Compare
Compare GP practices side by side
Pick two to four practices. Each column shows the Practice Grade with its likely range and the number of answers, the other survey questions, and facts from NHS England. We point a practice out as higher only when the survey can show it. Otherwise we say they cannot be told apart.
Comparison
Brocklebank Health Centre and Haider Practice cannot be told apart on the Practice Grade. The likely ranges overlap, so the data does not show that one is ahead of the other, whatever the two numbers are.
| Measure | Brocklebank Health CentreSW18 4DU× | Haider PracticeSW11 1SW× |
|---|---|---|
| Practice Grade (the 2026 GP Patient Survey and NHS appointment and phone data) | ||
| Practice Grade | 80.2likely range 65.9 to 87.9100 survey answers | 83.5likely range 79.6 to 86.6113 survey answers |
| Label (against the England average) | Cannot be told apart from the England average | Clearly above the England average |
| Patients who describe the practice as good | 81.5%likely range 61.1% to 92.5%, 100 answers | 83.2%likely range 78.3% to 87.2%, 113 answers |
| Access (mean of the two below) | 76.9%likely range 73.6% to 79.9% | 84.0%likely range 78.0% to 88.8% |
| Appointments within two weeks of booking | 98.2%likely range 96.6% to 99.1%, 7,353 appointments | 98.1%likely range 93.7% to 99.4%, 1,816 appointments |
| Calls answered by the practice | 55.4%likely range 49.1% to 61.5%, 5,090 calls | 69.9%likely range 58.6% to 79.3%, 1,509 calls |
| More survey questions (not part of the grade) | ||
| Getting through on the phone | 41.8%likely range 23.1% to 63.0%, 90 answers | 76.2%likely range 70.7% to 81.0%, 109 answers |
| Reception and admin team | 93.5%likely range 75.4% to 98.5%, 99 answers | 89.0%likely range 84.7% to 92.3%, 110 answers |
| Having a preferred professional | 30.8%likely range 15.6% to 51.8%, 99 answers | 33.7%likely range 28.3% to 39.5%, 112 answers |
| Seeing your preferred professional | Not shown: fewer than 30 answers | 59.0%likely range 48.7% to 68.6%, 39 answers |
| Knowing the next step | 89.0%likely range 69.0% to 96.7%, 94 answers | 89.6%likely range 85.2% to 92.8%, 106 answers |
| Contacting the practice | 71.7%likely range 50.7% to 86.2%, 99 answers | 81.0%likely range 75.9% to 85.3%, 111 answers |
| Wait for an appointment | 78.1%likely range 56.0% to 90.9%, 88 answers | 77.9%likely range 72.2% to 82.7%, 99 answers |
| Being listened to | 84.3%likely range 63.9% to 94.2%, 97 answers | 88.9%likely range 84.4% to 92.2%, 105 answers |
| Care and concern | 81.1%likely range 60.4% to 92.3%, 98 answers | 87.6%likely range 82.9% to 91.2%, 102 answers |
| Confidence and trust | 91.7%likely range 73.1% to 97.8%, 99 answers | 95.3%likely range 91.9% to 97.3%, 105 answers |
| Involvement in decisions | 87.9%likely range 67.1% to 96.3%, 89 answers | 94.5%likely range 90.9% to 96.8%, 99 answers |
| Needs met | 87.6%likely range 67.7% to 95.9%, 97 answers | 93.6%likely range 89.9% to 96.0%, 105 answers |
| Vaccinations and screening (NHS England QOF, not part of the grade) | ||
| Babies at 8 months | 85.6%likely range 78.8% to 90.5%, 139 patients | 80.7%likely range 68.7% to 88.9%, 57 patients |
| Children at 18 months | 80.5%likely range 73.8% to 85.7%, 169 patients | 78.0%likely range 64.8% to 87.2%, 50 patients |
| Children at 5 years | 68.1%likely range 60.6% to 74.7%, 166 patients | 69.8%likely range 54.9% to 81.4%, 43 patients |
| Women aged 25 to 49 | 63.7%likely range 62.2% to 65.2%, 3,815 patients | 64.8%likely range 62.4% to 67.1%, 1,548 patients |
| Women aged 50 to 64 | 73.8%likely range 71.4% to 76.1%, 1,329 patients | 78.7%likely range 73.9% to 82.8%, 324 patients |
| Facts (NHS England, not part of the grade) | ||
| Registered patients | 16,009August 2026 | 5,306August 2026 |
| Primary care network | Brocklebank PCN | Brocklebank PCN |
| Phone | 020 38188270 | 020 88124170 |
| Friends and Family Test (its own feedback) | 99.8% good or very good418 answers, June 2026 | 99.4% good or very good311 answers, June 2026 |
| Appointments (one month) | 10,602 in August 2026Same day 42.1%; face to face 38.0% | 2,758 in August 2026Same day 52.3%; face to face 30.2% |
| Antibiotic items per STAR-PU (one year) | 0.76England 0.74, April 2025 to March 2026 | 0.52England 0.74, April 2025 to March 2026 |
| GPs (full-time equivalent) | 7.0 qualified permanent9.9 including trainees and locums2,296 patients per permanent GP | 2.8 qualified permanent2.8 including trainees and locums1,922 patients per permanent GP |
| CQC rating (a separate source) | Good | Good |
“Clearly higher” appears only when a practice’s likely range lies wholly above every other practice’s here. When the ranges overlap, the survey cannot tell the practices apart and nobody is pointed out. A practice never gets a mark for being lower.
The Practice Grade weighs the survey and access, from NHS appointment and phone data; the other survey questions are from the 2026 GP Patient Survey. The facts are from NHS England, the Care Quality Commission and OHID, are not part of the grade, and are shown as each practice’s own record. NHS England advises against ranking practices on the Friends and Family Test or on appointment figures, and we point nothing out in the facts, vaccination or screening rows.
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How to read it
The Practice Grade is the same figure as on each practice’s page, with its margin of error. Two practices whose margins overlap cannot be told apart, however far apart the two numbers look. That is why a bigger number alone never gets a mark here. How we grade.
Sources
- 2026 GP Patient Survey: https://www.gp-patient.co.uk/
- Contains information from NHS England, licenced under the current version of the Open Government Licence
- Contains information from the Care Quality Commission, licensed under the Open Government Licence. CQC must be acknowledged as the source of the data; CQC is not responsible for our analysis.
- Contains public sector information licensed under the Open Government Licence v3.0. Antibiotic prescribing: UK Health Security Agency and Office for Health Improvement and Disparities (Fingertips), from NHS Business Services Authority prescribing data.