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Charlotte Keel Medical Practice vs Broadmead Medical Centre

Two GP practices in the same primary care network, a short way apart. Side by side, with the margin of error on every figure.

Can the survey tell them apart?

Charlotte Keel Medical Practice and Broadmead Medical Centre cannot be told apart on the Practice Grade. The likely ranges overlap, so the data does not show that one is ahead of the other, whatever the two numbers are.

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Side by side

MeasureCharlotte Keel Medical PracticeBS5 0UABroadmead Medical CentreBS1 3EA
Practice Grade (the 2026 GP Patient Survey and NHS appointment and phone data)
Practice Grade70.8likely range 59.8 to 79.7108 survey answers76.1likely range 63.9 to 84.380 survey answers
Label (against the England average)Cannot be told apart from the England averageCannot be told apart from the England average
Patients who describe the practice as good67.0%likely range 51.3% to 79.6%, 108 answers75.4%likely range 58.3% to 87.0%, 80 answers
Access (mean of the two below)79.6%likely range 76.5% to 82.4%77.4%likely range 71.4% to 82.3%
Appointments within two weeks of booking89.4%likely range 86.6% to 91.7%, 8,344 appointments81.7%likely range 73.4% to 87.9%, 1,664 appointments
Calls answered by the practice69.7%likely range 64.2% to 74.7%, 6,047 calls73.0%likely range 64.2% to 80.4%, 2,351 calls
More survey questions (not part of the grade)
Getting through on the phone35.5%likely range 21.6% to 52.5%, 92 answers76.6%likely range 57.5% to 88.8%, 65 answers
Reception and admin team83.2%likely range 68.1% to 92.0%, 101 answers86.9%likely range 70.6% to 94.9%, 75 answers
Having a preferred professional30.4%likely range 18.3% to 46.1%, 108 answers20.9%likely range 10.4% to 37.7%, 80 answers
Seeing your preferred professional36.0%likely range 15.1% to 63.9%, 33 answersNot shown: fewer than 30 answers
Knowing the next step79.6%likely range 64.1% to 89.5%, 102 answers92.6%likely range 77.7% to 97.8%, 75 answers
Contacting the practice68.0%likely range 52.1% to 80.6%, 105 answers76.4%likely range 58.9% to 88.0%, 76 answers
Wait for an appointment39.0%likely range 24.3% to 56.1%, 90 answers68.7%likely range 50.2% to 82.8%, 70 answers
Being listened to79.8%likely range 63.7% to 89.9%, 95 answers85.7%likely range 69.0% to 94.1%, 74 answers
Care and concern85.3%likely range 70.2% to 93.4%, 98 answers84.8%likely range 67.9% to 93.6%, 74 answers
Confidence and trust88.4%likely range 74.0% to 95.3%, 99 answers87.7%likely range 71.3% to 95.3%, 74 answers
Involvement in decisions92.8%likely range 79.0% to 97.8%, 93 answers86.9%likely range 70.2% to 94.9%, 72 answers
Needs met81.6%likely range 66.1% to 91.0%, 99 answers88.0%likely range 71.8% to 95.5%, 74 answers
Vaccinations and screening (NHS England QOF, not part of the grade)
Babies at 8 months79.1%likely range 73.1% to 84.1%, 206 patients81.1%likely range 65.8% to 90.5%, 37 patients
Children at 18 months71.1%likely range 64.2% to 77.0%, 190 patients73.3%likely range 59.0% to 84.0%, 45 patients
Children at 5 years71.7%likely range 64.5% to 77.9%, 173 patients79.4%likely range 63.2% to 89.7%, 34 patients
Women aged 25 to 4967.6%likely range 66.1% to 69.0%, 3,865 patients38.8%likely range 37.2% to 40.5%, 3,233 patients
Women aged 50 to 6476.5%likely range 74.0% to 78.9%, 1,146 patients60.6%likely range 54.2% to 66.6%, 236 patients
Facts (NHS England, not part of the grade)
Registered patients18,640August 202611,652August 2026
Primary care networkBrisdoc PCNBrisdoc PCN
Phone0117 90271450117 9549828
Friends and Family Test (its own feedback)94.5% good or very good254 answers, June 2026No results for June 2026
Appointments (one month)10,751 in August 2026Same day 46.6%; face to face 32.6%2,526 in August 2026Same day 26.3%; face to face 66.5%
Antibiotic items per STAR-PU (one year)0.45England 0.74, April 2025 to March 20260.20England 0.74, April 2025 to March 2026
GPs (full-time equivalent)13.6 qualified permanent16.9 including trainees and locums1,372 patients per permanent GP4.6 qualified permanent4.6 including trainees and locums2,557 patients per permanent GP
CQC rating (a separate source)GoodGood

“Clearly higher” appears only when a practice’s likely range lies wholly above every other practice’s here. When the ranges overlap, the survey cannot tell the practices apart and nobody is pointed out. A practice never gets a mark for being lower.

The Practice Grade weighs the survey and access, from NHS appointment and phone data; the other survey questions are from the 2026 GP Patient Survey. The facts are from NHS England, the Care Quality Commission and OHID, are not part of the grade, and are shown as each practice’s own record. NHS England advises against ranking practices on the Friends and Family Test or on appointment figures, and we point nothing out in the facts, vaccination or screening rows.

The full pages

Sources

  • 2026 GP Patient Survey: https://www.gp-patient.co.uk/
  • Contains information from NHS England, licenced under the current version of the Open Government Licence
  • Contains information from the Care Quality Commission, licensed under the Open Government Licence. CQC must be acknowledged as the source of the data; CQC is not responsible for our analysis.
  • Contains public sector information licensed under the Open Government Licence v3.0. Antibiotic prescribing: UK Health Security Agency and Office for Health Improvement and Disparities (Fingertips), from NHS Business Services Authority prescribing data.

All sources and licences