Compare
Compare GP practices side by side
Pick two to four practices. Each column shows the Practice Grade with its likely range and the number of answers, the other survey questions, and facts from NHS England. We point a practice out as higher only when the survey can show it. Otherwise we say they cannot be told apart.
Comparison
Charter Medical Centre and Trinity Medical Centre cannot be told apart on the Practice Grade. The likely ranges overlap, so the data does not show that one is ahead of the other, whatever the two numbers are.
| Measure | Charter Medical CentreBN3 1RF× | Trinity Medical CentreBN3 3AT× |
|---|---|---|
| Practice Grade (the 2026 GP Patient Survey and NHS appointment and phone data) | ||
| Practice Grade | 85.0likely range 60.5 to 91.2109 survey answers | 86.0likely range 67.9 to 90.1107 survey answers |
| Label (against the England average) | Patients: cannot be told apart from the England average | Patients: cannot be told apart from the England average |
| Patients who describe the practice as good | 89.6%likely range 54.7% to 98.4%, 109 answers | 93.2%likely range 67.4% to 98.9%, 107 answers |
| Access (mean of the two below) | 74.0%likely range 71.1% to 76.6% | 69.1%likely range 65.5% to 72.4% |
| Appointments within two weeks of booking | 82.4%likely range 78.4% to 85.9%, 6,109 appointments | 83.2%likely range 78.2% to 87.3%, 3,937 appointments |
| Calls answered by the practice | 65.4%likely range 61.3% to 69.4%, 11,079 callsClearly higher | 54.8%likely range 49.6% to 60.0%, 7,186 calls |
| More survey questions (not part of the grade) | ||
| Getting through on the phone | 71.0%likely range 34.5% to 91.9%, 91 answers | 59.3%likely range 32.0% to 81.8%, 95 answers |
| Reception and admin team | 96.1%likely range 61.5% to 99.7%, 106 answers | 98.1%likely range 73.5% to 99.9%, 104 answers |
| Having a preferred professional | 29.1%likely range 9.0% to 62.9%, 109 answers | 26.9%likely range 10.3% to 54.2%, 108 answers |
| Seeing your preferred professional | 34.5%likely range 5.5% to 82.6%, 35 answers | 41.0%likely range 10.2% to 81.0%, 33 answers |
| Knowing the next step | 89.5%likely range 54.1% to 98.4%, 106 answers | 92.5%likely range 66.0% to 98.7%, 104 answers |
| Contacting the practice | 87.3%likely range 51.9% to 97.8%, 107 answers | 89.2%likely range 62.2% to 97.6%, 105 answers |
| Wait for an appointment | 80.0%likely range 43.5% to 95.4%, 99 answers | 79.7%likely range 50.7% to 93.7%, 97 answers |
| Being listened to | 95.0%likely range 59.9% to 99.6%, 104 answers | 94.6%likely range 68.6% to 99.3%, 103 answers |
| Care and concern | 94.0%likely range 58.4% to 99.4%, 103 answers | 88.4%likely range 61.2% to 97.4%, 104 answers |
| Confidence and trust | 94.8%likely range 59.2% to 99.6%, 102 answers | 96.4%likely range 70.9% to 99.7%, 103 answers |
| Involvement in decisions | 94.6%likely range 58.7% to 99.5%, 101 answers | 96.7%likely range 70.0% to 99.7%, 96 answers |
| Needs met | 89.1%likely range 53.2% to 98.3%, 103 answers | 96.0%likely range 70.6% to 99.6%, 104 answers |
| Vaccinations and screening (NHS England QOF, not part of the grade) | ||
| Babies at 8 months | 92.0%likely range 88.0% to 94.8%, 250 patients | 90.7%likely range 85.7% to 94.0%, 193 patients |
| Children at 18 months | 88.2%likely range 83.5% to 91.7%, 237 patients | 88.5%likely range 83.1% to 92.4%, 183 patients |
| Children at 5 years | 85.4%likely range 80.3% to 89.4%, 233 patients | 86.7%likely range 81.0% to 90.9%, 181 patients |
| Women aged 25 to 49 | 66.3%likely range 65.2% to 67.4%, 6,880 patients | 65.2%likely range 63.9% to 66.4%, 5,237 patients |
| Women aged 50 to 64 | 74.3%likely range 72.8% to 75.8%, 3,130 patients | 76.4%likely range 74.6% to 78.0%, 2,371 patients |
| Facts (NHS England, not part of the grade) | ||
| Registered patients | 31,980August 2026 | 24,830August 2026 |
| Primary care network | Goldstone PCN | Goldstone PCN |
| Phone | 01273 770555 | 01273 736030 |
| Friends and Family Test (its own feedback) | 92.8% good or very good305 answers, June 2026 | 95.8% good or very good1,057 answers, June 2026 |
| Appointments (one month) | 9,044 in August 2026Same day 31.2%; face to face 87.2% | 7,086 in August 2026Same day 20.4%; face to face 82.3% |
| Antibiotic items per STAR-PU (one year) | 0.54England 0.74, April 2025 to March 2026 | 0.61England 0.74, April 2025 to March 2026 |
| GPs (full-time equivalent) | 17.5 qualified permanent21.5 including trainees and locums1,832 patients per permanent GP | 10.9 qualified permanent12.7 including trainees and locums2,272 patients per permanent GP |
| CQC rating (a separate source) | Good | Good |
“Clearly higher” appears only when a practice’s likely range lies wholly above every other practice’s here. When the ranges overlap, the survey cannot tell the practices apart and nobody is pointed out. A practice never gets a mark for being lower.
The Practice Grade weighs the survey and access, from NHS appointment and phone data; the other survey questions are from the 2026 GP Patient Survey. The facts are from NHS England, the Care Quality Commission and OHID, are not part of the grade, and are shown as each practice’s own record. NHS England advises against ranking practices on the Friends and Family Test or on appointment figures, and we point nothing out in the facts, vaccination or screening rows.
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How to read it
The Practice Grade is the same figure as on each practice’s page, with its margin of error. Two practices whose margins overlap cannot be told apart, however far apart the two numbers look. That is why a bigger number alone never gets a mark here. How we grade.
Sources
- 2026 GP Patient Survey: https://www.gp-patient.co.uk/
- Contains information from NHS England, licenced under the current version of the Open Government Licence
- Contains information from the Care Quality Commission, licensed under the Open Government Licence. CQC must be acknowledged as the source of the data; CQC is not responsible for our analysis.
- Contains public sector information licensed under the Open Government Licence v3.0. Antibiotic prescribing: UK Health Security Agency and Office for Health Improvement and Disparities (Fingertips), from NHS Business Services Authority prescribing data.