||
| Babies at 8 months | 81.6%likely range 73.0% to 87.9%, 103 patients | 88.0%likely range 76.2% to 94.4%, 50 patients |
| Children at 18 months | 79.3%likely range 71.3% to 85.6%, 121 patients | 87.2%likely range 74.8% to 94.0%, 47 patients |
| Children at 5 years | 76.6%likely range 69.0% to 82.8%, 141 patients | 81.6%likely range 68.6% to 90.0%, 49 patients |
| Women aged 25 to 49 | 71.3%likely range 69.2% to 73.2%, 1,961 patients | 64.2%likely range 60.9% to 67.4%, 839 patients |
| Women aged 50 to 64 | 69.7%likely range 66.6% to 72.7%, 875 patients | 77.1%likely range 72.7% to 80.9%, 397 patients |
| Facts (NHS England, not part of the grade) | ||
| Registered patients | 11,378August 2026 | 4,982August 2026 |
| Primary care network | North Solihull PCN | North Solihull PCN |
| Phone | 0121 2707180 | 0121 7432154 |
| Friends and Family Test (its own feedback) | 89.2% good or very good93 answers, June 2026 | 98.0% good or very good49 answers, June 2026 |
| Appointments (one month) | 7,219 in August 2026Same day 65.7%; face to face 62.8% | 1,978 in August 2026Same day 49.7%; face to face 61.8% |
| Antibiotic items per STAR-PU (one year) | 1.07England 0.74, April 2025 to March 2026 | 0.82England 0.74, April 2025 to March 2026 |
| GPs (full-time equivalent) | 3.0 qualified permanent4.7 including trainees and locums3,827 patients per permanent GP | 2.1 qualified permanent4.3 including trainees and locums2,350 patients per permanent GP |
| CQC rating (a separate source) | Good | Good |
“Clearly higher” appears only when a practice’s likely range lies wholly above every other practice’s here. When the ranges overlap, the survey cannot tell the practices apart and nobody is pointed out. A practice never gets a mark for being lower.
The Practice Grade weighs the survey and access, from NHS appointment and phone data; the other survey questions are from the 2026 GP Patient Survey. The facts are from NHS England, the Care Quality Commission and OHID, are not part of the grade, and are shown as each practice’s own record. NHS England advises against ranking practices on the Friends and Family Test or on appointment figures, and we point nothing out in the facts, vaccination or screening rows.
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How to read it
The Practice Grade is the same figure as on each practice’s page, with its margin of error. Two practices whose margins overlap cannot be told apart, however far apart the two numbers look. That is why a bigger number alone never gets a mark here. How we grade.
Sources
- 2026 GP Patient Survey: https://www.gp-patient.co.uk/
- Contains information from NHS England, licenced under the current version of the Open Government Licence
- Contains information from the Care Quality Commission, licensed under the Open Government Licence. CQC must be acknowledged as the source of the data; CQC is not responsible for our analysis.
- Contains public sector information licensed under the Open Government Licence v3.0. Antibiotic prescribing: UK Health Security Agency and Office for Health Improvement and Disparities (Fingertips), from NHS Business Services Authority prescribing data.