Compare
Compare GP practices side by side
Pick two to four practices. Each column shows the Practice Grade with its likely range and the number of answers, the other survey questions, and facts from NHS England. We point a practice out as higher only when the survey can show it. Otherwise we say they cannot be told apart.
Comparison
Carterknowle & Dore Medical Practice and Hollies Medical Centre cannot be told apart on the Practice Grade. The likely ranges overlap, so the data does not show that one is ahead of the other, whatever the two numbers are.
| Measure | Carterknowle & Dore Medical PracticeS7 2DW× | Hollies Medical CentreS11 9AL× |
|---|---|---|
| Practice Grade (the 2026 GP Patient Survey and NHS appointment and phone data) | ||
| Practice Grade | 84.4likely range 75.0 to 88.9113 survey answers | 79.9likely range 71.0 to 85.4122 survey answers |
| Label (against the England average) | Cannot be told apart from the England average | Cannot be told apart from the England average |
| Patients who describe the practice as good | 89.7%likely range 76.4% to 95.9%, 113 answers | 83.3%likely range 70.8% to 91.1%, 122 answers |
| Access (mean of the two below) | 71.9%likely range 68.3% to 75.1% | 71.7%likely range 67.8% to 75.1% |
| Appointments within two weeks of booking | 72.5%likely range 67.1% to 77.3%, 4,386 appointments | 81.2%likely range 77.3% to 84.6%, 6,801 appointments |
| Calls answered by the practice | 71.1%likely range 66.5% to 75.4%, 8,287 calls | Not in the grade: no phone data |
| More survey questions (not part of the grade) | ||
| Getting through on the phone | 82.1%likely range 66.7% to 91.3%, 105 answers | 56.3%likely range 41.7% to 69.9%, 104 answers |
| Reception and admin team | 95.3%likely range 83.6% to 98.8%, 111 answers | 92.5%likely range 81.8% to 97.1%, 119 answers |
| Having a preferred professional | 14.5%likely range 6.7% to 28.7%, 113 answers | 21.9%likely range 12.8% to 34.9%, 123 answers |
| Seeing your preferred professional | Not shown: fewer than 30 answers | Not shown: fewer than 30 answers |
| Knowing the next step | 93.8%likely range 81.5% to 98.1%, 111 answers | 90.5%likely range 79.3% to 95.9%, 120 answers |
| Contacting the practice | 88.2%likely range 74.5% to 95.0%, 112 answers | 86.1%likely range 74.1% to 93.1%, 121 answers |
| Wait for an appointment | 75.2%likely range 59.1% to 86.4%, 104 answers | 92.7%likely range 81.9% to 97.3%, 116 answers |
| Being listened to | 91.1%likely range 77.9% to 96.7%, 111 answers | 87.3%likely range 75.3% to 93.9%, 119 answers |
| Care and concern | 91.6%likely range 78.5% to 97.0%, 110 answers | 88.6%likely range 77.0% to 94.8%, 120 answers |
| Confidence and trust | 97.2%likely range 86.2% to 99.5%, 110 answers | 95.3%likely range 85.4% to 98.6%, 118 answers |
| Involvement in decisions | 96.5%likely range 84.7% to 99.3%, 104 answers | 93.9%likely range 83.4% to 97.9%, 115 answers |
| Needs met | 95.8%likely range 84.3% to 99.0%, 111 answers | 91.1%likely range 80.1% to 96.3%, 120 answers |
| Vaccinations and screening (NHS England QOF, not part of the grade) | ||
| Babies at 8 months | 95.5%likely range 89.9% to 98.1%, 111 patients | 100.0%likely range 96.2% to 100.0%, 97 patients |
| Children at 18 months | 88.8%likely range 82.1% to 93.2%, 125 patients | 95.7%likely range 90.2% to 98.1%, 115 patients |
| Children at 5 years | 95.1%likely range 90.7% to 97.5%, 164 patients | 88.4%likely range 81.5% to 93.0%, 121 patients |
| Women aged 25 to 49 | 78.0%likely range 76.2% to 79.7%, 2,097 patients | 73.3%likely range 71.4% to 75.1%, 2,181 patients |
| Women aged 50 to 64 | 81.8%likely range 79.5% to 83.9%, 1,148 patients | 79.4%likely range 76.6% to 82.0%, 880 patients |
| Facts (NHS England, not part of the grade) | ||
| Registered patients | 13,515August 2026 | 11,185August 2026 |
| Primary care network | Porter Valley PCN | Porter Valley PCN |
| Phone | 01142 291686 | 0114 2550094 |
| Friends and Family Test (its own feedback) | 98.1% good or very good108 answers, June 2026 | 96.9% good or very good65 answers, June 2026 |
| Appointments (one month) | 6,755 in August 2026Same day 37.8%; face to face 49.0% | 7,324 in August 2026Same day 52.9%; face to face 54.2% |
| Antibiotic items per STAR-PU (one year) | 0.65England 0.74, April 2025 to March 2026 | 0.59England 0.74, April 2025 to March 2026 |
| GPs (full-time equivalent) | 6.7 qualified permanent11.4 including trainees and locums2,027 patients per permanent GP | 5.4 qualified permanent9.3 including trainees and locums2,064 patients per permanent GP |
| CQC rating (a separate source) | Good | Good |
“Clearly higher” appears only when a practice’s likely range lies wholly above every other practice’s here. When the ranges overlap, the survey cannot tell the practices apart and nobody is pointed out. A practice never gets a mark for being lower.
The Practice Grade weighs the survey and access, from NHS appointment and phone data; the other survey questions are from the 2026 GP Patient Survey. The facts are from NHS England, the Care Quality Commission and OHID, are not part of the grade, and are shown as each practice’s own record. NHS England advises against ranking practices on the Friends and Family Test or on appointment figures, and we point nothing out in the facts, vaccination or screening rows.
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How to read it
The Practice Grade is the same figure as on each practice’s page, with its margin of error. Two practices whose margins overlap cannot be told apart, however far apart the two numbers look. That is why a bigger number alone never gets a mark here. How we grade.
Sources
- 2026 GP Patient Survey: https://www.gp-patient.co.uk/
- Contains information from NHS England, licenced under the current version of the Open Government Licence
- Contains information from the Care Quality Commission, licensed under the Open Government Licence. CQC must be acknowledged as the source of the data; CQC is not responsible for our analysis.
- Contains public sector information licensed under the Open Government Licence v3.0. Antibiotic prescribing: UK Health Security Agency and Office for Health Improvement and Disparities (Fingertips), from NHS Business Services Authority prescribing data.