Compare
Compare GP practices side by side
Pick two to four practices. Each column shows the Practice Grade with its likely range and the number of answers, the other survey questions, and facts from NHS England. We point a practice out as higher only when the survey can show it. Otherwise we say they cannot be told apart.
Comparison
Collingwood Health Group and Redburn Park Medical Centre cannot be told apart on the Practice Grade. The likely ranges overlap, so the data does not show that one is ahead of the other, whatever the two numbers are.
| Measure | Collingwood Health GroupNE29 0SF× | Redburn Park Medical CentreNE29 6HT× |
|---|---|---|
| Practice Grade (the 2026 GP Patient Survey and NHS appointment and phone data) | ||
| Practice Grade | 78.9likely range 62.9 to 86.5137 survey answers | 84.3likely range 78.6 to 88.4100 survey answers |
| Label (against the England average) | Patients: cannot be told apart from the England average | Patients: cannot be told apart from the England average |
| Patients who describe the practice as good | 83.5%likely range 60.7% to 94.3%, 137 answers | 83.4%likely range 75.5% to 89.1%, 100 answers |
| Access (mean of the two below) | 67.9%likely range 64.8% to 70.8% | 86.2%likely range 81.5% to 89.5%Clearly higher |
| Appointments within two weeks of booking | 70.7%likely range 65.5% to 75.4%, 4,915 appointments | 85.6%likely range 77.9% to 90.9%, 1,720 appointmentsClearly higher |
| Calls answered by the practice | 65.0%likely range 61.6% to 68.3%, 15,949 calls | 86.7%likely range 81.4% to 90.6%, 4,453 callsClearly higher |
| More survey questions (not part of the grade) | ||
| Getting through on the phone | 55.8%likely range 33.2% to 76.3%, 129 answers | 62.9%likely range 53.6% to 71.4%, 96 answers |
| Reception and admin team | 83.2%likely range 60.1% to 94.2%, 134 answers | 74.9%likely range 66.1% to 82.0%, 96 answers |
| Having a preferred professional | 43.1%likely range 23.3% to 65.5%, 135 answers | 39.1%likely range 30.7% to 48.3%, 99 answers |
| Seeing your preferred professional | 63.3%likely range 28.8% to 88.0%, 53 answers | 42.4%likely range 27.6% to 58.8%, 32 answers |
| Knowing the next step | 91.5%likely range 69.6% to 98.1%, 132 answers | 75.4%likely range 66.6% to 82.5%, 95 answers |
| Contacting the practice | 76.5%likely range 53.2% to 90.3%, 137 answers | 73.7%likely range 64.7% to 81.0%, 94 answers |
| Wait for an appointment | 61.1%likely range 37.5% to 80.4%, 126 answers | 70.6%likely range 61.0% to 78.7%, 86 answers |
| Being listened to | 92.4%likely range 70.7% to 98.4%, 131 answers | 87.9%likely range 80.5% to 92.8%, 96 answers |
| Care and concern | 89.0%likely range 66.7% to 97.0%, 133 answers | 81.1%likely range 72.8% to 87.3%, 96 answers |
| Confidence and trust | 99.3%likely range 80.6% to 100.0%, 133 answers | 88.5%likely range 81.2% to 93.2%, 96 answers |
| Involvement in decisions | 94.2%likely range 72.6% to 99.0%, 128 answers | 88.0%likely range 80.5% to 92.9%, 94 answers |
| Needs met | 96.7%likely range 76.8% to 99.6%, 134 answers | 84.7%likely range 76.8% to 90.3%, 95 answers |
| Vaccinations and screening (NHS England QOF, not part of the grade) | ||
| Babies at 8 months | 93.4%likely range 89.2% to 96.0%, 212 patients | 91.5%likely range 80.1% to 96.6%, 47 patients |
| Children at 18 months | 88.9%likely range 83.8% to 92.5%, 198 patients | 93.9%likely range 85.4% to 97.6%, 66 patients |
| Children at 5 years | 88.7%likely range 83.8% to 92.3%, 213 patients | 85.9%likely range 75.4% to 92.4%, 64 patients |
| Women aged 25 to 49 | 73.9%likely range 72.5% to 75.3%, 3,941 patients | 76.2%likely range 73.7% to 78.5%, 1,172 patients |
| Women aged 50 to 64 | 76.1%likely range 74.3% to 77.8%, 2,274 patients | 76.9%likely range 73.1% to 80.3%, 528 patients |
| Facts (NHS England, not part of the grade) | ||
| Registered patients | 24,239August 2026 | 6,303August 2026 |
| Primary care network | North Shields PCN | North Shields PCN |
| Phone | 0191 2571779 | 0191 2961456 |
| Friends and Family Test (its own feedback) | 92.0% good or very good599 answers, June 2026 | 96.6% good or very good204 answers, June 2026 |
| Appointments (one month) | 8,873 in August 2026Same day 31.9%; face to face 78.0% | 2,463 in August 2026Same day 45.2%; face to face 58.2% |
| Antibiotic items per STAR-PU (one year) | 0.90England 0.74, April 2025 to March 2026 | 1.19England 0.74, April 2025 to March 2026 |
| GPs (full-time equivalent) | 14.5 qualified permanent19.6 including trainees and locums1,670 patients per permanent GP | 4.5 qualified permanent6.4 including trainees and locums1,394 patients per permanent GP |
| CQC rating (a separate source) | Outstanding | Good |
“Clearly higher” appears only when a practice’s likely range lies wholly above every other practice’s here. When the ranges overlap, the survey cannot tell the practices apart and nobody is pointed out. A practice never gets a mark for being lower.
The Practice Grade weighs the survey and access, from NHS appointment and phone data; the other survey questions are from the 2026 GP Patient Survey. The facts are from NHS England, the Care Quality Commission and OHID, are not part of the grade, and are shown as each practice’s own record. NHS England advises against ranking practices on the Friends and Family Test or on appointment figures, and we point nothing out in the facts, vaccination or screening rows.
Add a practice
A name, or a postcode such as TS3 6AL (your browser looks it up with postcodes.io; we do not receive or store it).
How to read it
The Practice Grade is the same figure as on each practice’s page, with its margin of error. Two practices whose margins overlap cannot be told apart, however far apart the two numbers look. That is why a bigger number alone never gets a mark here. How we grade.
Sources
- 2026 GP Patient Survey: https://www.gp-patient.co.uk/
- Contains information from NHS England, licenced under the current version of the Open Government Licence
- Contains information from the Care Quality Commission, licensed under the Open Government Licence. CQC must be acknowledged as the source of the data; CQC is not responsible for our analysis.
- Contains public sector information licensed under the Open Government Licence v3.0. Antibiotic prescribing: UK Health Security Agency and Office for Health Improvement and Disparities (Fingertips), from NHS Business Services Authority prescribing data.