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Brocklebank Health Centre vs Haider Practice

Two GP practices in the same primary care network, a short way apart. Side by side, with the margin of error on every figure.

Can the survey tell them apart?

Brocklebank Health Centre and Haider Practice cannot be told apart on the Practice Grade. The likely ranges overlap, so the data does not show that one is ahead of the other, whatever the two numbers are.

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Side by side

MeasureBrocklebank Health CentreSW18 4DUHaider PracticeSW11 1SW
Practice Grade (the 2026 GP Patient Survey and NHS appointment and phone data)
Practice Grade80.2likely range 65.9 to 87.9100 survey answers83.5likely range 79.6 to 86.6113 survey answers
Label (against the England average)Cannot be told apart from the England averageClearly above the England average
Patients who describe the practice as good81.5%likely range 61.1% to 92.5%, 100 answers83.2%likely range 78.3% to 87.2%, 113 answers
Access (mean of the two below)76.9%likely range 73.6% to 79.9%84.0%likely range 78.0% to 88.8%
Appointments within two weeks of booking98.2%likely range 96.6% to 99.1%, 7,353 appointments98.1%likely range 93.7% to 99.4%, 1,816 appointments
Calls answered by the practice55.4%likely range 49.1% to 61.5%, 5,090 calls69.9%likely range 58.6% to 79.3%, 1,509 calls
More survey questions (not part of the grade)
Getting through on the phone41.8%likely range 23.1% to 63.0%, 90 answers76.2%likely range 70.7% to 81.0%, 109 answers
Reception and admin team93.5%likely range 75.4% to 98.5%, 99 answers89.0%likely range 84.7% to 92.3%, 110 answers
Having a preferred professional30.8%likely range 15.6% to 51.8%, 99 answers33.7%likely range 28.3% to 39.5%, 112 answers
Seeing your preferred professionalNot shown: fewer than 30 answers59.0%likely range 48.7% to 68.6%, 39 answers
Knowing the next step89.0%likely range 69.0% to 96.7%, 94 answers89.6%likely range 85.2% to 92.8%, 106 answers
Contacting the practice71.7%likely range 50.7% to 86.2%, 99 answers81.0%likely range 75.9% to 85.3%, 111 answers
Wait for an appointment78.1%likely range 56.0% to 90.9%, 88 answers77.9%likely range 72.2% to 82.7%, 99 answers
Being listened to84.3%likely range 63.9% to 94.2%, 97 answers88.9%likely range 84.4% to 92.2%, 105 answers
Care and concern81.1%likely range 60.4% to 92.3%, 98 answers87.6%likely range 82.9% to 91.2%, 102 answers
Confidence and trust91.7%likely range 73.1% to 97.8%, 99 answers95.3%likely range 91.9% to 97.3%, 105 answers
Involvement in decisions87.9%likely range 67.1% to 96.3%, 89 answers94.5%likely range 90.9% to 96.8%, 99 answers
Needs met87.6%likely range 67.7% to 95.9%, 97 answers93.6%likely range 89.9% to 96.0%, 105 answers
Vaccinations and screening (NHS England QOF, not part of the grade)
Babies at 8 months85.6%likely range 78.8% to 90.5%, 139 patients80.7%likely range 68.7% to 88.9%, 57 patients
Children at 18 months80.5%likely range 73.8% to 85.7%, 169 patients78.0%likely range 64.8% to 87.2%, 50 patients
Children at 5 years68.1%likely range 60.6% to 74.7%, 166 patients69.8%likely range 54.9% to 81.4%, 43 patients
Women aged 25 to 4963.7%likely range 62.2% to 65.2%, 3,815 patients64.8%likely range 62.4% to 67.1%, 1,548 patients
Women aged 50 to 6473.8%likely range 71.4% to 76.1%, 1,329 patients78.7%likely range 73.9% to 82.8%, 324 patients
Facts (NHS England, not part of the grade)
Registered patients16,009August 20265,306August 2026
Primary care networkBrocklebank PCNBrocklebank PCN
Phone020 38188270020 88124170
Friends and Family Test (its own feedback)99.8% good or very good418 answers, June 202699.4% good or very good311 answers, June 2026
Appointments (one month)10,602 in August 2026Same day 42.1%; face to face 38.0%2,758 in August 2026Same day 52.3%; face to face 30.2%
Antibiotic items per STAR-PU (one year)0.76England 0.74, April 2025 to March 20260.52England 0.74, April 2025 to March 2026
GPs (full-time equivalent)7.0 qualified permanent9.9 including trainees and locums2,296 patients per permanent GP2.8 qualified permanent2.8 including trainees and locums1,922 patients per permanent GP
CQC rating (a separate source)GoodGood

“Clearly higher” appears only when a practice’s likely range lies wholly above every other practice’s here. When the ranges overlap, the survey cannot tell the practices apart and nobody is pointed out. A practice never gets a mark for being lower.

The Practice Grade weighs the survey and access, from NHS appointment and phone data; the other survey questions are from the 2026 GP Patient Survey. The facts are from NHS England, the Care Quality Commission and OHID, are not part of the grade, and are shown as each practice’s own record. NHS England advises against ranking practices on the Friends and Family Test or on appointment figures, and we point nothing out in the facts, vaccination or screening rows.

The full pages

Sources

  • 2026 GP Patient Survey: https://www.gp-patient.co.uk/
  • Contains information from NHS England, licenced under the current version of the Open Government Licence
  • Contains information from the Care Quality Commission, licensed under the Open Government Licence. CQC must be acknowledged as the source of the data; CQC is not responsible for our analysis.
  • Contains public sector information licensed under the Open Government Licence v3.0. Antibiotic prescribing: UK Health Security Agency and Office for Health Improvement and Disparities (Fingertips), from NHS Business Services Authority prescribing data.

All sources and licences