Compare
Compare GP practices side by side
Pick two to four practices. Each column shows the Practice Grade with its likely range and the number of answers, the other survey questions, and facts from NHS England. We point a practice out as higher only when the survey can show it. Otherwise we say they cannot be told apart.
Comparison
Clifton Court Medical Practice and Parkgate Surgery cannot be told apart on the Practice Grade. The likely ranges overlap, so the data does not show that one is ahead of the other, whatever the two numbers are.
| Measure | Clifton Court Medical PracticeDL1 5JN× | Parkgate SurgeryDL1 5LW× |
|---|---|---|
| Practice Grade (the 2026 GP Patient Survey and NHS appointment and phone data) | ||
| Practice Grade | 79.5likely range 66.3 to 86.892 survey answers | 82.2likely range 77.9 to 85.4106 survey answers |
| Label (against the England average) | Cannot be told apart from the England average | Clearly above the England average |
| Patients who describe the practice as good | 82.5%likely range 63.6% to 92.7%, 92 answers | 85.7%likely range 80.5% to 89.7%, 106 answers |
| Access (mean of the two below) | 72.5%likely range 68.5% to 76.0% | 73.7%likely range 66.3% to 79.1% |
| Appointments within two weeks of booking | 70.3%likely range 64.0% to 75.9%, 3,421 appointments | 83.2%likely range 75.8% to 88.6%, 1,985 appointments |
| Calls answered by the practice | 74.6%likely range 69.8% to 78.9%, 7,193 calls | Not in the grade: no phone data |
| More survey questions (not part of the grade) | ||
| Getting through on the phone | 75.2%likely range 55.5% to 88.1%, 90 answers | 76.7%likely range 70.6% to 81.8%, 104 answers |
| Reception and admin team | 89.4%likely range 71.3% to 96.7%, 88 answers | 88.8%likely range 83.9% to 92.3%, 106 answers |
| Having a preferred professional | 30.6%likely range 16.0% to 50.4%, 90 answers | 23.9%likely range 18.8% to 29.9%, 107 answers |
| Seeing your preferred professional | 50.7%likely range 23.5% to 77.4%, 36 answers | 49.8%likely range 37.9% to 61.7%, 32 answers |
| Knowing the next step | 86.6%likely range 68.0% to 95.2%, 89 answers | 85.8%likely range 80.5% to 89.8%, 104 answers |
| Contacting the practice | 84.3%likely range 65.3% to 93.9%, 89 answers | 84.8%likely range 79.5% to 88.9%, 106 answers |
| Wait for an appointment | 77.3%likely range 55.8% to 90.2%, 76 answers | 89.3%likely range 84.3% to 92.8%, 99 answers |
| Being listened to | 90.5%likely range 72.5% to 97.2%, 87 answers | 92.3%likely range 87.9% to 95.1%, 102 answers |
| Care and concern | 90.6%likely range 72.7% to 97.2%, 88 answers | 87.9%likely range 82.9% to 91.6%, 102 answers |
| Confidence and trust | 94.7%likely range 77.9% to 98.9%, 86 answers | 92.9%likely range 88.7% to 95.7%, 101 answers |
| Involvement in decisions | 90.2%likely range 71.9% to 97.0%, 86 answers | 91.3%likely range 86.6% to 94.4%, 98 answers |
| Needs met | 90.6%likely range 72.4% to 97.3%, 85 answers | 93.7%likely range 89.6% to 96.2%, 103 answers |
| Vaccinations and screening (NHS England QOF, not part of the grade) | ||
| Babies at 8 months | 90.6%likely range 84.3% to 94.6%, 128 patients | 88.5%likely range 77.0% to 94.6%, 52 patients |
| Children at 18 months | 89.0%likely range 81.7% to 93.6%, 109 patients | 92.7%likely range 80.6% to 97.5%, 41 patients |
| Children at 5 years | 80.5%likely range 72.8% to 86.4%, 128 patients | 100.0%likely range 90.1% to 100.0%, 35 patients |
| Women aged 25 to 49 | 70.5%likely range 68.5% to 72.4%, 2,090 patients | 68.4%likely range 65.2% to 71.5%, 849 patients |
| Women aged 50 to 64 | 72.1%likely range 69.2% to 74.8%, 988 patients | 71.9%likely range 66.8% to 76.5%, 327 patients |
| Facts (NHS England, not part of the grade) | ||
| Registered patients | 12,249August 2026 | 4,664August 2026 |
| Primary care network | Darlington PCN | Darlington PCN |
| Phone | 01325 465646 | 01325 735000 |
| Friends and Family Test (its own feedback) | 2 answers in June 2026; shares not published below 5 | 97.0% good or very good33 answers, June 2026 |
| Appointments (one month) | 4,178 in August 2026Same day 24.5%; face to face 87.7% | 2,235 in August 2026Same day 54.3%; face to face 95.7% |
| Antibiotic items per STAR-PU (one year) | 0.99England 0.74, April 2025 to March 2026 | 0.92England 0.74, April 2025 to March 2026 |
| GPs (full-time equivalent) | 5.0 qualified permanent7.2 including trainees and locums2,430 patients per permanent GP | 1.4 qualified permanent1.4 including trainees and locums3,269 patients per permanent GP |
| CQC rating (a separate source) | Good | Good |
“Clearly higher” appears only when a practice’s likely range lies wholly above every other practice’s here. When the ranges overlap, the survey cannot tell the practices apart and nobody is pointed out. A practice never gets a mark for being lower.
The Practice Grade weighs the survey and access, from NHS appointment and phone data; the other survey questions are from the 2026 GP Patient Survey. The facts are from NHS England, the Care Quality Commission and OHID, are not part of the grade, and are shown as each practice’s own record. NHS England advises against ranking practices on the Friends and Family Test or on appointment figures, and we point nothing out in the facts, vaccination or screening rows.
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How to read it
The Practice Grade is the same figure as on each practice’s page, with its margin of error. Two practices whose margins overlap cannot be told apart, however far apart the two numbers look. That is why a bigger number alone never gets a mark here. How we grade.
Sources
- 2026 GP Patient Survey: https://www.gp-patient.co.uk/
- Contains information from NHS England, licenced under the current version of the Open Government Licence
- Contains information from the Care Quality Commission, licensed under the Open Government Licence. CQC must be acknowledged as the source of the data; CQC is not responsible for our analysis.
- Contains public sector information licensed under the Open Government Licence v3.0. Antibiotic prescribing: UK Health Security Agency and Office for Health Improvement and Disparities (Fingertips), from NHS Business Services Authority prescribing data.