Compare
Compare GP practices side by side
Pick two to four practices. Each column shows the Practice Grade with its likely range and the number of answers, the other survey questions, and facts from NHS England. We point a practice out as higher only when the survey can show it. Otherwise we say they cannot be told apart.
Comparison
Bridge Medical Centre and Southgate Medical Group cannot be told apart on the Practice Grade. The likely ranges overlap, so the data does not show that one is ahead of the other, whatever the two numbers are.
| Measure | Bridge Medical CentreRH10 1LL× | Southgate Medical GroupRH10 6TE× |
|---|---|---|
| Practice Grade (the 2026 GP Patient Survey and NHS appointment and phone data) | ||
| Practice Grade | 79.3likely range 68.5 to 86.695 survey answers | 78.1likely range 68.9 to 84.499 survey answers |
| Label (against the England average) | Cannot be told apart from the England average | Cannot be told apart from the England average |
| Patients who describe the practice as good | 77.8%likely range 62.4% to 88.1%, 95 answers | 79.5%likely range 66.4% to 88.4%, 99 answers |
| Access (mean of the two below) | 82.7%likely range 79.7% to 85.4%Clearly higher | 74.7%likely range 71.1% to 77.8% |
| Appointments within two weeks of booking | 99.1%likely range 97.2% to 99.7%, 4,508 appointmentsClearly higher | 92.9%likely range 89.5% to 95.2%, 4,796 appointments |
| Calls answered by the practice | 66.3%likely range 60.5% to 71.6%, 5,795 calls | 56.4%likely range 50.2% to 62.3%, 5,325 calls |
| More survey questions (not part of the grade) | ||
| Getting through on the phone | 68.1%likely range 51.3% to 81.1%, 86 answers | 56.1%likely range 41.8% to 69.4%, 92 answers |
| Reception and admin team | 85.3%likely range 70.4% to 93.4%, 91 answers | 85.9%likely range 73.5% to 93.0%, 98 answers |
| Having a preferred professional | 9.3%likely range 3.5% to 22.6%, 95 answers | 28.0%likely range 17.5% to 41.8%, 99 answers |
| Seeing your preferred professional | Not shown: fewer than 30 answers | Not shown: fewer than 30 answers |
| Knowing the next step | 77.2%likely range 61.6% to 87.8%, 93 answers | 70.9%likely range 56.5% to 82.0%, 91 answers |
| Contacting the practice | 78.5%likely range 62.9% to 88.6%, 93 answers | 67.7%likely range 53.7% to 79.1%, 97 answers |
| Wait for an appointment | 88.0%likely range 72.7% to 95.3%, 82 answers | 60.4%likely range 45.6% to 73.5%, 87 answers |
| Being listened to | 83.4%likely range 68.4% to 92.1%, 92 answers | 83.5%likely range 70.6% to 91.4%, 95 answers |
| Care and concern | 82.1%likely range 67.0% to 91.2%, 93 answers | 83.4%likely range 70.4% to 91.3%, 95 answers |
| Confidence and trust | 91.1%likely range 77.6% to 96.8%, 92 answers | 91.4%likely range 79.9% to 96.6%, 94 answers |
| Involvement in decisions | 87.7%likely range 73.0% to 95.0%, 87 answers | 88.7%likely range 76.6% to 94.9%, 94 answers |
| Needs met | 83.7%likely range 68.7% to 92.3%, 92 answers | 91.4%likely range 79.9% to 96.6%, 93 answers |
| Vaccinations and screening (NHS England QOF, not part of the grade) | ||
| Babies at 8 months | 93.9%likely range 89.2% to 96.7%, 165 patients | 91.7%likely range 85.0% to 95.6%, 109 patients |
| Children at 18 months | 87.6%likely range 81.4% to 91.9%, 153 patients | 93.8%likely range 88.3% to 96.8%, 130 patients |
| Children at 5 years | 86.1%likely range 80.3% to 90.4%, 180 patients | 91.4%likely range 85.9% to 94.9%, 152 patients |
| Women aged 25 to 49 | 70.9%likely range 69.1% to 72.6%, 2,576 patients | 76.2%likely range 74.4% to 77.9%, 2,264 patients |
| Women aged 50 to 64 | 77.1%likely range 74.2% to 79.7%, 899 patients | 82.8%likely range 79.9% to 85.3%, 738 patients |
| Facts (NHS England, not part of the grade) | ||
| Registered patients | 13,312August 2026 | 11,489August 2026 |
| Primary care network | Crawley Care Collaborative PCN | Crawley Care Collaborative PCN |
| Phone | 01293 526025 | 01293 223666 |
| Friends and Family Test (its own feedback) | No results for June 2026 | 89.0% good or very good237 answers, June 2026 |
| Appointments (one month) | 10,781 in August 2026Same day 52.0%; face to face 39.7% | 8,714 in August 2026Same day 48.7%; face to face 38.2% |
| Antibiotic items per STAR-PU (one year) | 0.81England 0.74, April 2025 to March 2026 | 0.71England 0.74, April 2025 to March 2026 |
| GPs (full-time equivalent) | 4.0 qualified permanent4.0 including trainees and locums3,359 patients per permanent GP | 4.8 qualified permanent7.0 including trainees and locums2,387 patients per permanent GP |
| CQC rating (a separate source) | Good | Good |
“Clearly higher” appears only when a practice’s likely range lies wholly above every other practice’s here. When the ranges overlap, the survey cannot tell the practices apart and nobody is pointed out. A practice never gets a mark for being lower.
The Practice Grade weighs the survey and access, from NHS appointment and phone data; the other survey questions are from the 2026 GP Patient Survey. The facts are from NHS England, the Care Quality Commission and OHID, are not part of the grade, and are shown as each practice’s own record. NHS England advises against ranking practices on the Friends and Family Test or on appointment figures, and we point nothing out in the facts, vaccination or screening rows.
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How to read it
The Practice Grade is the same figure as on each practice’s page, with its margin of error. Two practices whose margins overlap cannot be told apart, however far apart the two numbers look. That is why a bigger number alone never gets a mark here. How we grade.
Sources
- 2026 GP Patient Survey: https://www.gp-patient.co.uk/
- Contains information from NHS England, licenced under the current version of the Open Government Licence
- Contains information from the Care Quality Commission, licensed under the Open Government Licence. CQC must be acknowledged as the source of the data; CQC is not responsible for our analysis.
- Contains public sector information licensed under the Open Government Licence v3.0. Antibiotic prescribing: UK Health Security Agency and Office for Health Improvement and Disparities (Fingertips), from NHS Business Services Authority prescribing data.