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Practice Grade
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Compare GP practices side by side

Pick two to four practices. Each column shows the Practice Grade with its likely range and the number of answers, the other survey questions, and facts from NHS England. We point a practice out as higher only when the survey can show it. Otherwise we say they cannot be told apart.

Comparison

Benim Medical Centre and Bigham Road Medical Centre cannot be told apart on the Practice Grade. The likely ranges overlap, so the data does not show that one is ahead of the other, whatever the two numbers are.

A page for this pair

MeasureBenim Medical CentreL6 3BY×Bigham Road Medical CentreL6 6DW×
Practice Grade (the 2026 GP Patient Survey and NHS appointment and phone data)
Practice Grade73.0likely range 67.9 to 77.6121 survey answers63.8likely range 58.5 to 68.187 survey answers
Label (against the England average)No labelNo label
Patients who describe the practice as good69.6%likely range 62.5% to 75.9%, 121 answersClearly higher56.9%likely range 51.1% to 62.4%, 87 answers
Access (mean of the two below)80.9%likely range 76.2% to 84.3%79.8%likely range 68.5% to 86.4%
Appointments within two weeks of booking97.2%likely range 91.1% to 99.2%, 1,288 appointments84.2%likely range 65.4% to 93.7%, 379 appointments
Calls answered by the practice64.5%likely range 57.4% to 71.0%, 3,942 calls75.3%likely range 62.8% to 84.6%, 1,201 calls
More survey questions (not part of the grade)
Getting through on the phone41.1%likely range 33.9% to 48.7%, 114 answers43.1%likely range 37.3% to 49.0%, 81 answers
Reception and admin team77.4%likely range 70.6% to 83.0%, 118 answers67.6%likely range 61.9% to 72.9%, 83 answers
Having a preferred professional30.8%likely range 24.4% to 38.0%, 120 answers38.4%likely range 32.9% to 44.1%, 85 answers
Seeing your preferred professional30.9%likely range 19.7% to 44.9%, 35 answers26.3%likely range 19.6% to 34.3%, 41 answers
Knowing the next step74.5%likely range 67.5% to 80.4%, 118 answers47.8%likely range 41.8% to 53.8%, 79 answers
Contacting the practice66.4%likely range 59.2% to 73.0%, 121 answers53.8%likely range 48.0% to 59.6%, 84 answers
Wait for an appointment74.6%likely range 67.0% to 80.9%, 102 answers63.0%likely range 56.8% to 68.8%, 74 answers
Being listened to81.2%likely range 74.6% to 86.4%, 115 answers81.0%likely range 75.9% to 85.2%, 80 answers
Care and concern81.5%likely range 74.9% to 86.6%, 114 answers74.7%likely range 69.2% to 79.6%, 79 answers
Confidence and trust91.0%likely range 85.7% to 94.5%, 114 answers89.6%likely range 85.3% to 92.7%, 80 answers
Involvement in decisions85.9%likely range 79.7% to 90.4%, 111 answers79.1%likely range 73.7% to 83.7%, 76 answers
Needs met90.6%likely range 85.1% to 94.2%, 112 answers79.3%likely range 74.1% to 83.7%, 81 answers
Vaccinations and screening (NHS England QOF, not part of the grade)
Babies at 8 months70.9%likely range 57.9% to 81.2%, 55 patients89.5%likely range 68.6% to 97.1%, 19 patients
Children at 18 months51.9%likely range 41.0% to 62.7%, 77 patients53.8%likely range 35.5% to 71.2%, 26 patients
Children at 5 years40.7%likely range 28.7% to 54.0%, 54 patients42.9%likely range 24.5% to 63.5%, 21 patients
Women aged 25 to 4944.8%likely range 41.8% to 47.9%, 1,011 patients40.2%likely range 35.8% to 44.8%, 455 patients
Women aged 50 to 6455.5%likely range 50.3% to 60.6%, 355 patients51.8%likely range 44.3% to 59.2%, 170 patients
Facts (NHS England, not part of the grade)
Registered patients5,554August 20262,517August 2026
Primary care networkLiverpool First PCNLiverpool First PCN
Phone01513 1762660151 2631737
Friends and Family Test (its own feedback)No results for June 2026No results for June 2026
Appointments (one month)1,838 in August 2026Same day 49.8%; face to face 50.4%485 in August 2026Same day 36.5%; face to face 68.9%
Antibiotic items per STAR-PU (one year)0.66England 0.74, April 2025 to March 20260.72England 0.74, April 2025 to March 2026
GPs (full-time equivalent)1.1 qualified permanent1.1 including trainees and locums5,207 patients per permanent GP1.1 qualified permanent1.1 including trainees and locums2,360 patients per permanent GP
CQC rating (a separate source)GoodGood

“Clearly higher” appears only when a practice’s likely range lies wholly above every other practice’s here. When the ranges overlap, the survey cannot tell the practices apart and nobody is pointed out. A practice never gets a mark for being lower.

The Practice Grade weighs the survey and access, from NHS appointment and phone data; the other survey questions are from the 2026 GP Patient Survey. The facts are from NHS England, the Care Quality Commission and OHID, are not part of the grade, and are shown as each practice’s own record. NHS England advises against ranking practices on the Friends and Family Test or on appointment figures, and we point nothing out in the facts, vaccination or screening rows.

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How to read it

The Practice Grade is the same figure as on each practice’s page, with its margin of error. Two practices whose margins overlap cannot be told apart, however far apart the two numbers look. That is why a bigger number alone never gets a mark here. How we grade.

Sources

  • 2026 GP Patient Survey: https://www.gp-patient.co.uk/
  • Contains information from NHS England, licenced under the current version of the Open Government Licence
  • Contains information from the Care Quality Commission, licensed under the Open Government Licence. CQC must be acknowledged as the source of the data; CQC is not responsible for our analysis.
  • Contains public sector information licensed under the Open Government Licence v3.0. Antibiotic prescribing: UK Health Security Agency and Office for Health Improvement and Disparities (Fingertips), from NHS Business Services Authority prescribing data.

All sources and licences