Compare
Compare GP practices side by side
Pick two to four practices. Each column shows the Practice Grade with its likely range and the number of answers, the other survey questions, and facts from NHS England. We point a practice out as higher only when the survey can show it. Otherwise we say they cannot be told apart.
Comparison
Bartlett Group Practice and Station Road Surgery cannot be told apart on the Practice Grade. The likely ranges overlap, so the data does not show that one is ahead of the other, whatever the two numbers are.
| Measure | Bartlett Group PracticeGU16 6QQ× | Station Road SurgeryGU16 7HG× |
|---|---|---|
| Practice Grade (the 2026 GP Patient Survey and NHS appointment and phone data) | ||
| Practice Grade | 78.9likely range 56.2 to 90.497 survey answers | 87.1likely range 82.8 to 89.9125 survey answers |
| Label (against the England average) | Cannot be told apart from the England average | Clearly above the England average |
| Patients who describe the practice as good | 77.0%likely range 44.5% to 93.4%, 97 answers | 90.5%likely range 84.7% to 94.2%, 125 answers |
| Access (mean of the two below) | 83.3%likely range 80.7% to 85.5% | 79.0%likely range 74.1% to 82.9% |
| Appointments within two weeks of booking | 94.2%likely range 91.3% to 96.1%, 5,608 appointmentsClearly higher | 80.6%likely range 74.1% to 85.7%, 2,699 appointments |
| Calls answered by the practice | 72.4%likely range 68.0% to 76.3%, 9,170 calls | 77.2%likely range 70.0% to 83.2%, 3,204 calls |
| More survey questions (not part of the grade) | ||
| Getting through on the phone | 37.6%likely range 13.6% to 69.8%, 85 answers | 81.0%likely range 73.7% to 86.7%, 116 answers |
| Reception and admin team | 74.2%likely range 40.8% to 92.3%, 90 answers | 95.7%likely range 91.1% to 98.0%, 121 answers |
| Having a preferred professional | 22.9%likely range 6.6% to 55.5%, 97 answers | 51.1%likely range 43.1% to 59.0%, 124 answers |
| Seeing your preferred professional | Not shown: fewer than 30 answers | 50.1%likely range 38.9% to 61.3%, 62 answers |
| Knowing the next step | 73.2%likely range 40.0% to 91.8%, 91 answers | 89.5%likely range 83.4% to 93.6%, 118 answers |
| Contacting the practice | 57.4%likely range 27.7% to 82.5%, 95 answers | 77.6%likely range 70.1% to 83.6%, 121 answers |
| Wait for an appointment | 55.2%likely range 24.2% to 82.6%, 80 answers | 80.3%likely range 72.7% to 86.1%, 112 answers |
| Being listened to | 94.8%likely range 62.1% to 99.5%, 92 answers | 92.6%likely range 87.1% to 95.8%, 119 answers |
| Care and concern | 93.5%likely range 60.8% to 99.3%, 93 answers | 92.2%likely range 86.7% to 95.6%, 120 answers |
| Confidence and trust | 98.1%likely range 66.5% to 99.9%, 93 answers | 96.6%likely range 92.2% to 98.5%, 120 answers |
| Involvement in decisions | 95.1%likely range 61.9% to 99.6%, 89 answers | 96.0%likely range 91.3% to 98.2%, 114 answers |
| Needs met | 86.1%likely range 52.6% to 97.2%, 93 answers | 96.2%likely range 91.7% to 98.3%, 119 answers |
| Vaccinations and screening (NHS England QOF, not part of the grade) | ||
| Babies at 8 months | 95.9%likely range 92.9% to 97.6%, 290 patients | 94.7%likely range 87.2% to 97.9%, 76 patients |
| Children at 18 months | 93.7%likely range 90.2% to 96.0%, 271 patients | 94.3%likely range 86.2% to 97.8%, 70 patients |
| Children at 5 years | 87.5%likely range 83.3% to 90.7%, 311 patients | 93.6%likely range 86.8% to 97.0%, 94 patients |
| Women aged 25 to 49 | 72.7%likely range 71.4% to 74.0%, 4,792 patients | 60.3%likely range 57.9% to 62.6%, 1,658 patients |
| Women aged 50 to 64 | 73.6%likely range 71.9% to 75.3%, 2,560 patients | 76.3%likely range 73.2% to 79.1%, 797 patients |
| Facts (NHS England, not part of the grade) | ||
| Registered patients | 28,513August 2026 | 9,144August 2026 |
| Primary care network | Surrey Heath PCN | Surrey Heath PCN |
| Phone | 01252 835016 | 01276 62622 |
| Friends and Family Test (its own feedback) | 94.1% good or very good830 answers, June 2026 | 96.2% good or very good265 answers, June 2026 |
| Appointments (one month) | 9,986 in August 2026Same day 26.9%; face to face 67.3% | 3,067 in August 2026Same day 29.5%; face to face 82.5% |
| Antibiotic items per STAR-PU (one year) | 0.60England 0.74, April 2025 to March 2026 | 0.57England 0.74, April 2025 to March 2026 |
| GPs (full-time equivalent) | 15.1 qualified permanent21.9 including trainees and locums1,889 patients per permanent GP | 4.5 qualified permanent6.2 including trainees and locums2,034 patients per permanent GP |
| CQC rating (a separate source) | Good | Good |
“Clearly higher” appears only when a practice’s likely range lies wholly above every other practice’s here. When the ranges overlap, the survey cannot tell the practices apart and nobody is pointed out. A practice never gets a mark for being lower.
The Practice Grade weighs the survey and access, from NHS appointment and phone data; the other survey questions are from the 2026 GP Patient Survey. The facts are from NHS England, the Care Quality Commission and OHID, are not part of the grade, and are shown as each practice’s own record. NHS England advises against ranking practices on the Friends and Family Test or on appointment figures, and we point nothing out in the facts, vaccination or screening rows.
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How to read it
The Practice Grade is the same figure as on each practice’s page, with its margin of error. Two practices whose margins overlap cannot be told apart, however far apart the two numbers look. That is why a bigger number alone never gets a mark here. How we grade.
Sources
- 2026 GP Patient Survey: https://www.gp-patient.co.uk/
- Contains information from NHS England, licenced under the current version of the Open Government Licence
- Contains information from the Care Quality Commission, licensed under the Open Government Licence. CQC must be acknowledged as the source of the data; CQC is not responsible for our analysis.
- Contains public sector information licensed under the Open Government Licence v3.0. Antibiotic prescribing: UK Health Security Agency and Office for Health Improvement and Disparities (Fingertips), from NHS Business Services Authority prescribing data.