Compare
Compare GP practices side by side
Pick two to four practices. Each column shows the Practice Grade with its likely range and the number of answers, the other survey questions, and facts from NHS England. We point a practice out as higher only when the survey can show it. Otherwise we say they cannot be told apart.
Comparison
Atherley House Surgery and Hill Lane Surgery cannot be told apart on the Practice Grade. The likely ranges overlap, so the data does not show that one is ahead of the other, whatever the two numbers are.
| Measure | Atherley House SurgerySO15 3FH× | Hill Lane SurgerySO15 5DD× |
|---|---|---|
| Practice Grade (the 2026 GP Patient Survey and NHS appointment and phone data) | ||
| Practice Grade | 91.1likely range 88.2 to 93.1104 survey answers | 90.2likely range 85.1 to 93.1110 survey answers |
| Label (against the England average) | Clearly above the England average | Clearly above the England average |
| Patients who describe the practice as good | 92.2%likely range 88.9% to 94.6%, 104 answers | 91.7%likely range 84.7% to 95.6%, 110 answers |
| Access (mean of the two below) | 88.5%likely range 82.6% to 92.0% | 86.4%likely range 82.1% to 89.6% |
| Appointments within two weeks of booking | 92.2%likely range 83.2% to 96.5%, 1,021 appointments | 84.8%likely range 78.0% to 89.8%, 2,172 appointments |
| Calls answered by the practice | 84.7%likely range 77.0% to 90.2%, 2,400 calls | 87.9%likely range 82.7% to 91.7%, 4,187 calls |
| More survey questions (not part of the grade) | ||
| Getting through on the phone | 81.6%likely range 77.1% to 85.4%, 101 answers | 91.2%likely range 83.9% to 95.4%, 102 answers |
| Reception and admin team | 93.5%likely range 90.3% to 95.7%, 102 answers | 97.6%likely range 92.4% to 99.3%, 108 answers |
| Having a preferred professional | 26.0%likely range 21.6% to 30.8%, 104 answers | 32.6%likely range 24.3% to 42.1%, 109 answers |
| Seeing your preferred professional | 42.1%likely range 33.2% to 51.5%, 34 answers | 77.9%likely range 63.5% to 87.7%, 47 answers |
| Knowing the next step | 78.7%likely range 74.1% to 82.8%, 102 answers | 94.5%likely range 88.0% to 97.5%, 104 answers |
| Contacting the practice | 87.5%likely range 83.6% to 90.6%, 103 answers | 94.7%likely range 88.4% to 97.6%, 108 answers |
| Wait for an appointment | 85.0%likely range 80.7% to 88.5%, 97 answers | 66.8%likely range 56.8% to 75.4%, 102 answers |
| Being listened to | 97.8%likely range 95.6% to 98.9%, 102 answers | 96.5%likely range 90.8% to 98.7%, 106 answers |
| Care and concern | 97.3%likely range 95.0% to 98.6%, 102 answers | 98.2%likely range 93.3% to 99.5%, 107 answers |
| Confidence and trust | 100.0%likely range 98.9% to 100.0%, 100 answers | 100.0%likely range 96.3% to 100.0%, 106 answers |
| Involvement in decisions | 97.2%likely range 94.8% to 98.5%, 97 answers | 100.0%likely range 96.2% to 100.0%, 103 answers |
| Needs met | 93.5%likely range 90.3% to 95.7%, 99 answers | 98.0%likely range 93.0% to 99.5%, 106 answers |
| Vaccinations and screening (NHS England QOF, not part of the grade) | ||
| Babies at 8 months | 94.9%likely range 86.1% to 98.3%, 59 patients | 86.0%likely range 78.4% to 91.2%, 114 patients |
| Children at 18 months | 83.0%likely range 70.8% to 90.8%, 53 patients | 85.7%likely range 77.8% to 91.1%, 105 patients |
| Children at 5 years | 74.1%likely range 61.1% to 83.9%, 54 patients | 90.6%likely range 82.5% to 95.2%, 85 patients |
| Women aged 25 to 49 | 58.7%likely range 56.0% to 61.5%, 1,212 patients | 57.1%likely range 55.1% to 59.1%, 2,389 patients |
| Women aged 50 to 64 | 67.2%likely range 62.4% to 71.6%, 393 patients | 72.6%likely range 69.3% to 75.7%, 741 patients |
| Facts (NHS England, not part of the grade) | ||
| Registered patients | 5,425August 2026 | 10,752August 2026 |
| Primary care network | Southampton West PCN | Southampton West PCN |
| Phone | 023 80221964 | 023 80223086 |
| Friends and Family Test (its own feedback) | 90.2% good or very good102 answers, June 2026 | 95.9% good or very good410 answers, June 2026 |
| Appointments (one month) | 2,110 in August 2026Same day 26.1%; face to face 77.7% | 4,147 in August 2026Same day 48.1%; face to face 60.5% |
| Antibiotic items per STAR-PU (one year) | 0.59England 0.74, April 2025 to March 2026 | 0.64England 0.74, April 2025 to March 2026 |
| GPs (full-time equivalent) | 2.4 qualified permanent3.3 including trainees and locums2,236 patients per permanent GP | 5.6 qualified permanent6.7 including trainees and locums1,911 patients per permanent GP |
| CQC rating (a separate source) | Good | Good |
“Clearly higher” appears only when a practice’s likely range lies wholly above every other practice’s here. When the ranges overlap, the survey cannot tell the practices apart and nobody is pointed out. A practice never gets a mark for being lower.
The Practice Grade weighs the survey and access, from NHS appointment and phone data; the other survey questions are from the 2026 GP Patient Survey. The facts are from NHS England, the Care Quality Commission and OHID, are not part of the grade, and are shown as each practice’s own record. NHS England advises against ranking practices on the Friends and Family Test or on appointment figures, and we point nothing out in the facts, vaccination or screening rows.
Add a practice
A name, or a postcode such as TS3 6AL (your browser looks it up with postcodes.io; we do not receive or store it).
How to read it
The Practice Grade is the same figure as on each practice’s page, with its margin of error. Two practices whose margins overlap cannot be told apart, however far apart the two numbers look. That is why a bigger number alone never gets a mark here. How we grade.
Sources
- 2026 GP Patient Survey: https://www.gp-patient.co.uk/
- Contains information from NHS England, licenced under the current version of the Open Government Licence
- Contains information from the Care Quality Commission, licensed under the Open Government Licence. CQC must be acknowledged as the source of the data; CQC is not responsible for our analysis.
- Contains public sector information licensed under the Open Government Licence v3.0. Antibiotic prescribing: UK Health Security Agency and Office for Health Improvement and Disparities (Fingertips), from NHS Business Services Authority prescribing data.