Test Valley · Compare
Alma Road Surgery vs Abbeywell Surgery
Two GP practices in the same primary care network, a short way apart. Side by side, with the margin of error on every figure.
Can the survey tell them apart?
Alma Road Surgery’s Practice Grade is clearly higher than Abbeywell Surgery’s: its likely range lies wholly above.
Side by side
| Measure | Alma Road SurgerySO51 8ED | Abbeywell SurgerySO51 8EN |
|---|---|---|
| Practice Grade (the 2026 GP Patient Survey and NHS appointment and phone data) | ||
| Practice Grade | 82.2likely range 76.2 to 85.5112 survey answersClearly higher | 58.0likely range 47.2 to 68.7103 survey answers |
| Label (against the England average) | Clearly above the England average | No label |
| Patients who describe the practice as good | 91.3%likely range 82.9% to 95.8%, 112 answersClearly higher | 51.1%likely range 35.7% to 66.4%, 103 answers |
| Access (mean of the two below) | 60.8%likely range 57.1% to 64.3% | 73.9%likely range 71.0% to 76.5%Clearly higher |
| Appointments within two weeks of booking | 67.0%likely range 61.4% to 72.1%, 4,459 appointments | 91.6%likely range 88.4% to 94.0%, 5,770 appointmentsClearly higher |
| Calls answered by the practice | 54.5%likely range 49.7% to 59.3%, 8,682 calls | 56.0%likely range 51.2% to 60.8%, 8,482 calls |
| More survey questions (not part of the grade) | ||
| Getting through on the phone | 65.0%likely range 53.4% to 75.1%, 105 answers | 25.2%likely range 13.5% to 42.0%, 93 answers |
| Reception and admin team | 91.1%likely range 82.4% to 95.7%, 108 answers | 65.8%likely range 49.3% to 79.3%, 98 answers |
| Having a preferred professional | 56.9%likely range 45.6% to 67.4%, 112 answers | 24.1%likely range 13.2% to 39.9%, 104 answers |
| Seeing your preferred professional | 77.9%likely range 63.2% to 87.9%, 62 answers | Not shown: fewer than 30 answers |
| Knowing the next step | 86.7%likely range 77.0% to 92.7%, 106 answers | 72.8%likely range 55.7% to 85.0%, 91 answers |
| Contacting the practice | 84.3%likely range 74.4% to 90.8%, 111 answers | 50.2%likely range 34.8% to 65.5%, 103 answers |
| Wait for an appointment | 68.8%likely range 57.2% to 78.4%, 104 answers | 45.4%likely range 29.5% to 62.3%, 89 answers |
| Being listened to | 100.0%likely range 95.0% to 100.0%, 109 answers | 85.3%likely range 70.0% to 93.5%, 97 answers |
| Care and concern | 98.8%likely range 93.0% to 99.8%, 110 answers | 84.9%likely range 69.8% to 93.2%, 99 answers |
| Confidence and trust | 100.0%likely range 95.0% to 100.0%, 108 answers | 90.6%likely range 76.7% to 96.6%, 100 answers |
| Involvement in decisions | 98.2%likely range 91.9% to 99.6%, 105 answers | 94.2%likely range 80.7% to 98.5%, 92 answers |
| Needs met | 95.9%likely range 88.8% to 98.6%, 111 answers | 87.5%likely range 73.0% to 94.7%, 101 answers |
| Vaccinations and screening (NHS England QOF, not part of the grade) | ||
| Babies at 8 months | 95.1%likely range 90.2% to 97.6%, 143 patients | 95.1%likely range 89.0% to 97.9%, 102 patients |
| Children at 18 months | 93.6%likely range 88.3% to 96.6%, 141 patients | 87.1%likely range 78.8% to 92.5%, 93 patients |
| Children at 5 years | 87.0%likely range 80.6% to 91.5%, 146 patients | 91.6%likely range 85.9% to 95.1%, 143 patients |
| Women aged 25 to 49 | 72.4%likely range 70.6% to 74.2%, 2,294 patients | 73.7%likely range 71.9% to 75.5%, 2,209 patients |
| Women aged 50 to 64 | 74.6%likely range 72.4% to 76.8%, 1,490 patients | 75.2%likely range 73.1% to 77.2%, 1,685 patients |
| Facts (NHS England, not part of the grade) | ||
| Registered patients | 16,068August 2026 | 16,821August 2026 |
| Primary care network | Romsey & North Baddesley PCN | Romsey & North Baddesley PCN |
| Phone | 01794 513422 | 01794 512218 |
| Friends and Family Test (its own feedback) | 94.7% good or very good544 answers, June 2026 | 76.9% good or very good26 answers, June 2026 |
| Appointments (one month) | 5,310 in August 2026Same day 24.9%; face to face 66.8% | 9,283 in August 2026Same day 59.7%; face to face 42.3% |
| Antibiotic items per STAR-PU (one year) | 0.68England 0.74, April 2025 to March 2026 | 0.77England 0.74, April 2025 to March 2026 |
| GPs (full-time equivalent) | 6.4 qualified permanent8.1 including trainees and locums2,507 patients per permanent GP | 11.6 qualified permanent16.1 including trainees and locums1,447 patients per permanent GP |
| CQC rating (a separate source) | Good | Good |
“Clearly higher” appears only when a practice’s likely range lies wholly above every other practice’s here. When the ranges overlap, the survey cannot tell the practices apart and nobody is pointed out. A practice never gets a mark for being lower.
The Practice Grade weighs the survey and access, from NHS appointment and phone data; the other survey questions are from the 2026 GP Patient Survey. The facts are from NHS England, the Care Quality Commission and OHID, are not part of the grade, and are shown as each practice’s own record. NHS England advises against ranking practices on the Friends and Family Test or on appointment figures, and we point nothing out in the facts, vaccination or screening rows.
The full pages
Sources
- 2026 GP Patient Survey: https://www.gp-patient.co.uk/
- Contains information from NHS England, licenced under the current version of the Open Government Licence
- Contains information from the Care Quality Commission, licensed under the Open Government Licence. CQC must be acknowledged as the source of the data; CQC is not responsible for our analysis.
- Contains public sector information licensed under the Open Government Licence v3.0. Antibiotic prescribing: UK Health Security Agency and Office for Health Improvement and Disparities (Fingertips), from NHS Business Services Authority prescribing data.