Compare
Compare GP practices side by side
Pick two to four practices. Each column shows the Practice Grade with its likely range and the number of answers, the other survey questions, and facts from NHS England. We point a practice out as higher only when the survey can show it. Otherwise we say they cannot be told apart.
Comparison
Biddlestone Health Group and Benfield Park Medical Group cannot be told apart on the Practice Grade. The likely ranges overlap, so the data does not show that one is ahead of the other, whatever the two numbers are.
| Measure | Biddlestone Health GroupNE6 5SL× | Benfield Park Medical GroupNE6 4QD× |
|---|---|---|
| Practice Grade (the 2026 GP Patient Survey and NHS appointment and phone data) | ||
| Practice Grade | 80.6likely range 71.6 to 86.3108 survey answers | 85.4likely range 76.7 to 90.4107 survey answers |
| Label (against the England average) | Cannot be told apart from the England average | Cannot be told apart from the England average |
| Patients who describe the practice as good | 83.2%likely range 70.4% to 91.2%, 108 answers | 85.9%likely range 73.7% to 93.0%, 107 answers |
| Access (mean of the two below) | 74.4%likely range 70.8% to 77.6% | 83.9%likely range 80.5% to 86.2%Clearly higher |
| Appointments within two weeks of booking | 90.0%likely range 86.2% to 92.8%, 4,937 appointments | 93.4%likely range 90.0% to 95.7%, 4,650 appointments |
| Calls answered by the practice | 58.7%likely range 52.7% to 64.4%, 5,564 calls | Not in the grade: no phone data |
| More survey questions (not part of the grade) | ||
| Getting through on the phone | 78.3%likely range 64.1% to 87.9%, 98 answers | 51.8%likely range 37.8% to 65.6%, 98 answers |
| Reception and admin team | 95.3%likely range 85.3% to 98.6%, 106 answers | 89.0%likely range 77.4% to 95.1%, 105 answers |
| Having a preferred professional | 23.4%likely range 13.8% to 37.0%, 108 answers | 23.6%likely range 14.0% to 37.0%, 106 answers |
| Seeing your preferred professional | 61.4%likely range 35.7% to 82.1%, 31 answers | Not shown: fewer than 30 answers |
| Knowing the next step | 90.8%likely range 79.4% to 96.2%, 107 answers | 79.5%likely range 66.2% to 88.4%, 104 answers |
| Contacting the practice | 86.4%likely range 74.2% to 93.4%, 108 answers | 81.9%likely range 69.0% to 90.2%, 106 answers |
| Wait for an appointment | 86.2%likely range 72.8% to 93.6%, 94 answers | 80.5%likely range 66.5% to 89.6%, 93 answers |
| Being listened to | 87.7%likely range 75.3% to 94.3%, 103 answers | 91.3%likely range 80.3% to 96.4%, 107 answers |
| Care and concern | 85.6%likely range 72.9% to 92.9%, 104 answers | 88.9%likely range 77.3% to 95.0%, 106 answers |
| Confidence and trust | 94.3%likely range 83.7% to 98.1%, 104 answers | 96.0%likely range 86.3% to 98.9%, 104 answers |
| Involvement in decisions | 92.0%likely range 80.6% to 97.0%, 102 answers | 91.1%likely range 79.7% to 96.4%, 101 answers |
| Needs met | 91.2%likely range 79.8% to 96.4%, 105 answers | 87.4%likely range 75.3% to 94.0%, 104 answers |
| Vaccinations and screening (NHS England QOF, not part of the grade) | ||
| Babies at 8 months | 96.5%likely range 90.1% to 98.8%, 85 patients | 79.8%likely range 70.8% to 86.5%, 99 patients |
| Children at 18 months | 92.8%likely range 85.1% to 96.6%, 83 patients | 89.2%likely range 80.7% to 94.2%, 83 patients |
| Children at 5 years | 93.8%likely range 86.4% to 97.3%, 81 patients | 81.5%likely range 73.1% to 87.7%, 108 patients |
| Women aged 25 to 49 | 71.1%likely range 69.2% to 72.9%, 2,368 patients | 74.7%likely range 72.7% to 76.6%, 1,896 patients |
| Women aged 50 to 64 | 81.5%likely range 78.4% to 84.3%, 682 patients | 78.6%likely range 75.6% to 81.3%, 795 patients |
| Facts (NHS England, not part of the grade) | ||
| Registered patients | 10,475August 2026 | 10,257August 2026 |
| Primary care network | Newcastle East PCN | Newcastle East PCN |
| Phone | 0191 2655755 | 0191 2821010 |
| Friends and Family Test (its own feedback) | 98.0% good or very good51 answers, June 2026 | 1 answers in June 2026; shares not published below 5 |
| Appointments (one month) | 6,678 in August 2026Same day 57.6%; face to face 48.0% | 6,173 in August 2026Same day 55.7%; face to face 59.6% |
| Antibiotic items per STAR-PU (one year) | 0.93England 0.74, April 2025 to March 2026 | 1.01England 0.74, April 2025 to March 2026 |
| GPs (full-time equivalent) | 4.6 qualified permanent9.3 including trainees and locums2,264 patients per permanent GP | 5.9 qualified permanent11.4 including trainees and locums1,740 patients per permanent GP |
| CQC rating (a separate source) | Good | Good |
“Clearly higher” appears only when a practice’s likely range lies wholly above every other practice’s here. When the ranges overlap, the survey cannot tell the practices apart and nobody is pointed out. A practice never gets a mark for being lower.
The Practice Grade weighs the survey and access, from NHS appointment and phone data; the other survey questions are from the 2026 GP Patient Survey. The facts are from NHS England, the Care Quality Commission and OHID, are not part of the grade, and are shown as each practice’s own record. NHS England advises against ranking practices on the Friends and Family Test or on appointment figures, and we point nothing out in the facts, vaccination or screening rows.
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How to read it
The Practice Grade is the same figure as on each practice’s page, with its margin of error. Two practices whose margins overlap cannot be told apart, however far apart the two numbers look. That is why a bigger number alone never gets a mark here. How we grade.
Sources
- 2026 GP Patient Survey: https://www.gp-patient.co.uk/
- Contains information from NHS England, licenced under the current version of the Open Government Licence
- Contains information from the Care Quality Commission, licensed under the Open Government Licence. CQC must be acknowledged as the source of the data; CQC is not responsible for our analysis.
- Contains public sector information licensed under the Open Government Licence v3.0. Antibiotic prescribing: UK Health Security Agency and Office for Health Improvement and Disparities (Fingertips), from NHS Business Services Authority prescribing data.