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Practice Grade
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Compare GP practices side by side

Pick two to four practices. Each column shows the Practice Grade with its likely range and the number of answers, the other survey questions, and facts from NHS England. We point a practice out as higher only when the survey can show it. Otherwise we say they cannot be told apart.

Comparison

Chatfield Health Care and Clapham Junction Medical Practice cannot be told apart on the Practice Grade. The likely ranges overlap, so the data does not show that one is ahead of the other, whatever the two numbers are.

A page for this pair

MeasureChatfield Health CareSW11 3UJ×Clapham Junction Medical PracticeSW11 2EJ×
Practice Grade (the 2026 GP Patient Survey and NHS appointment and phone data)
Practice Grade80.0likely range 70.4 to 86.3108 survey answers89.1likely range 86.1 to 91.198 survey answers
Label (against the England average)Patients: cannot be told apart from the England averagePatients: clearly above the England average
Patients who describe the practice as good80.7%likely range 67.1% to 89.6%, 108 answers89.2%likely range 86.6% to 91.3%, 98 answers
Access (mean of the two below)78.1%likely range 74.0% to 81.5%88.8%likely range 80.6% to 93.2%
Appointments within two weeks of booking91.3%likely range 86.4% to 94.5%, 2,901 appointments94.0%likely range 82.9% to 98.1%, 671 appointments
Calls answered by the practice64.8%likely range 58.1% to 70.9%, 4,380 calls83.5%likely range 71.2% to 91.2%, 1,081 callsClearly higher
More survey questions (not part of the grade)
Getting through on the phone66.2%likely range 51.0% to 78.6%, 99 answers89.8%likely range 87.3% to 91.9%, 95 answers
Reception and admin team86.4%likely range 73.4% to 93.6%, 104 answers94.8%likely range 92.9% to 96.3%, 95 answers
Having a preferred professional22.1%likely range 12.5% to 36.0%, 108 answers45.4%likely range 41.7% to 49.2%, 96 answers
Seeing your preferred professionalNot shown: fewer than 30 answers47.5%likely range 41.3% to 53.8%, 36 answers
Knowing the next step82.3%likely range 68.3% to 90.9%, 100 answers90.0%likely range 87.4% to 92.0%, 92 answers
Contacting the practice72.5%likely range 58.1% to 83.4%, 106 answers90.6%likely range 88.2% to 92.6%, 96 answers
Wait for an appointment68.1%likely range 52.9% to 80.2%, 98 answers75.8%likely range 72.1% to 79.1%, 82 answers
Being listened to84.0%likely range 70.5% to 92.0%, 103 answers94.4%likely range 92.4% to 95.9%, 94 answers
Care and concern82.8%likely range 69.1% to 91.2%, 103 answers92.5%likely range 90.3% to 94.3%, 93 answers
Confidence and trust92.1%likely range 80.3% to 97.1%, 102 answers94.3%likely range 92.2% to 95.9%, 91 answers
Involvement in decisions93.7%likely range 82.0% to 98.0%, 98 answers92.7%likely range 90.4% to 94.5%, 86 answers
Needs met92.2%likely range 80.4% to 97.1%, 103 answers90.7%likely range 88.2% to 92.7%, 91 answers
Vaccinations and screening (NHS England QOF, not part of the grade)
Babies at 8 months80.2%likely range 71.4% to 86.8%, 101 patientsFewer than 10 eligible patients
Children at 18 months73.5%likely range 64.0% to 81.2%, 98 patients61.5%likely range 35.5% to 82.3%, 13 patients
Children at 5 years55.1%likely range 44.1% to 65.7%, 78 patients84.6%likely range 57.8% to 95.7%, 13 patients
Women aged 25 to 4954.4%likely range 52.7% to 56.2%, 3,225 patients42.0%likely range 37.8% to 46.4%, 509 patients
Women aged 50 to 6469.4%likely range 66.5% to 72.2%, 988 patients70.5%likely range 64.3% to 76.1%, 224 patients
Facts (NHS England, not part of the grade)
Registered patients12,299August 20262,318August 2026
Primary care networkWandsworth PCNWandsworth PCN
Phone020 37640822020 72284172
Friends and Family Test (its own feedback)77.8% good or very good36 answers, June 202696.6% good or very good59 answers, June 2026
Appointments (one month)5,398 in August 2026Same day 60.2%; face to face 55.5%870 in August 2026Same day 47.7%; face to face 52.6%
Antibiotic items per STAR-PU (one year)0.53England 0.74, April 2025 to March 20260.45England 0.74, April 2025 to March 2026
GPs (full-time equivalent)5.6 qualified permanent8.7 including trainees and locums2,201 patients per permanent GP0.8 qualified permanent1.1 including trainees and locums
CQC rating (a separate source)GoodGood

“Clearly higher” appears only when a practice’s likely range lies wholly above every other practice’s here. When the ranges overlap, the survey cannot tell the practices apart and nobody is pointed out. A practice never gets a mark for being lower.

The Practice Grade weighs the survey and access, from NHS appointment and phone data; the other survey questions are from the 2026 GP Patient Survey. The facts are from NHS England, the Care Quality Commission and OHID, are not part of the grade, and are shown as each practice’s own record. NHS England advises against ranking practices on the Friends and Family Test or on appointment figures, and we point nothing out in the facts, vaccination or screening rows.

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How to read it

The Practice Grade is the same figure as on each practice’s page, with its margin of error. Two practices whose margins overlap cannot be told apart, however far apart the two numbers look. That is why a bigger number alone never gets a mark here. How we grade.

Sources

  • 2026 GP Patient Survey: https://www.gp-patient.co.uk/
  • Contains information from NHS England, licenced under the current version of the Open Government Licence
  • Contains information from the Care Quality Commission, licensed under the Open Government Licence. CQC must be acknowledged as the source of the data; CQC is not responsible for our analysis.
  • Contains public sector information licensed under the Open Government Licence v3.0. Antibiotic prescribing: UK Health Security Agency and Office for Health Improvement and Disparities (Fingertips), from NHS Business Services Authority prescribing data.

All sources and licences