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Practice Grade
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Compare GP practices side by side

Pick two to four practices. Each column shows the Practice Grade with its likely range and the number of answers, the other survey questions, and facts from NHS England. We point a practice out as higher only when the survey can show it. Otherwise we say they cannot be told apart.

Comparison

Alma Road Surgery’s Practice Grade is clearly higher than Abbeywell Surgery’s: its likely range lies wholly above.

A page for this pair

MeasureAlma Road SurgerySO51 8ED×Abbeywell SurgerySO51 8EN×
Practice Grade (the 2026 GP Patient Survey and NHS appointment and phone data)
Practice Grade82.2likely range 76.2 to 85.5112 survey answersClearly higher58.0likely range 47.2 to 68.7103 survey answers
Label (against the England average)Clearly above the England averageNo label
Patients who describe the practice as good91.3%likely range 82.9% to 95.8%, 112 answersClearly higher51.1%likely range 35.7% to 66.4%, 103 answers
Access (mean of the two below)60.8%likely range 57.1% to 64.3%73.9%likely range 71.0% to 76.5%Clearly higher
Appointments within two weeks of booking67.0%likely range 61.4% to 72.1%, 4,459 appointments91.6%likely range 88.4% to 94.0%, 5,770 appointmentsClearly higher
Calls answered by the practice54.5%likely range 49.7% to 59.3%, 8,682 calls56.0%likely range 51.2% to 60.8%, 8,482 calls
More survey questions (not part of the grade)
Getting through on the phone65.0%likely range 53.4% to 75.1%, 105 answers25.2%likely range 13.5% to 42.0%, 93 answers
Reception and admin team91.1%likely range 82.4% to 95.7%, 108 answers65.8%likely range 49.3% to 79.3%, 98 answers
Having a preferred professional56.9%likely range 45.6% to 67.4%, 112 answers24.1%likely range 13.2% to 39.9%, 104 answers
Seeing your preferred professional77.9%likely range 63.2% to 87.9%, 62 answersNot shown: fewer than 30 answers
Knowing the next step86.7%likely range 77.0% to 92.7%, 106 answers72.8%likely range 55.7% to 85.0%, 91 answers
Contacting the practice84.3%likely range 74.4% to 90.8%, 111 answers50.2%likely range 34.8% to 65.5%, 103 answers
Wait for an appointment68.8%likely range 57.2% to 78.4%, 104 answers45.4%likely range 29.5% to 62.3%, 89 answers
Being listened to100.0%likely range 95.0% to 100.0%, 109 answers85.3%likely range 70.0% to 93.5%, 97 answers
Care and concern98.8%likely range 93.0% to 99.8%, 110 answers84.9%likely range 69.8% to 93.2%, 99 answers
Confidence and trust100.0%likely range 95.0% to 100.0%, 108 answers90.6%likely range 76.7% to 96.6%, 100 answers
Involvement in decisions98.2%likely range 91.9% to 99.6%, 105 answers94.2%likely range 80.7% to 98.5%, 92 answers
Needs met95.9%likely range 88.8% to 98.6%, 111 answers87.5%likely range 73.0% to 94.7%, 101 answers
Vaccinations and screening (NHS England QOF, not part of the grade)
Babies at 8 months95.1%likely range 90.2% to 97.6%, 143 patients95.1%likely range 89.0% to 97.9%, 102 patients
Children at 18 months93.6%likely range 88.3% to 96.6%, 141 patients87.1%likely range 78.8% to 92.5%, 93 patients
Children at 5 years87.0%likely range 80.6% to 91.5%, 146 patients91.6%likely range 85.9% to 95.1%, 143 patients
Women aged 25 to 4972.4%likely range 70.6% to 74.2%, 2,294 patients73.7%likely range 71.9% to 75.5%, 2,209 patients
Women aged 50 to 6474.6%likely range 72.4% to 76.8%, 1,490 patients75.2%likely range 73.1% to 77.2%, 1,685 patients
Facts (NHS England, not part of the grade)
Registered patients16,068August 202616,821August 2026
Primary care networkRomsey & North Baddesley PCNRomsey & North Baddesley PCN
Phone01794 51342201794 512218
Friends and Family Test (its own feedback)94.7% good or very good544 answers, June 202676.9% good or very good26 answers, June 2026
Appointments (one month)5,310 in August 2026Same day 24.9%; face to face 66.8%9,283 in August 2026Same day 59.7%; face to face 42.3%
Antibiotic items per STAR-PU (one year)0.68England 0.74, April 2025 to March 20260.77England 0.74, April 2025 to March 2026
GPs (full-time equivalent)6.4 qualified permanent8.1 including trainees and locums2,507 patients per permanent GP11.6 qualified permanent16.1 including trainees and locums1,447 patients per permanent GP
CQC rating (a separate source)GoodGood

“Clearly higher” appears only when a practice’s likely range lies wholly above every other practice’s here. When the ranges overlap, the survey cannot tell the practices apart and nobody is pointed out. A practice never gets a mark for being lower.

The Practice Grade weighs the survey and access, from NHS appointment and phone data; the other survey questions are from the 2026 GP Patient Survey. The facts are from NHS England, the Care Quality Commission and OHID, are not part of the grade, and are shown as each practice’s own record. NHS England advises against ranking practices on the Friends and Family Test or on appointment figures, and we point nothing out in the facts, vaccination or screening rows.

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How to read it

The Practice Grade is the same figure as on each practice’s page, with its margin of error. Two practices whose margins overlap cannot be told apart, however far apart the two numbers look. That is why a bigger number alone never gets a mark here. How we grade.

Sources

  • 2026 GP Patient Survey: https://www.gp-patient.co.uk/
  • Contains information from NHS England, licenced under the current version of the Open Government Licence
  • Contains information from the Care Quality Commission, licensed under the Open Government Licence. CQC must be acknowledged as the source of the data; CQC is not responsible for our analysis.
  • Contains public sector information licensed under the Open Government Licence v3.0. Antibiotic prescribing: UK Health Security Agency and Office for Health Improvement and Disparities (Fingertips), from NHS Business Services Authority prescribing data.

All sources and licences