Compare
Compare GP practices side by side
Pick two to four practices. Each column shows the Practice Grade with its likely range and the number of answers, the other survey questions, and facts from NHS England. We point a practice out as higher only when the survey can show it. Otherwise we say they cannot be told apart.
Comparison
Belle Vale Health Centre and Rocky Lane Medical Centre cannot be told apart on the Practice Grade. The likely ranges overlap, so the data does not show that one is ahead of the other, whatever the two numbers are.
| Measure | Belle Vale Health CentreL25 2XE× | Rocky Lane Medical CentreL16 1JD× |
|---|---|---|
| Practice Grade (the 2026 GP Patient Survey and NHS appointment and phone data) | ||
| Practice Grade | 74.3likely range 62.7 to 83.497 survey answers | 82.8likely range 77.9 to 86.388 survey answers |
| Label (against the England average) | Cannot be told apart from the England average | Cannot be told apart from the England average |
| Patients who describe the practice as good | 68.0%likely range 51.5% to 81.0%, 97 answers | 78.3%likely range 72.4% to 83.2%, 88 answers |
| Access (mean of the two below) | 88.8%likely range 85.2% to 91.3% | 93.0%likely range 84.5% to 96.0% |
| Appointments within two weeks of booking | 99.1%likely range 95.2% to 99.8%, 1,788 appointments | 98.7%likely range 84.8% to 99.9%, 392 appointments |
| Calls answered by the practice | 78.3%likely range 72.4% to 83.3%, 4,492 calls | 87.1%likely range 77.4% to 93.0%, 1,491 calls |
| More survey questions (not part of the grade) | ||
| Getting through on the phone | 53.0%likely range 36.8% to 68.5%, 95 answers | 64.6%likely range 58.0% to 70.7%, 85 answers |
| Reception and admin team | 77.0%likely range 60.5% to 87.9%, 94 answers | 80.2%likely range 74.4% to 85.0%, 85 answers |
| Having a preferred professional | 48.0%likely range 32.5% to 63.8%, 98 answers | 36.0%likely range 30.0% to 42.5%, 87 answers |
| Seeing your preferred professional | 21.6%likely range 7.1% to 49.8%, 35 answers | Not shown: fewer than 30 answers |
| Knowing the next step | 69.3%likely range 52.3% to 82.3%, 92 answers | 78.3%likely range 72.3% to 83.2%, 85 answers |
| Contacting the practice | 60.2%likely range 43.6% to 74.8%, 95 answers | 72.1%likely range 65.8% to 77.6%, 87 answers |
| Wait for an appointment | 59.4%likely range 42.0% to 74.6%, 87 answers | 91.6%likely range 87.1% to 94.7%, 82 answers |
| Being listened to | 85.1%likely range 69.8% to 93.4%, 96 answers | 92.8%likely range 88.6% to 95.6%, 85 answers |
| Care and concern | 83.9%likely range 68.3% to 92.7%, 95 answers | 92.1%likely range 87.7% to 95.0%, 85 answers |
| Confidence and trust | 94.7%likely range 81.8% to 98.6%, 96 answers | 99.4%likely range 97.2% to 99.9%, 85 answers |
| Involvement in decisions | 96.6%likely range 84.3% to 99.3%, 93 answers | 98.8%likely range 96.3% to 99.6%, 83 answers |
| Needs met | 91.5%likely range 77.3% to 97.1%, 93 answers | 98.2%likely range 95.4% to 99.3%, 85 answers |
| Vaccinations and screening (NHS England QOF, not part of the grade) | ||
| Babies at 8 months | 70.8%likely range 59.5% to 80.1%, 72 patients | 84.4%likely range 68.2% to 93.1%, 32 patients |
| Children at 18 months | 75.9%likely range 65.7% to 83.8%, 83 patients | 66.7%likely range 46.7% to 82.0%, 24 patients |
| Children at 5 years | 78.9%likely range 68.5% to 86.6%, 76 patients | 70.6%likely range 53.8% to 83.2%, 34 patients |
| Women aged 25 to 49 | 72.8%likely range 70.4% to 75.1%, 1,340 patients | 69.7%likely range 65.7% to 73.4%, 541 patients |
| Women aged 50 to 64 | 73.6%likely range 70.5% to 76.5%, 841 patients | 70.7%likely range 64.8% to 75.9%, 259 patients |
| Facts (NHS England, not part of the grade) | ||
| Registered patients | 8,437August 2026 | 3,010August 2026 |
| Primary care network | Igpc PCN | Igpc PCN |
| Phone | 0151 3178599 | 0151 2953965 |
| Friends and Family Test (its own feedback) | 90.0% good or very good70 answers, June 2026 | 91.8% good or very good98 answers, June 2026 |
| Appointments (one month) | 2,485 in August 2026Same day 50.6%; face to face 71.2% | 837 in August 2026Same day 46.0%; face to face 96.4% |
| Antibiotic items per STAR-PU (one year) | 0.82England 0.74, April 2025 to March 2026 | 0.53England 0.74, April 2025 to March 2026 |
| GPs (full-time equivalent) | 5.7 qualified permanent7.4 including trainees and locums1,478 patients per permanent GP | 1.1 qualified permanent3.2 including trainees and locums2,822 patients per permanent GP |
| CQC rating (a separate source) | Good | Good |
“Clearly higher” appears only when a practice’s likely range lies wholly above every other practice’s here. When the ranges overlap, the survey cannot tell the practices apart and nobody is pointed out. A practice never gets a mark for being lower.
The Practice Grade weighs the survey and access, from NHS appointment and phone data; the other survey questions are from the 2026 GP Patient Survey. The facts are from NHS England, the Care Quality Commission and OHID, are not part of the grade, and are shown as each practice’s own record. NHS England advises against ranking practices on the Friends and Family Test or on appointment figures, and we point nothing out in the facts, vaccination or screening rows.
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How to read it
The Practice Grade is the same figure as on each practice’s page, with its margin of error. Two practices whose margins overlap cannot be told apart, however far apart the two numbers look. That is why a bigger number alone never gets a mark here. How we grade.
Sources
- 2026 GP Patient Survey: https://www.gp-patient.co.uk/
- Contains information from NHS England, licenced under the current version of the Open Government Licence
- Contains information from the Care Quality Commission, licensed under the Open Government Licence. CQC must be acknowledged as the source of the data; CQC is not responsible for our analysis.
- Contains public sector information licensed under the Open Government Licence v3.0. Antibiotic prescribing: UK Health Security Agency and Office for Health Improvement and Disparities (Fingertips), from NHS Business Services Authority prescribing data.