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Clifton Court Medical Practice vs Parkgate Surgery

Two GP practices in the same primary care network, a short way apart. Side by side, with the margin of error on every figure.

Can the survey tell them apart?

Clifton Court Medical Practice and Parkgate Surgery cannot be told apart on the Practice Grade. The likely ranges overlap, so the data does not show that one is ahead of the other, whatever the two numbers are.

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Side by side

MeasureClifton Court Medical PracticeDL1 5JNParkgate SurgeryDL1 5LW
Practice Grade (the 2026 GP Patient Survey and NHS appointment and phone data)
Practice Grade79.5likely range 66.3 to 86.892 survey answers82.2likely range 77.9 to 85.4106 survey answers
Label (against the England average)Cannot be told apart from the England averageClearly above the England average
Patients who describe the practice as good82.5%likely range 63.6% to 92.7%, 92 answers85.7%likely range 80.5% to 89.7%, 106 answers
Access (mean of the two below)72.5%likely range 68.5% to 76.0%73.7%likely range 66.3% to 79.1%
Appointments within two weeks of booking70.3%likely range 64.0% to 75.9%, 3,421 appointments83.2%likely range 75.8% to 88.6%, 1,985 appointments
Calls answered by the practice74.6%likely range 69.8% to 78.9%, 7,193 callsNot in the grade: no phone data
More survey questions (not part of the grade)
Getting through on the phone75.2%likely range 55.5% to 88.1%, 90 answers76.7%likely range 70.6% to 81.8%, 104 answers
Reception and admin team89.4%likely range 71.3% to 96.7%, 88 answers88.8%likely range 83.9% to 92.3%, 106 answers
Having a preferred professional30.6%likely range 16.0% to 50.4%, 90 answers23.9%likely range 18.8% to 29.9%, 107 answers
Seeing your preferred professional50.7%likely range 23.5% to 77.4%, 36 answers49.8%likely range 37.9% to 61.7%, 32 answers
Knowing the next step86.6%likely range 68.0% to 95.2%, 89 answers85.8%likely range 80.5% to 89.8%, 104 answers
Contacting the practice84.3%likely range 65.3% to 93.9%, 89 answers84.8%likely range 79.5% to 88.9%, 106 answers
Wait for an appointment77.3%likely range 55.8% to 90.2%, 76 answers89.3%likely range 84.3% to 92.8%, 99 answers
Being listened to90.5%likely range 72.5% to 97.2%, 87 answers92.3%likely range 87.9% to 95.1%, 102 answers
Care and concern90.6%likely range 72.7% to 97.2%, 88 answers87.9%likely range 82.9% to 91.6%, 102 answers
Confidence and trust94.7%likely range 77.9% to 98.9%, 86 answers92.9%likely range 88.7% to 95.7%, 101 answers
Involvement in decisions90.2%likely range 71.9% to 97.0%, 86 answers91.3%likely range 86.6% to 94.4%, 98 answers
Needs met90.6%likely range 72.4% to 97.3%, 85 answers93.7%likely range 89.6% to 96.2%, 103 answers
Vaccinations and screening (NHS England QOF, not part of the grade)
Babies at 8 months90.6%likely range 84.3% to 94.6%, 128 patients88.5%likely range 77.0% to 94.6%, 52 patients
Children at 18 months89.0%likely range 81.7% to 93.6%, 109 patients92.7%likely range 80.6% to 97.5%, 41 patients
Children at 5 years80.5%likely range 72.8% to 86.4%, 128 patients100.0%likely range 90.1% to 100.0%, 35 patients
Women aged 25 to 4970.5%likely range 68.5% to 72.4%, 2,090 patients68.4%likely range 65.2% to 71.5%, 849 patients
Women aged 50 to 6472.1%likely range 69.2% to 74.8%, 988 patients71.9%likely range 66.8% to 76.5%, 327 patients
Facts (NHS England, not part of the grade)
Registered patients12,249August 20264,664August 2026
Primary care networkDarlington PCNDarlington PCN
Phone01325 46564601325 735000
Friends and Family Test (its own feedback)2 answers in June 2026; shares not published below 597.0% good or very good33 answers, June 2026
Appointments (one month)4,178 in August 2026Same day 24.5%; face to face 87.7%2,235 in August 2026Same day 54.3%; face to face 95.7%
Antibiotic items per STAR-PU (one year)0.99England 0.74, April 2025 to March 20260.92England 0.74, April 2025 to March 2026
GPs (full-time equivalent)5.0 qualified permanent7.2 including trainees and locums2,430 patients per permanent GP1.4 qualified permanent1.4 including trainees and locums3,269 patients per permanent GP
CQC rating (a separate source)GoodGood

“Clearly higher” appears only when a practice’s likely range lies wholly above every other practice’s here. When the ranges overlap, the survey cannot tell the practices apart and nobody is pointed out. A practice never gets a mark for being lower.

The Practice Grade weighs the survey and access, from NHS appointment and phone data; the other survey questions are from the 2026 GP Patient Survey. The facts are from NHS England, the Care Quality Commission and OHID, are not part of the grade, and are shown as each practice’s own record. NHS England advises against ranking practices on the Friends and Family Test or on appointment figures, and we point nothing out in the facts, vaccination or screening rows.

The full pages

Sources

  • 2026 GP Patient Survey: https://www.gp-patient.co.uk/
  • Contains information from NHS England, licenced under the current version of the Open Government Licence
  • Contains information from the Care Quality Commission, licensed under the Open Government Licence. CQC must be acknowledged as the source of the data; CQC is not responsible for our analysis.
  • Contains public sector information licensed under the Open Government Licence v3.0. Antibiotic prescribing: UK Health Security Agency and Office for Health Improvement and Disparities (Fingertips), from NHS Business Services Authority prescribing data.

All sources and licences