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Practice Grade
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Compare GP practices side by side

Pick two to four practices. Each column shows the Practice Grade with its likely range and the number of answers, the other survey questions, and facts from NHS England. We point a practice out as higher only when the survey can show it. Otherwise we say they cannot be told apart.

Comparison

Ashburton Park Medical Centre’s Practice Grade is clearly higher than Country Park Practice’s: its likely range lies wholly above.

A page for this pair

MeasureAshburton Park Medical CentreCR0 7AG×Country Park PracticeSE25 5NT×
Practice Grade (the 2026 GP Patient Survey and NHS appointment and phone data)
Practice Grade90.6likely range 87.5 to 92.898 survey answersClearly higher65.1likely range 57.4 to 72.292 survey answers
Label (against the England average)Clearly above the England averageNo label
Patients who describe the practice as good92.1%likely range 88.4% to 94.7%, 98 answersClearly higher60.5%likely range 49.7% to 70.3%, 92 answers
Access (mean of the two below)87.0%likely range 81.4% to 90.8%Clearly higher75.8%likely range 69.6% to 80.7%
Appointments within two weeks of booking95.3%likely range 88.8% to 98.1%, 1,392 appointments83.7%likely range 74.5% to 90.0%, 1,335 appointments
Calls answered by the practice78.7%likely range 69.5% to 85.7%, 2,003 calls67.9%likely range 59.4% to 75.3%, 2,694 calls
More survey questions (not part of the grade)
Getting through on the phone77.3%likely range 72.0% to 81.9%, 96 answers37.5%likely range 27.4% to 48.8%, 84 answers
Reception and admin team93.3%likely range 89.7% to 95.7%, 96 answers74.7%likely range 64.0% to 83.1%, 86 answers
Having a preferred professional49.5%likely range 43.7% to 55.3%, 97 answers22.3%likely range 14.7% to 32.4%, 92 answers
Seeing your preferred professional66.8%likely range 58.7% to 74.1%, 50 answersNot shown: fewer than 30 answers
Knowing the next step92.7%likely range 88.9% to 95.3%, 93 answers73.4%likely range 62.5% to 82.1%, 84 answers
Contacting the practice89.4%likely range 85.2% to 92.5%, 96 answers51.1%likely range 40.3% to 61.8%, 88 answers
Wait for an appointment82.2%likely range 77.2% to 86.4%, 93 answers45.5%likely range 34.2% to 57.3%, 76 answers
Being listened to100.0%likely range 98.6% to 100.0%, 97 answers75.5%likely range 64.8% to 83.8%, 85 answers
Care and concern98.8%likely range 96.7% to 99.6%, 97 answers72.6%likely range 61.7% to 81.3%, 86 answers
Confidence and trust100.0%likely range 98.6% to 100.0%, 96 answers89.0%likely range 80.1% to 94.2%, 86 answers
Involvement in decisions100.0%likely range 98.6% to 100.0%, 94 answers82.4%likely range 71.8% to 89.6%, 78 answers
Needs met96.9%likely range 94.1% to 98.4%, 94 answers83.8%likely range 73.8% to 90.5%, 83 answers
Vaccinations and screening (NHS England QOF, not part of the grade)
Babies at 8 months86.8%likely range 75.2% to 93.5%, 53 patients86.2%likely range 77.8% to 91.7%, 94 patients
Children at 18 months75.0%likely range 61.2% to 85.1%, 48 patients67.7%likely range 57.7% to 76.4%, 93 patients
Children at 5 years74.0%likely range 60.4% to 84.1%, 50 patients65.2%likely range 53.4% to 75.4%, 69 patients
Women aged 25 to 4967.3%likely range 64.3% to 70.3%, 940 patients58.1%likely range 55.6% to 60.6%, 1,488 patients
Women aged 50 to 6476.8%likely range 72.4% to 80.7%, 393 patients65.2%likely range 61.6% to 68.6%, 707 patients
Facts (NHS England, not part of the grade)
Registered patients4,580August 20267,150August 2026
Primary care networkCroydon GP Super Network PCNCroydon GP Super Network PCN
Phone020 37146868020 37640664
Friends and Family Test (its own feedback)96.6% good or very good87 answers, June 20264 answers in June 2026; shares not published below 5
Appointments (one month)2,462 in August 2026Same day 49.9%; face to face 44.3%2,978 in August 2026Same day 36.0%; face to face 40.4%
Antibiotic items per STAR-PU (one year)0.88England 0.74, April 2025 to March 20260.56England 0.74, April 2025 to March 2026
GPs (full-time equivalent)2.4 qualified permanent2.4 including trainees and locums1,908 patients per permanent GP2.8 qualified permanent3.7 including trainees and locums2,529 patients per permanent GP
CQC rating (a separate source)GoodGood

“Clearly higher” appears only when a practice’s likely range lies wholly above every other practice’s here. When the ranges overlap, the survey cannot tell the practices apart and nobody is pointed out. A practice never gets a mark for being lower.

The Practice Grade weighs the survey and access, from NHS appointment and phone data; the other survey questions are from the 2026 GP Patient Survey. The facts are from NHS England, the Care Quality Commission and OHID, are not part of the grade, and are shown as each practice’s own record. NHS England advises against ranking practices on the Friends and Family Test or on appointment figures, and we point nothing out in the facts, vaccination or screening rows.

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How to read it

The Practice Grade is the same figure as on each practice’s page, with its margin of error. Two practices whose margins overlap cannot be told apart, however far apart the two numbers look. That is why a bigger number alone never gets a mark here. How we grade.

Sources

  • 2026 GP Patient Survey: https://www.gp-patient.co.uk/
  • Contains information from NHS England, licenced under the current version of the Open Government Licence
  • Contains information from the Care Quality Commission, licensed under the Open Government Licence. CQC must be acknowledged as the source of the data; CQC is not responsible for our analysis.
  • Contains public sector information licensed under the Open Government Licence v3.0. Antibiotic prescribing: UK Health Security Agency and Office for Health Improvement and Disparities (Fingertips), from NHS Business Services Authority prescribing data.

All sources and licences