Compare
Compare GP practices side by side
Pick two to four practices. Each column shows the Practice Grade with its likely range and the number of answers, the other survey questions, and facts from NHS England. We point a practice out as higher only when the survey can show it. Otherwise we say they cannot be told apart.
Comparison
Conner & Partners’s Practice Grade is clearly higher than Downhall Park Surgery’s: its likely range lies wholly above.
| Measure | Conner & PartnersSS5 6JH× | Downhall Park SurgerySS6 9QD× |
|---|---|---|
| Practice Grade (the 2026 GP Patient Survey and NHS appointment and phone data) | ||
| Practice Grade | 89.3likely range 84.1 to 91.899 survey answersClearly higher | 77.2likely range 73.1 to 80.887 survey answers |
| Label (against the England average) | Clearly above the England average | Cannot be told apart from the England average |
| Patients who describe the practice as good | 94.4%likely range 87.2% to 97.6%, 99 answersClearly higher | 76.3%likely range 70.9% to 81.0%, 87 answers |
| Access (mean of the two below) | 77.2%likely range 72.8% to 80.8% | 79.3%likely range 73.2% to 84.1% |
| Appointments within two weeks of booking | 85.3%likely range 79.0% to 89.9%, 2,470 appointments | 94.9%likely range 88.0% to 97.9%, 1,311 appointments |
| Calls answered by the practice | 69.1%likely range 62.9% to 74.6%, 4,957 calls | 63.6%likely range 53.4% to 72.8%, 1,908 calls |
| More survey questions (not part of the grade) | ||
| Getting through on the phone | 73.8%likely range 63.4% to 82.0%, 98 answers | 50.8%likely range 44.7% to 57.0%, 81 answers |
| Reception and admin team | 91.9%likely range 84.0% to 96.1%, 98 answers | 88.1%likely range 83.6% to 91.5%, 84 answers |
| Having a preferred professional | 30.2%likely range 21.4% to 40.8%, 98 answers | 45.5%likely range 39.7% to 51.5%, 87 answers |
| Seeing your preferred professional | Not shown: fewer than 30 answers | 49.8%likely range 40.2% to 59.4%, 34 answers |
| Knowing the next step | 90.3%likely range 81.9% to 95.0%, 95 answers | 88.9%likely range 84.5% to 92.2%, 83 answers |
| Contacting the practice | 80.6%likely range 71.0% to 87.7%, 99 answers | 73.7%likely range 68.1% to 78.6%, 87 answers |
| Wait for an appointment | 90.7%likely range 82.4% to 95.3%, 94 answers | 79.0%likely range 73.3% to 83.7%, 77 answers |
| Being listened to | 96.8%likely range 90.6% to 99.0%, 98 answers | 88.2%likely range 83.7% to 91.5%, 85 answers |
| Care and concern | 95.4%likely range 88.6% to 98.3%, 98 answers | 85.1%likely range 80.3% to 88.9%, 86 answers |
| Confidence and trust | 98.3%likely range 92.6% to 99.6%, 96 answers | 90.2%likely range 86.0% to 93.2%, 85 answers |
| Involvement in decisions | 97.4%likely range 91.0% to 99.3%, 92 answers | 89.2%likely range 84.6% to 92.5%, 79 answers |
| Needs met | 98.6%likely range 93.1% to 99.7%, 97 answers | 95.1%likely range 91.8% to 97.2%, 85 answers |
| Vaccinations and screening (NHS England QOF, not part of the grade) | ||
| Babies at 8 months | 88.0%likely range 78.7% to 93.6%, 75 patients | 93.5%likely range 82.5% to 97.8%, 46 patients |
| Children at 18 months | 85.7%likely range 75.7% to 92.1%, 70 patients | 89.6%likely range 77.8% to 95.5%, 48 patients |
| Children at 5 years | 94.8%likely range 87.4% to 98.0%, 77 patients | 88.2%likely range 76.6% to 94.5%, 51 patients |
| Women aged 25 to 49 | 79.3%likely range 76.9% to 81.6%, 1,104 patients | 75.6%likely range 72.2% to 78.8%, 661 patients |
| Women aged 50 to 64 | 80.3%likely range 77.2% to 83.0%, 720 patients | 78.5%likely range 74.2% to 82.2%, 395 patients |
| Facts (NHS England, not part of the grade) | ||
| Registered patients | 7,988August 2026 | 3,847August 2026 |
| Primary care network | Rayleigh and District PCN | Rayleigh and District PCN |
| Phone | 01702 230555 | 01268 780408 |
| Friends and Family Test (its own feedback) | No results for June 2026 | No results for June 2026 |
| Appointments (one month) | 2,742 in August 2026Same day 36.7%; face to face 95.4% | 1,325 in August 2026Same day 50.7%; face to face 98.8% |
| Antibiotic items per STAR-PU (one year) | 0.96England 0.74, April 2025 to March 2026 | 0.80England 0.74, April 2025 to March 2026 |
| GPs (full-time equivalent) | 4.2 qualified permanent8.0 including trainees and locums1,926 patients per permanent GP | 1.1 qualified permanent1.1 including trainees and locums3,607 patients per permanent GP |
| CQC rating (a separate source) | Good | Good |
“Clearly higher” appears only when a practice’s likely range lies wholly above every other practice’s here. When the ranges overlap, the survey cannot tell the practices apart and nobody is pointed out. A practice never gets a mark for being lower.
The Practice Grade weighs the survey and access, from NHS appointment and phone data; the other survey questions are from the 2026 GP Patient Survey. The facts are from NHS England, the Care Quality Commission and OHID, are not part of the grade, and are shown as each practice’s own record. NHS England advises against ranking practices on the Friends and Family Test or on appointment figures, and we point nothing out in the facts, vaccination or screening rows.
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How to read it
The Practice Grade is the same figure as on each practice’s page, with its margin of error. Two practices whose margins overlap cannot be told apart, however far apart the two numbers look. That is why a bigger number alone never gets a mark here. How we grade.
Sources
- 2026 GP Patient Survey: https://www.gp-patient.co.uk/
- Contains information from NHS England, licenced under the current version of the Open Government Licence
- Contains information from the Care Quality Commission, licensed under the Open Government Licence. CQC must be acknowledged as the source of the data; CQC is not responsible for our analysis.
- Contains public sector information licensed under the Open Government Licence v3.0. Antibiotic prescribing: UK Health Security Agency and Office for Health Improvement and Disparities (Fingertips), from NHS Business Services Authority prescribing data.