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Compare GP practices side by side

Pick two to four practices. Each column shows the Practice score with its 95% interval and the number of answers, the other survey questions, and facts from NHS England. We point a practice out as higher only when the survey can show it. Otherwise we say they cannot be told apart.

Comparison

Hounslow Family Practice’s Practice score is clearly higher than Blue Wing Family Doctor Unit’s: its 95% interval lies wholly above.

A page for this pair

MeasureBlue Wing Family Doctor UnitTW3 3LN×Hounslow Family PracticeTW3 4JX×
Practice score (the 2026 GP Patient Survey and NHS appointment and phone data)
Practice score65.595% interval 57.3 to 72.0102 survey answers79.195% interval 74.3 to 83.0109 survey answersClearly higher
Label (against the England average)No labelCannot be told apart from the England average
Patients who describe the practice as good61.2%95% interval 51.3% to 70.3%, 102 answers77.7%95% interval 71.3% to 83.1%, 109 answersClearly higher
Access (mean of the two below)75.5%95% interval 60.8% to 78.7%82.1%95% interval 76.4% to 86.1%
Appointments within two weeks of booking98.0%95% interval 69.4% to 99.9%, 152 appointments93.6%95% interval 85.7% to 97.3%, 1,145 appointments
Calls answered by the practice52.8%95% interval 46.6% to 59.0%, 5,114 calls70.5%95% interval 62.3% to 77.6%, 2,785 callsClearly higher
More survey questions (not part of the rating)
Getting through on the phone38.3%95% interval 29.0% to 48.5%, 97 answers71.6%95% interval 64.6% to 77.7%, 103 answers
Reception and admin team62.7%95% interval 52.7% to 71.8%, 100 answers86.6%95% interval 81.0% to 90.8%, 109 answers
Having a preferred professional69.4%95% interval 59.7% to 77.7%, 102 answers40.0%95% interval 33.3% to 47.1%, 109 answers
Seeing your preferred professional56.4%95% interval 44.5% to 67.7%, 71 answers48.6%95% interval 38.6% to 58.7%, 54 answers
Knowing the next step82.3%95% interval 73.0% to 88.9%, 92 answers86.3%95% interval 80.6% to 90.6%, 105 answers
Contacting the practice56.7%95% interval 46.7% to 66.2%, 101 answers75.3%95% interval 68.6% to 81.0%, 106 answers
Wait for an appointment42.2%95% interval 32.4% to 52.7%, 93 answers84.5%95% interval 78.3% to 89.1%, 101 answers
Being listened to78.1%95% interval 68.7% to 85.3%, 99 answers81.7%95% interval 75.4% to 86.6%, 105 answers
Care and concern83.6%95% interval 74.9% to 89.7%, 101 answers80.9%95% interval 74.5% to 86.0%, 104 answers
Confidence and trust85.8%95% interval 77.3% to 91.5%, 99 answers87.2%95% interval 81.5% to 91.3%, 105 answers
Involvement in decisions89.8%95% interval 81.8% to 94.5%, 95 answers88.5%95% interval 82.9% to 92.5%, 101 answers
Needs met87.6%95% interval 79.4% to 92.8%, 99 answers82.8%95% interval 76.5% to 87.6%, 103 answers
Vaccinations and screening (NHS England QOF, not part of the rating)
Babies at 8 months98.5%95% interval 92.0% to 99.7%, 67 patients94.7%95% interval 87.1% to 97.9%, 75 patients
Children at 18 months95.2%95% interval 86.7% to 98.3%, 62 patients96.6%95% interval 88.3% to 99.0%, 58 patients
Children at 5 years96.8%95% interval 91.0% to 98.9%, 94 patients80.3%95% interval 68.7% to 88.4%, 61 patients
Women aged 25 to 4968.2%95% interval 65.9% to 70.5%, 1,603 patients57.4%95% interval 54.8% to 60.1%, 1,332 patients
Women aged 50 to 6472.4%95% interval 69.1% to 75.4%, 749 patients72.3%95% interval 67.6% to 76.5%, 386 patients
Facts (NHS England, not part of the rating)
Registered patients6,794August 20266,218August 2026
Primary care networkHounslow Health PCNHounslow Health PCN
Phone020 86031300020 85721497
Friends and Family Test (its own feedback)No results for June 202693.5% good or very good77 answers, June 2026
Appointments (one month)2,256 in August 2026Same day 17.5%; face to face 84.9%2,919 in August 2026Same day 37.7%; face to face 67.2%
Antibiotic items per STAR-PU (one year)0.71England 0.74, April 2025 to March 20260.49England 0.74, April 2025 to March 2026
GPs (full-time equivalent)2.7 qualified permanent2.7 including trainees and locums2,486 patients per permanent GP1.0 qualified permanent2.0 including trainees and locums6,218 patients per permanent GP
CQC rating (a separate source)GoodGood

“Clearly higher” appears only when a practice’s 95% interval lies wholly above every other practice’s here. When the intervals overlap, the survey cannot tell the practices apart and nobody is pointed out. A practice never gets a mark for being lower.

The Practice score weighs the survey and access, from NHS appointment and phone data; the other survey questions are from the 2026 GP Patient Survey. The facts are from NHS England, the Care Quality Commission and OHID, are not part of the grade, and are shown as each practice’s own record. NHS England advises against ranking practices on the Friends and Family Test or on appointment figures, and we point nothing out in the facts, vaccination or screening rows.

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How to read it

The Practice score is the same figure as on each practice’s page, with its margin of error. Two practices whose margins overlap cannot be told apart, however far apart the two numbers look. That is why a bigger number alone never gets a mark here. How the rating works.

Sources

  • 2026 GP Patient Survey: https://www.gp-patient.co.uk/
  • Contains information from NHS England, licenced under the current version of the Open Government Licence
  • Contains information from the Care Quality Commission, licensed under the Open Government Licence. CQC must be acknowledged as the source of the data; CQC is not responsible for our analysis.
  • Contains public sector information licensed under the Open Government Licence v3.0. Antibiotic prescribing: UK Health Security Agency and Office for Health Improvement and Disparities (Fingertips), from NHS Business Services Authority prescribing data.

All sources and licences