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Belle Vale Health Centre vs Rocky Lane Medical Centre

Two GP practices in the same primary care network, a short way apart. Side by side, with the margin of error on every figure.

Can the survey tell them apart?

Belle Vale Health Centre and Rocky Lane Medical Centre cannot be told apart on the Practice Grade. The likely ranges overlap, so the data does not show that one is ahead of the other, whatever the two numbers are.

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Side by side

MeasureBelle Vale Health CentreL25 2XERocky Lane Medical CentreL16 1JD
Practice Grade (the 2026 GP Patient Survey and NHS appointment and phone data)
Practice Grade74.3likely range 62.7 to 83.497 survey answers82.8likely range 77.9 to 86.388 survey answers
Label (against the England average)Cannot be told apart from the England averageCannot be told apart from the England average
Patients who describe the practice as good68.0%likely range 51.5% to 81.0%, 97 answers78.3%likely range 72.4% to 83.2%, 88 answers
Access (mean of the two below)88.8%likely range 85.2% to 91.3%93.0%likely range 84.5% to 96.0%
Appointments within two weeks of booking99.1%likely range 95.2% to 99.8%, 1,788 appointments98.7%likely range 84.8% to 99.9%, 392 appointments
Calls answered by the practice78.3%likely range 72.4% to 83.3%, 4,492 calls87.1%likely range 77.4% to 93.0%, 1,491 calls
More survey questions (not part of the grade)
Getting through on the phone53.0%likely range 36.8% to 68.5%, 95 answers64.6%likely range 58.0% to 70.7%, 85 answers
Reception and admin team77.0%likely range 60.5% to 87.9%, 94 answers80.2%likely range 74.4% to 85.0%, 85 answers
Having a preferred professional48.0%likely range 32.5% to 63.8%, 98 answers36.0%likely range 30.0% to 42.5%, 87 answers
Seeing your preferred professional21.6%likely range 7.1% to 49.8%, 35 answersNot shown: fewer than 30 answers
Knowing the next step69.3%likely range 52.3% to 82.3%, 92 answers78.3%likely range 72.3% to 83.2%, 85 answers
Contacting the practice60.2%likely range 43.6% to 74.8%, 95 answers72.1%likely range 65.8% to 77.6%, 87 answers
Wait for an appointment59.4%likely range 42.0% to 74.6%, 87 answers91.6%likely range 87.1% to 94.7%, 82 answers
Being listened to85.1%likely range 69.8% to 93.4%, 96 answers92.8%likely range 88.6% to 95.6%, 85 answers
Care and concern83.9%likely range 68.3% to 92.7%, 95 answers92.1%likely range 87.7% to 95.0%, 85 answers
Confidence and trust94.7%likely range 81.8% to 98.6%, 96 answers99.4%likely range 97.2% to 99.9%, 85 answers
Involvement in decisions96.6%likely range 84.3% to 99.3%, 93 answers98.8%likely range 96.3% to 99.6%, 83 answers
Needs met91.5%likely range 77.3% to 97.1%, 93 answers98.2%likely range 95.4% to 99.3%, 85 answers
Vaccinations and screening (NHS England QOF, not part of the grade)
Babies at 8 months70.8%likely range 59.5% to 80.1%, 72 patients84.4%likely range 68.2% to 93.1%, 32 patients
Children at 18 months75.9%likely range 65.7% to 83.8%, 83 patients66.7%likely range 46.7% to 82.0%, 24 patients
Children at 5 years78.9%likely range 68.5% to 86.6%, 76 patients70.6%likely range 53.8% to 83.2%, 34 patients
Women aged 25 to 4972.8%likely range 70.4% to 75.1%, 1,340 patients69.7%likely range 65.7% to 73.4%, 541 patients
Women aged 50 to 6473.6%likely range 70.5% to 76.5%, 841 patients70.7%likely range 64.8% to 75.9%, 259 patients
Facts (NHS England, not part of the grade)
Registered patients8,437August 20263,010August 2026
Primary care networkIgpc PCNIgpc PCN
Phone0151 31785990151 2953965
Friends and Family Test (its own feedback)90.0% good or very good70 answers, June 202691.8% good or very good98 answers, June 2026
Appointments (one month)2,485 in August 2026Same day 50.6%; face to face 71.2%837 in August 2026Same day 46.0%; face to face 96.4%
Antibiotic items per STAR-PU (one year)0.82England 0.74, April 2025 to March 20260.53England 0.74, April 2025 to March 2026
GPs (full-time equivalent)5.7 qualified permanent7.4 including trainees and locums1,478 patients per permanent GP1.1 qualified permanent3.2 including trainees and locums2,822 patients per permanent GP
CQC rating (a separate source)GoodGood

“Clearly higher” appears only when a practice’s likely range lies wholly above every other practice’s here. When the ranges overlap, the survey cannot tell the practices apart and nobody is pointed out. A practice never gets a mark for being lower.

The Practice Grade weighs the survey and access, from NHS appointment and phone data; the other survey questions are from the 2026 GP Patient Survey. The facts are from NHS England, the Care Quality Commission and OHID, are not part of the grade, and are shown as each practice’s own record. NHS England advises against ranking practices on the Friends and Family Test or on appointment figures, and we point nothing out in the facts, vaccination or screening rows.

The full pages

Sources

  • 2026 GP Patient Survey: https://www.gp-patient.co.uk/
  • Contains information from NHS England, licenced under the current version of the Open Government Licence
  • Contains information from the Care Quality Commission, licensed under the Open Government Licence. CQC must be acknowledged as the source of the data; CQC is not responsible for our analysis.
  • Contains public sector information licensed under the Open Government Licence v3.0. Antibiotic prescribing: UK Health Security Agency and Office for Health Improvement and Disparities (Fingertips), from NHS Business Services Authority prescribing data.

All sources and licences