Compare
Compare GP practices side by side
Pick two to four practices. Each column shows the Practice Grade with its likely range and the number of answers, the other survey questions, and facts from NHS England. We point a practice out as higher only when the survey can show it. Otherwise we say they cannot be told apart.
Comparison
Broomwood Health Centre and Crescent Surgery cannot be told apart on the Practice Grade. The likely ranges overlap, so the data does not show that one is ahead of the other, whatever the two numbers are.
| Measure | Broomwood Health CentreBR5 2JP× | Crescent SurgeryBR5 2DD× |
|---|---|---|
| Practice Grade (the 2026 GP Patient Survey and NHS appointment and phone data) | ||
| Practice Grade | 73.6likely range 65.4 to 80.1106 survey answers | 64.6likely range 61.3 to 67.1113 survey answers |
| Label (against the England average) | Patients: cannot be told apart from the England average | No label |
| Patients who describe the practice as good | 73.1%likely range 61.6% to 82.2%, 106 answersClearly higher | 55.1%likely range 52.2% to 57.9%, 113 answers |
| Access (mean of the two below) | 74.6%likely range 70.0% to 78.5% | 86.7%likely range 78.0% to 91.5% |
| Appointments within two weeks of booking | 85.8%likely range 80.1% to 90.1%, 2,868 appointments | 90.9%likely range 78.0% to 96.6%, 606 appointments |
| Calls answered by the practice | 63.3%likely range 56.2% to 69.8%, 3,910 calls | 82.5%likely range 70.6% to 90.2%, 1,186 callsClearly higher |
| More survey questions (not part of the grade) | ||
| Getting through on the phone | 55.4%likely range 43.5% to 66.7%, 102 answers | 52.0%likely range 49.1% to 54.9%, 109 answers |
| Reception and admin team | 79.3%likely range 67.9% to 87.4%, 100 answers | 67.4%likely range 64.7% to 70.0%, 113 answers |
| Having a preferred professional | 18.4%likely range 11.0% to 29.1%, 106 answers | 29.4%likely range 26.9% to 32.1%, 110 answers |
| Seeing your preferred professional | Not shown: fewer than 30 answers | 20.0%likely range 16.0% to 24.6%, 33 answers |
| Knowing the next step | 74.0%likely range 62.1% to 83.1%, 99 answers | 74.2%likely range 71.6% to 76.7%, 108 answers |
| Contacting the practice | 64.1%likely range 52.2% to 74.6%, 103 answers | 52.8%likely range 49.9% to 55.7%, 110 answers |
| Wait for an appointment | 42.9%likely range 31.1% to 55.5%, 92 answers | 43.7%likely range 40.7% to 46.7%, 100 answers |
| Being listened to | 87.4%likely range 77.1% to 93.5%, 98 answers | 78.1%likely range 75.6% to 80.4%, 109 answers |
| Care and concern | 80.4%likely range 69.1% to 88.2%, 99 answers | 79.3%likely range 76.8% to 81.5%, 109 answers |
| Confidence and trust | 87.9%likely range 77.7% to 93.8%, 98 answers | 86.9%likely range 84.8% to 88.7%, 111 answers |
| Involvement in decisions | 88.5%likely range 78.2% to 94.3%, 95 answers | 81.3%likely range 78.8% to 83.6%, 96 answers |
| Needs met | 85.6%likely range 75.1% to 92.1%, 101 answers | 77.6%likely range 75.0% to 79.9%, 107 answers |
| Vaccinations and screening (NHS England QOF, not part of the grade) | ||
| Babies at 8 months | 75.5%likely range 66.0% to 83.1%, 94 patients | 92.0%likely range 75.0% to 97.8%, 25 patients |
| Children at 18 months | 70.3%likely range 61.6% to 77.8%, 118 patients | 87.0%likely range 67.9% to 95.5%, 23 patients |
| Children at 5 years | 65.3%likely range 56.5% to 73.2%, 121 patients | 91.7%likely range 74.2% to 97.7%, 24 patients |
| Women aged 25 to 49 | 68.3%likely range 66.2% to 70.3%, 2,044 patients | 62.0%likely range 57.6% to 66.1%, 497 patients |
| Women aged 50 to 64 | 77.2%likely range 74.4% to 79.7%, 955 patients | 73.6%likely range 68.1% to 78.5%, 273 patients |
| Facts (NHS England, not part of the grade) | ||
| Registered patients | 11,128August 2026 | 2,792August 2026 |
| Primary care network | The Crays Collaborative PCN | The Crays Collaborative PCN |
| Phone | 01689 832454 | 01689 818696 |
| Friends and Family Test (its own feedback) | 92.3% good or very good247 answers, June 2026 | 84.2% good or very good19 answers, June 2026 |
| Appointments (one month) | 4,454 in August 2026Same day 51.1%; face to face 48.0% | 809 in August 2026Same day 38.7%; face to face 69.5% |
| Antibiotic items per STAR-PU (one year) | 0.53England 0.74, April 2025 to March 2026 | 0.73England 0.74, April 2025 to March 2026 |
| GPs (full-time equivalent) | 5.5 qualified permanent8.1 including trainees and locums2,016 patients per permanent GP | 0.5 qualified permanent0.5 including trainees and locums |
| CQC rating (a separate source) | Good | Good |
“Clearly higher” appears only when a practice’s likely range lies wholly above every other practice’s here. When the ranges overlap, the survey cannot tell the practices apart and nobody is pointed out. A practice never gets a mark for being lower.
The Practice Grade weighs the survey and access, from NHS appointment and phone data; the other survey questions are from the 2026 GP Patient Survey. The facts are from NHS England, the Care Quality Commission and OHID, are not part of the grade, and are shown as each practice’s own record. NHS England advises against ranking practices on the Friends and Family Test or on appointment figures, and we point nothing out in the facts, vaccination or screening rows.
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How to read it
The Practice Grade is the same figure as on each practice’s page, with its margin of error. Two practices whose margins overlap cannot be told apart, however far apart the two numbers look. That is why a bigger number alone never gets a mark here. How we grade.
Sources
- 2026 GP Patient Survey: https://www.gp-patient.co.uk/
- Contains information from NHS England, licenced under the current version of the Open Government Licence
- Contains information from the Care Quality Commission, licensed under the Open Government Licence. CQC must be acknowledged as the source of the data; CQC is not responsible for our analysis.
- Contains public sector information licensed under the Open Government Licence v3.0. Antibiotic prescribing: UK Health Security Agency and Office for Health Improvement and Disparities (Fingertips), from NHS Business Services Authority prescribing data.