Compare
Compare GP practices side by side
Pick two to four practices. Each column shows the Practice Grade with its likely range and the number of answers, the other survey questions, and facts from NHS England. We point a practice out as higher only when the survey can show it. Otherwise we say they cannot be told apart.
Comparison
Charlotte Keel Medical Practice and Broadmead Medical Centre cannot be told apart on the Practice Grade. The likely ranges overlap, so the data does not show that one is ahead of the other, whatever the two numbers are.
| Measure | Charlotte Keel Medical PracticeBS5 0UA× | Broadmead Medical CentreBS1 3EA× |
|---|---|---|
| Practice Grade (the 2026 GP Patient Survey and NHS appointment and phone data) | ||
| Practice Grade | 70.8likely range 59.8 to 79.7108 survey answers | 76.1likely range 63.9 to 84.380 survey answers |
| Label (against the England average) | Cannot be told apart from the England average | Cannot be told apart from the England average |
| Patients who describe the practice as good | 67.0%likely range 51.3% to 79.6%, 108 answers | 75.4%likely range 58.3% to 87.0%, 80 answers |
| Access (mean of the two below) | 79.6%likely range 76.5% to 82.4% | 77.4%likely range 71.4% to 82.3% |
| Appointments within two weeks of booking | 89.4%likely range 86.6% to 91.7%, 8,344 appointments | 81.7%likely range 73.4% to 87.9%, 1,664 appointments |
| Calls answered by the practice | 69.7%likely range 64.2% to 74.7%, 6,047 calls | 73.0%likely range 64.2% to 80.4%, 2,351 calls |
| More survey questions (not part of the grade) | ||
| Getting through on the phone | 35.5%likely range 21.6% to 52.5%, 92 answers | 76.6%likely range 57.5% to 88.8%, 65 answers |
| Reception and admin team | 83.2%likely range 68.1% to 92.0%, 101 answers | 86.9%likely range 70.6% to 94.9%, 75 answers |
| Having a preferred professional | 30.4%likely range 18.3% to 46.1%, 108 answers | 20.9%likely range 10.4% to 37.7%, 80 answers |
| Seeing your preferred professional | 36.0%likely range 15.1% to 63.9%, 33 answers | Not shown: fewer than 30 answers |
| Knowing the next step | 79.6%likely range 64.1% to 89.5%, 102 answers | 92.6%likely range 77.7% to 97.8%, 75 answers |
| Contacting the practice | 68.0%likely range 52.1% to 80.6%, 105 answers | 76.4%likely range 58.9% to 88.0%, 76 answers |
| Wait for an appointment | 39.0%likely range 24.3% to 56.1%, 90 answers | 68.7%likely range 50.2% to 82.8%, 70 answers |
| Being listened to | 79.8%likely range 63.7% to 89.9%, 95 answers | 85.7%likely range 69.0% to 94.1%, 74 answers |
| Care and concern | 85.3%likely range 70.2% to 93.4%, 98 answers | 84.8%likely range 67.9% to 93.6%, 74 answers |
| Confidence and trust | 88.4%likely range 74.0% to 95.3%, 99 answers | 87.7%likely range 71.3% to 95.3%, 74 answers |
| Involvement in decisions | 92.8%likely range 79.0% to 97.8%, 93 answers | 86.9%likely range 70.2% to 94.9%, 72 answers |
| Needs met | 81.6%likely range 66.1% to 91.0%, 99 answers | 88.0%likely range 71.8% to 95.5%, 74 answers |
| Vaccinations and screening (NHS England QOF, not part of the grade) | ||
| Babies at 8 months | 79.1%likely range 73.1% to 84.1%, 206 patients | 81.1%likely range 65.8% to 90.5%, 37 patients |
| Children at 18 months | 71.1%likely range 64.2% to 77.0%, 190 patients | 73.3%likely range 59.0% to 84.0%, 45 patients |
| Children at 5 years | 71.7%likely range 64.5% to 77.9%, 173 patients | 79.4%likely range 63.2% to 89.7%, 34 patients |
| Women aged 25 to 49 | 67.6%likely range 66.1% to 69.0%, 3,865 patients | 38.8%likely range 37.2% to 40.5%, 3,233 patients |
| Women aged 50 to 64 | 76.5%likely range 74.0% to 78.9%, 1,146 patients | 60.6%likely range 54.2% to 66.6%, 236 patients |
| Facts (NHS England, not part of the grade) | ||
| Registered patients | 18,640August 2026 | 11,652August 2026 |
| Primary care network | Brisdoc PCN | Brisdoc PCN |
| Phone | 0117 9027145 | 0117 9549828 |
| Friends and Family Test (its own feedback) | 94.5% good or very good254 answers, June 2026 | No results for June 2026 |
| Appointments (one month) | 10,751 in August 2026Same day 46.6%; face to face 32.6% | 2,526 in August 2026Same day 26.3%; face to face 66.5% |
| Antibiotic items per STAR-PU (one year) | 0.45England 0.74, April 2025 to March 2026 | 0.20England 0.74, April 2025 to March 2026 |
| GPs (full-time equivalent) | 13.6 qualified permanent16.9 including trainees and locums1,372 patients per permanent GP | 4.6 qualified permanent4.6 including trainees and locums2,557 patients per permanent GP |
| CQC rating (a separate source) | Good | Good |
“Clearly higher” appears only when a practice’s likely range lies wholly above every other practice’s here. When the ranges overlap, the survey cannot tell the practices apart and nobody is pointed out. A practice never gets a mark for being lower.
The Practice Grade weighs the survey and access, from NHS appointment and phone data; the other survey questions are from the 2026 GP Patient Survey. The facts are from NHS England, the Care Quality Commission and OHID, are not part of the grade, and are shown as each practice’s own record. NHS England advises against ranking practices on the Friends and Family Test or on appointment figures, and we point nothing out in the facts, vaccination or screening rows.
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How to read it
The Practice Grade is the same figure as on each practice’s page, with its margin of error. Two practices whose margins overlap cannot be told apart, however far apart the two numbers look. That is why a bigger number alone never gets a mark here. How we grade.
Sources
- 2026 GP Patient Survey: https://www.gp-patient.co.uk/
- Contains information from NHS England, licenced under the current version of the Open Government Licence
- Contains information from the Care Quality Commission, licensed under the Open Government Licence. CQC must be acknowledged as the source of the data; CQC is not responsible for our analysis.
- Contains public sector information licensed under the Open Government Licence v3.0. Antibiotic prescribing: UK Health Security Agency and Office for Health Improvement and Disparities (Fingertips), from NHS Business Services Authority prescribing data.