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Practice Grade
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Compare GP practices side by side

Pick two to four practices. Each column shows the Practice Grade with its likely range and the number of answers, the other survey questions, and facts from NHS England. We point a practice out as higher only when the survey can show it. Otherwise we say they cannot be told apart.

Comparison

Brookfield Surgery’s Practice Grade is clearly higher than The Lakeside Surgery’s: its likely range lies wholly above.

A page for this pair

MeasureBrookfield SurgeryWA13 9DB×The Lakeside SurgeryWA13 0QE×
Practice Grade (the 2026 GP Patient Survey and NHS appointment and phone data)
Practice Grade82.7likely range 74.2 to 88.1111 survey answersClearly higher65.4likely range 56.3 to 73.9121 survey answers
Label (against the England average)Cannot be told apart from the England averageNo label
Patients who describe the practice as good83.9%likely range 72.2% to 91.3%, 111 answersClearly higher55.1%likely range 42.2% to 67.2%, 121 answers
Access (mean of the two below)79.8%likely range 72.6% to 84.3%89.2%likely range 85.8% to 90.1%Clearly higher
Appointments within two weeks of booking89.3%likely range 82.1% to 93.8%, 1,690 appointments98.7%likely range 95.3% to 99.6%, 2,283 appointmentsClearly higher
Calls answered by the practiceNot in the grade: no phone dataNot in the grade: no phone data
More survey questions (not part of the grade)
Getting through on the phone49.7%likely range 37.0% to 62.5%, 108 answers22.9%likely range 13.8% to 35.6%, 116 answers
Reception and admin team90.9%likely range 80.5% to 96.0%, 109 answers77.3%likely range 64.4% to 86.5%, 113 answers
Having a preferred professional26.8%likely range 17.0% to 39.5%, 112 answers35.9%likely range 24.7% to 49.0%, 120 answers
Seeing your preferred professional41.4%likely range 21.6% to 64.6%, 34 answers51.2%likely range 30.0% to 71.9%, 40 answers
Knowing the next step85.7%likely range 73.9% to 92.7%, 104 answers84.5%likely range 72.2% to 92.0%, 108 answers
Contacting the practice75.2%likely range 62.7% to 84.6%, 112 answers56.6%likely range 43.5% to 68.7%, 118 answers
Wait for an appointment71.7%likely range 58.2% to 82.2%, 101 answers70.4%likely range 55.6% to 81.8%, 93 answers
Being listened to92.6%likely range 82.6% to 97.0%, 110 answers79.9%likely range 67.2% to 88.6%, 111 answers
Care and concern92.1%likely range 82.0% to 96.7%, 109 answers81.8%likely range 69.3% to 89.9%, 112 answers
Confidence and trust97.6%likely range 89.4% to 99.5%, 107 answers90.2%likely range 79.1% to 95.7%, 110 answers
Involvement in decisions96.6%likely range 87.6% to 99.2%, 100 answers89.4%likely range 77.5% to 95.3%, 102 answers
Needs met92.9%likely range 83.0% to 97.3%, 107 answers82.5%likely range 70.3% to 90.4%, 114 answers
Vaccinations and screening (NHS England QOF, not part of the grade)
Babies at 8 months88.3%likely range 77.8% to 94.2%, 60 patients98.4%likely range 91.3% to 99.7%, 61 patients
Children at 18 months91.1%likely range 80.7% to 96.1%, 56 patients92.0%likely range 84.3% to 96.0%, 87 patients
Children at 5 years92.7%likely range 85.7% to 96.4%, 96 patients92.5%likely range 85.3% to 96.3%, 93 patients
Women aged 25 to 4977.8%likely range 75.4% to 80.0%, 1,259 patients76.1%likely range 73.9% to 78.2%, 1,507 patients
Women aged 50 to 6479.7%likely range 77.2% to 82.0%, 1,056 patients74.7%likely range 72.1% to 77.2%, 1,131 patients
Facts (NHS England, not part of the grade)
Registered patients9,306August 202610,781August 2026
Primary care networkSouth Warrington PCNSouth Warrington PCN
Phone01925 7569690192 5755050
Friends and Family Test (its own feedback)No results for June 202658.8% good or very good17 answers, June 2026
Appointments (one month)4,323 in August 2026Same day 31.1%; face to face 46.3%3,757 in August 2026Same day 74.7%; face to face 95.1%
Antibiotic items per STAR-PU (one year)0.61England 0.74, April 2025 to March 20260.69England 0.74, April 2025 to March 2026
GPs (full-time equivalent)3.5 qualified permanent6.9 including trainees and locums2,660 patients per permanent GP2.9 qualified permanent2.9 including trainees and locums3,675 patients per permanent GP
CQC rating (a separate source)GoodRequires improvement

“Clearly higher” appears only when a practice’s likely range lies wholly above every other practice’s here. When the ranges overlap, the survey cannot tell the practices apart and nobody is pointed out. A practice never gets a mark for being lower.

The Practice Grade weighs the survey and access, from NHS appointment and phone data; the other survey questions are from the 2026 GP Patient Survey. The facts are from NHS England, the Care Quality Commission and OHID, are not part of the grade, and are shown as each practice’s own record. NHS England advises against ranking practices on the Friends and Family Test or on appointment figures, and we point nothing out in the facts, vaccination or screening rows.

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How to read it

The Practice Grade is the same figure as on each practice’s page, with its margin of error. Two practices whose margins overlap cannot be told apart, however far apart the two numbers look. That is why a bigger number alone never gets a mark here. How we grade.

Sources

  • 2026 GP Patient Survey: https://www.gp-patient.co.uk/
  • Contains information from NHS England, licenced under the current version of the Open Government Licence
  • Contains information from the Care Quality Commission, licensed under the Open Government Licence. CQC must be acknowledged as the source of the data; CQC is not responsible for our analysis.
  • Contains public sector information licensed under the Open Government Licence v3.0. Antibiotic prescribing: UK Health Security Agency and Office for Health Improvement and Disparities (Fingertips), from NHS Business Services Authority prescribing data.

All sources and licences