Enfield · Compare
Winchmore Hill Practice vs The Town Surgery Ltd
Two GP practices in the same primary care network, a short way apart. Side by side, with the margin of error on every figure.
Can the survey tell them apart?
Winchmore Hill Practice and The Town Surgery Ltd cannot be told apart on the Practice Grade. The likely ranges overlap, so the data does not show that one is ahead of the other, whatever the two numbers are.
Side by side
| Measure | Winchmore Hill PracticeN21 2SA | The Town Surgery LtdEN2 6TJ |
|---|---|---|
| Practice Grade (the 2026 GP Patient Survey and NHS appointment and phone data) | ||
| Practice Grade | 86.6likely range 73.3 to 92.6123 survey answers | 79.3likely range 75.5 to 82.4105 survey answers |
| Label (against the England average) | Patients: cannot be told apart from the England average | Patients: clearly above the England average |
| Patients who describe the practice as good | 86.9%likely range 67.9% to 95.4%, 123 answers | 81.4%likely range 77.2% to 85.0%, 105 answers |
| Access (mean of the two below) | 85.8%likely range 83.2% to 87.9%Clearly higher | 74.2%likely range 66.2% to 80.3% |
| Appointments within two weeks of booking | 92.3%likely range 89.1% to 94.7%, 5,529 appointmentsClearly higher | 81.4%likely range 70.4% to 88.9%, 1,020 appointments |
| Calls answered by the practice | 79.2%likely range 75.2% to 82.7%, 9,313 calls | 66.9%likely range 55.5% to 76.6%, 1,527 calls |
| More survey questions (not part of the grade) | ||
| Getting through on the phone | 61.2%likely range 40.5% to 78.5%, 114 answers | 82.4%likely range 78.2% to 86.0%, 100 answers |
| Reception and admin team | 88.1%likely range 69.0% to 96.1%, 119 answers | 92.4%likely range 89.2% to 94.6%, 104 answers |
| Having a preferred professional | 24.7%likely range 11.6% to 44.9%, 123 answers | 43.8%likely range 38.9% to 48.9%, 103 answers |
| Seeing your preferred professional | 38.2%likely range 13.2% to 71.5%, 39 answers | 57.3%likely range 49.3% to 64.9%, 43 answers |
| Knowing the next step | 85.6%likely range 65.8% to 94.8%, 117 answers | 93.5%likely range 90.5% to 95.6%, 99 answers |
| Contacting the practice | 76.6%likely range 56.3% to 89.3%, 121 answers | 84.6%likely range 80.6% to 87.9%, 101 answers |
| Wait for an appointment | 75.0%likely range 53.9% to 88.5%, 113 answers | 67.0%likely range 61.8% to 71.8%, 94 answers |
| Being listened to | 87.6%likely range 68.5% to 95.8%, 120 answers | 89.1%likely range 85.5% to 91.9%, 100 answers |
| Care and concern | 87.7%likely range 68.6% to 95.9%, 120 answers | 89.1%likely range 85.5% to 91.9%, 101 answers |
| Confidence and trust | 95.1%likely range 77.9% to 99.1%, 118 answers | 94.4%likely range 91.5% to 96.3%, 99 answers |
| Involvement in decisions | 90.3%likely range 71.3% to 97.2%, 115 answers | 97.7%likely range 95.6% to 98.9%, 98 answers |
| Needs met | 91.7%likely range 73.6% to 97.8%, 121 answers | 89.7%likely range 86.1% to 92.5%, 98 answers |
| Vaccinations and screening (NHS England QOF, not part of the grade) | ||
| Babies at 8 months | 92.3%likely range 86.8% to 95.7%, 143 patients | 83.3%likely range 66.4% to 92.7%, 30 patients |
| Children at 18 months | 73.9%likely range 65.9% to 80.6%, 134 patients | 80.5%likely range 66.0% to 89.8%, 41 patients |
| Children at 5 years | 74.8%likely range 67.6% to 80.9%, 159 patients | 53.8%likely range 40.5% to 66.7%, 52 patients |
| Women aged 25 to 49 | 69.9%likely range 68.3% to 71.5%, 3,275 patients | 69.9%likely range 66.7% to 72.9%, 820 patients |
| Women aged 50 to 64 | 79.1%likely range 77.3% to 80.7%, 2,115 patients | 82.4%likely range 78.1% to 86.0%, 358 patients |
| Facts (NHS England, not part of the grade) | ||
| Registered patients | 20,294August 2026 | 3,994August 2026 |
| Primary care network | West Enfield Collaborative PCN | West Enfield Collaborative PCN |
| Phone | 020 83505000 | 020 30921662 |
| Friends and Family Test (its own feedback) | 100.0% good or very good26 answers, June 2026 | No results for June 2026 |
| Appointments (one month) | 6,403 in August 2026Same day 58.5%; face to face 93.0% | 1,331 in August 2026Same day 50.0%; face to face 92.8% |
| Antibiotic items per STAR-PU (one year) | 0.63England 0.74, April 2025 to March 2026 | 0.57England 0.74, April 2025 to March 2026 |
| GPs (full-time equivalent) | 7.8 qualified permanent12.9 including trainees and locums2,597 patients per permanent GP | 1.7 qualified permanent1.7 including trainees and locums2,340 patients per permanent GP |
| CQC rating (a separate source) | Good | Good |
“Clearly higher” appears only when a practice’s likely range lies wholly above every other practice’s here. When the ranges overlap, the survey cannot tell the practices apart and nobody is pointed out. A practice never gets a mark for being lower.
The Practice Grade weighs the survey and access, from NHS appointment and phone data; the other survey questions are from the 2026 GP Patient Survey. The facts are from NHS England, the Care Quality Commission and OHID, are not part of the grade, and are shown as each practice’s own record. NHS England advises against ranking practices on the Friends and Family Test or on appointment figures, and we point nothing out in the facts, vaccination or screening rows.
The full pages
Sources
- 2026 GP Patient Survey: https://www.gp-patient.co.uk/
- Contains information from NHS England, licenced under the current version of the Open Government Licence
- Contains information from the Care Quality Commission, licensed under the Open Government Licence. CQC must be acknowledged as the source of the data; CQC is not responsible for our analysis.
- Contains public sector information licensed under the Open Government Licence v3.0. Antibiotic prescribing: UK Health Security Agency and Office for Health Improvement and Disparities (Fingertips), from NHS Business Services Authority prescribing data.