North West Leicestershire · Compare
Whitwick Road Surgery vs Long Lane Surgery
Two GP practices in the same primary care network, a short way apart. Side by side, with the margin of error on every figure.
Can the survey tell them apart?
Whitwick Road Surgery and Long Lane Surgery cannot be told apart on the Practice Grade. The likely ranges overlap, so the data does not show that one is ahead of the other, whatever the two numbers are.
Add a third practiceAll practices in North West Leicestershire
Side by side
| Measure | Whitwick Road SurgeryLE67 3FA | Long Lane SurgeryLE67 4DR |
|---|---|---|
| Practice Grade (the 2026 GP Patient Survey and NHS appointment and phone data) | ||
| Practice Grade | 72.2likely range 65.7 to 77.6108 survey answers | 68.4likely range 55.7 to 78.894 survey answers |
| Label (against the England average) | Patients: cannot be told apart from the England average | Patients: cannot be told apart from the England average |
| Patients who describe the practice as good | 71.2%likely range 62.2% to 78.8%, 108 answers | 64.0%likely range 46.0% to 78.8%, 94 answers |
| Access (mean of the two below) | 74.3%likely range 69.1% to 78.5% | 78.6%likely range 73.8% to 82.0% |
| Appointments within two weeks of booking | 76.9%likely range 68.1% to 83.8%, 1,656 appointments | 90.9%likely range 82.7% to 95.5%, 1,247 appointments |
| Calls answered by the practice | 71.5%likely range 66.0% to 76.5%, 5,859 calls | 66.3%likely range 61.1% to 71.1%, 7,057 calls |
| More survey questions (not part of the grade) | ||
| Getting through on the phone | 37.7%likely range 29.1% to 47.2%, 104 answers | 41.8%likely range 25.6% to 60.0%, 90 answers |
| Reception and admin team | 77.5%likely range 68.8% to 84.3%, 106 answers | 75.4%likely range 57.4% to 87.5%, 93 answers |
| Having a preferred professional | 38.0%likely range 29.5% to 47.3%, 107 answers | 27.6%likely range 14.8% to 45.5%, 95 answers |
| Seeing your preferred professional | 26.3%likely range 14.9% to 42.1%, 38 answers | Not shown: fewer than 30 answers |
| Knowing the next step | 69.7%likely range 60.1% to 77.8%, 98 answers | 66.4%likely range 48.2% to 80.8%, 93 answers |
| Contacting the practice | 54.3%likely range 44.9% to 63.3%, 106 answers | 44.3%likely range 28.0% to 61.9%, 94 answers |
| Wait for an appointment | 57.2%likely range 47.5% to 66.4%, 99 answers | 48.8%likely range 30.8% to 67.2%, 81 answers |
| Being listened to | 81.8%likely range 73.3% to 88.0%, 102 answers | 80.9%likely range 63.1% to 91.3%, 91 answers |
| Care and concern | 80.8%likely range 72.3% to 87.2%, 103 answers | 84.2%likely range 66.9% to 93.4%, 91 answers |
| Confidence and trust | 90.8%likely range 83.6% to 95.0%, 100 answers | 90.9%likely range 74.9% to 97.1%, 91 answers |
| Involvement in decisions | 93.8%likely range 87.2% to 97.1%, 97 answers | 94.7%likely range 79.1% to 98.8%, 84 answers |
| Needs met | 86.4%likely range 78.4% to 91.7%, 99 answers | 91.5%likely range 75.5% to 97.4%, 90 answers |
| Vaccinations and screening (NHS England QOF, not part of the grade) | ||
| Babies at 8 months | 75.3%likely range 65.4% to 83.1%, 89 patients | 90.3%likely range 83.0% to 94.6%, 103 patients |
| Children at 18 months | 80.9%likely range 72.6% to 87.2%, 110 patients | 92.6%likely range 86.1% to 96.2%, 108 patients |
| Children at 5 years | 67.2%likely range 58.7% to 74.6%, 131 patients | 90.5%likely range 84.1% to 94.5%, 126 patients |
| Women aged 25 to 49 | 74.8%likely range 72.6% to 76.8%, 1,613 patients | 69.5%likely range 67.5% to 71.4%, 2,150 patients |
| Women aged 50 to 64 | 76.5%likely range 73.3% to 79.5%, 715 patients | 78.4%likely range 76.1% to 80.6%, 1,284 patients |
| Facts (NHS England, not part of the grade) | ||
| Registered patients | 8,834August 2026 | 13,815August 2026 |
| Primary care network | North West Leicestershire PCN | North West Leicestershire PCN |
| Phone | 01530 836507 | 01530 445945 |
| Friends and Family Test (its own feedback) | 90.9% good or very good397 answers, June 2026 | 89.0% good or very good154 answers, June 2026 |
| Appointments (one month) | 3,986 in August 2026Same day 38.2%; face to face 68.8% | 5,376 in August 2026Same day 35.6%; face to face 53.2% |
| Antibiotic items per STAR-PU (one year) | 0.86England 0.74, April 2025 to March 2026 | 0.68England 0.74, April 2025 to March 2026 |
| GPs (full-time equivalent) | 3.1 qualified permanent4.2 including trainees and locums2,831 patients per permanent GP | 5.6 qualified permanent5.6 including trainees and locums2,449 patients per permanent GP |
| CQC rating (a separate source) | Good | Good |
“Clearly higher” appears only when a practice’s likely range lies wholly above every other practice’s here. When the ranges overlap, the survey cannot tell the practices apart and nobody is pointed out. A practice never gets a mark for being lower.
The Practice Grade weighs the survey and access, from NHS appointment and phone data; the other survey questions are from the 2026 GP Patient Survey. The facts are from NHS England, the Care Quality Commission and OHID, are not part of the grade, and are shown as each practice’s own record. NHS England advises against ranking practices on the Friends and Family Test or on appointment figures, and we point nothing out in the facts, vaccination or screening rows.
The full pages
Sources
- 2026 GP Patient Survey: https://www.gp-patient.co.uk/
- Contains information from NHS England, licenced under the current version of the Open Government Licence
- Contains information from the Care Quality Commission, licensed under the Open Government Licence. CQC must be acknowledged as the source of the data; CQC is not responsible for our analysis.
- Contains public sector information licensed under the Open Government Licence v3.0. Antibiotic prescribing: UK Health Security Agency and Office for Health Improvement and Disparities (Fingertips), from NHS Business Services Authority prescribing data.