Compare
Compare GP practices side by side
Pick two to four practices. Each column shows the Practice Grade with its likely range and the number of answers, the other survey questions, and facts from NHS England. We point a practice out as higher only when the survey can show it. Otherwise we say they cannot be told apart.
Comparison
Birbeck Medical Group and The Lakes Medical Practice cannot be told apart on the Practice Grade. The likely ranges overlap, so the data does not show that one is ahead of the other, whatever the two numbers are.
| Measure | Birbeck Medical GroupCA11 8HW× | The Lakes Medical PracticeCA11 8HW× |
|---|---|---|
| Practice Grade (the 2026 GP Patient Survey and NHS appointment and phone data) | ||
| Practice Grade | 79.6likely range 66.8 to 86.7111 survey answers | 79.2likely range 70.7 to 84.8110 survey answers |
| Label (against the England average) | Patients: cannot be told apart from the England average | Patients: cannot be told apart from the England average |
| Patients who describe the practice as good | 82.4%likely range 64.2% to 92.4%, 111 answers | 82.9%likely range 70.9% to 90.6%, 110 answers |
| Access (mean of the two below) | 73.0%likely range 69.5% to 76.1% | 70.5%likely range 65.3% to 74.8% |
| Appointments within two weeks of booking | 81.2%likely range 76.3% to 85.3%, 4,359 appointments | 80.0%likely range 74.8% to 84.3%, 4,153 appointments |
| Calls answered by the practice | 64.7%likely range 59.6% to 69.4%, 7,581 calls | Not in the grade: no phone data |
| More survey questions (not part of the grade) | ||
| Getting through on the phone | 61.6%likely range 42.3% to 77.8%, 105 answers | 65.0%likely range 51.3% to 76.6%, 102 answers |
| Reception and admin team | 89.7%likely range 72.6% to 96.6%, 109 answers | 84.3%likely range 72.1% to 91.8%, 103 answers |
| Having a preferred professional | 29.4%likely range 15.6% to 48.3%, 111 answers | 21.2%likely range 12.5% to 33.5%, 112 answers |
| Seeing your preferred professional | Not shown: fewer than 30 answers | Not shown: fewer than 30 answers |
| Knowing the next step | 89.0%likely range 72.0% to 96.2%, 111 answers | 91.5%likely range 80.9% to 96.5%, 105 answers |
| Contacting the practice | 73.8%likely range 55.0% to 86.7%, 111 answers | 79.6%likely range 67.1% to 88.3%, 107 answers |
| Wait for an appointment | 69.1%likely range 49.2% to 83.8%, 101 answers | 83.8%likely range 71.4% to 91.5%, 101 answers |
| Being listened to | 86.4%likely range 68.4% to 94.9%, 107 answers | 92.2%likely range 81.7% to 96.9%, 104 answers |
| Care and concern | 87.6%likely range 69.8% to 95.6%, 106 answers | 92.3%likely range 81.9% to 96.9%, 106 answers |
| Confidence and trust | 94.0%likely range 78.0% to 98.6%, 107 answers | 96.3%likely range 87.3% to 99.0%, 104 answers |
| Involvement in decisions | 91.3%likely range 73.9% to 97.5%, 102 answers | 95.0%likely range 85.0% to 98.5%, 97 answers |
| Needs met | 91.4%likely range 74.7% to 97.4%, 108 answers | 95.0%likely range 85.4% to 98.4%, 105 answers |
| Vaccinations and screening (NHS England QOF, not part of the grade) | ||
| Babies at 8 months | 96.8%likely range 90.9% to 98.9%, 93 patients | 94.8%likely range 89.2% to 97.6%, 116 patients |
| Children at 18 months | 95.5%likely range 88.9% to 98.2%, 88 patients | 93.0%likely range 86.3% to 96.6%, 100 patients |
| Children at 5 years | 88.1%likely range 81.1% to 92.8%, 118 patients | 93.7%likely range 86.9% to 97.1%, 95 patients |
| Women aged 25 to 49 | 75.1%likely range 73.1% to 77.0%, 1,869 patients | 78.7%likely range 76.7% to 80.5%, 1,752 patients |
| Women aged 50 to 64 | 77.8%likely range 75.6% to 79.9%, 1,428 patients | 81.1%likely range 78.8% to 83.2%, 1,231 patients |
| Facts (NHS England, not part of the grade) | ||
| Registered patients | 14,270August 2026 | 11,740August 2026 |
| Primary care network | Eden (Cumbria) PCN | Eden (Cumbria) PCN |
| Phone | 01768 214620 | 01768 214345 |
| Friends and Family Test (its own feedback) | 94.0% good or very good50 answers, June 2026 | 90.0% good or very good50 answers, June 2026 |
| Appointments (one month) | 6,918 in August 2026Same day 35.6%; face to face 52.2% | 8,055 in August 2026Same day 38.8%; face to face 33.1% |
| Antibiotic items per STAR-PU (one year) | 0.75England 0.74, April 2025 to March 2026 | 0.65England 0.74, April 2025 to March 2026 |
| GPs (full-time equivalent) | 8.1 qualified permanent11.0 including trainees and locums1,772 patients per permanent GP | 4.5 qualified permanent10.2 including trainees and locums2,624 patients per permanent GP |
| CQC rating (a separate source) | Good | Outstanding |
“Clearly higher” appears only when a practice’s likely range lies wholly above every other practice’s here. When the ranges overlap, the survey cannot tell the practices apart and nobody is pointed out. A practice never gets a mark for being lower.
The Practice Grade weighs the survey and access, from NHS appointment and phone data; the other survey questions are from the 2026 GP Patient Survey. The facts are from NHS England, the Care Quality Commission and OHID, are not part of the grade, and are shown as each practice’s own record. NHS England advises against ranking practices on the Friends and Family Test or on appointment figures, and we point nothing out in the facts, vaccination or screening rows.
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How to read it
The Practice Grade is the same figure as on each practice’s page, with its margin of error. Two practices whose margins overlap cannot be told apart, however far apart the two numbers look. That is why a bigger number alone never gets a mark here. How we grade.
Sources
- 2026 GP Patient Survey: https://www.gp-patient.co.uk/
- Contains information from NHS England, licenced under the current version of the Open Government Licence
- Contains information from the Care Quality Commission, licensed under the Open Government Licence. CQC must be acknowledged as the source of the data; CQC is not responsible for our analysis.
- Contains public sector information licensed under the Open Government Licence v3.0. Antibiotic prescribing: UK Health Security Agency and Office for Health Improvement and Disparities (Fingertips), from NHS Business Services Authority prescribing data.