Ealing · Compare
Yeading Medical Centre vs West End Surgery
Two GP practices in the same primary care network, a short way apart. Side by side, with the margin of error on every figure.
Can the survey tell them apart?
Yeading Medical Centre and West End Surgery cannot be told apart on the Practice Grade. The likely ranges overlap, so the data does not show that one is ahead of the other, whatever the two numbers are.
Side by side
| Measure | Yeading Medical CentreUB5 6LD | West End SurgeryUB5 6QN |
|---|---|---|
| Practice Grade (the 2026 GP Patient Survey and NHS appointment and phone data) | ||
| Practice Grade | 84.2likely range 78.1 to 88.895 survey answers | 89.2likely range 82.5 to 92.680 survey answers |
| Label (against the England average) | Cannot be told apart from the England average | Clearly above the England average |
| Patients who describe the practice as good | 80.8%likely range 72.2% to 87.2%, 95 answers | 91.3%likely range 81.9% to 96.0%, 80 answers |
| Access (mean of the two below) | 92.1%likely range 88.9% to 94.4%Clearly higher | 84.2%likely range 80.4% to 87.3% |
| Appointments within two weeks of booking | 99.9%likely range 97.0% to 100.0%, 2,086 appointmentsClearly higher | 90.0%likely range 85.3% to 93.3%, 3,372 appointments |
| Calls answered by the practice | 84.3%likely range 78.4% to 88.9%, 3,828 calls | 78.4%likely range 72.2% to 83.6%, 4,122 calls |
| More survey questions (not part of the grade) | ||
| Getting through on the phone | 83.8%likely range 75.4% to 89.7%, 92 answers | 77.6%likely range 65.9% to 86.1%, 78 answers |
| Reception and admin team | 88.3%likely range 80.7% to 93.2%, 93 answers | 92.5%likely range 83.4% to 96.8%, 79 answers |
| Having a preferred professional | 43.0%likely range 33.9% to 52.6%, 94 answers | 30.5%likely range 20.6% to 42.6%, 79 answers |
| Seeing your preferred professional | 44.8%likely range 30.8% to 59.8%, 39 answers | Not shown: fewer than 30 answers |
| Knowing the next step | 87.9%likely range 79.7% to 93.1%, 85 answers | 76.6%likely range 64.6% to 85.4%, 76 answers |
| Contacting the practice | 86.3%likely range 78.2% to 91.8%, 90 answers | 84.6%likely range 73.8% to 91.5%, 78 answers |
| Wait for an appointment | 71.5%likely range 61.5% to 79.8%, 83 answers | 69.6%likely range 56.8% to 79.9%, 72 answers |
| Being listened to | 87.6%likely range 79.7% to 92.8%, 90 answers | 89.1%likely range 79.2% to 94.7%, 79 answers |
| Care and concern | 91.1%likely range 83.8% to 95.3%, 90 answers | 90.9%likely range 81.5% to 95.8%, 80 answers |
| Confidence and trust | 94.5%likely range 88.2% to 97.6%, 91 answers | 91.5%likely range 81.9% to 96.3%, 76 answers |
| Involvement in decisions | 89.3%likely range 81.6% to 94.0%, 88 answers | 92.8%likely range 83.2% to 97.1%, 72 answers |
| Needs met | 92.9%likely range 86.2% to 96.5%, 91 answers | 96.8%likely range 88.9% to 99.2%, 75 answers |
| Vaccinations and screening (NHS England QOF, not part of the grade) | ||
| Babies at 8 months | 88.9%likely range 80.2% to 94.0%, 81 patients | 84.8%likely range 75.3% to 91.1%, 79 patients |
| Children at 18 months | 80.0%likely range 69.2% to 87.7%, 70 patients | 76.6%likely range 67.1% to 84.0%, 94 patients |
| Children at 5 years | 63.5%likely range 52.9% to 73.0%, 85 patients | 62.5%likely range 50.3% to 73.3%, 64 patients |
| Women aged 25 to 49 | 68.6%likely range 66.0% to 71.1%, 1,288 patients | 62.6%likely range 60.1% to 65.0%, 1,486 patients |
| Women aged 50 to 64 | 83.0%likely range 79.8% to 85.8%, 583 patients | 80.3%likely range 76.9% to 83.4%, 580 patients |
| Facts (NHS England, not part of the grade) | ||
| Registered patients | 6,871August 2026 | 7,565August 2026 |
| Primary care network | Northolt PCN | Northolt PCN |
| Phone | 020 88453434 | 020 88456363 |
| Friends and Family Test (its own feedback) | 97.4% good or very good116 answers, June 2026 | 93.9% good or very good181 answers, June 2026 |
| Appointments (one month) | 3,851 in August 2026Same day 54.7%; face to face 74.9% | 3,618 in August 2026Same day 53.2%; face to face 99.8% |
| Antibiotic items per STAR-PU (one year) | 0.89England 0.74, April 2025 to March 2026 | 0.86England 0.74, April 2025 to March 2026 |
| GPs (full-time equivalent) | 2.2 qualified permanent2.2 including trainees and locums3,067 patients per permanent GP | 2.4 qualified permanent3.2 including trainees and locums3,213 patients per permanent GP |
| CQC rating (a separate source) | Good | Good |
“Clearly higher” appears only when a practice’s likely range lies wholly above every other practice’s here. When the ranges overlap, the survey cannot tell the practices apart and nobody is pointed out. A practice never gets a mark for being lower.
The Practice Grade weighs the survey and access, from NHS appointment and phone data; the other survey questions are from the 2026 GP Patient Survey. The facts are from NHS England, the Care Quality Commission and OHID, are not part of the grade, and are shown as each practice’s own record. NHS England advises against ranking practices on the Friends and Family Test or on appointment figures, and we point nothing out in the facts, vaccination or screening rows.
The full pages
Sources
- 2026 GP Patient Survey: https://www.gp-patient.co.uk/
- Contains information from NHS England, licenced under the current version of the Open Government Licence
- Contains information from the Care Quality Commission, licensed under the Open Government Licence. CQC must be acknowledged as the source of the data; CQC is not responsible for our analysis.
- Contains public sector information licensed under the Open Government Licence v3.0. Antibiotic prescribing: UK Health Security Agency and Office for Health Improvement and Disparities (Fingertips), from NHS Business Services Authority prescribing data.