Ealing · Compare
Westseven GP vs Hanwell Health Centre (Naish)
Two GP practices in the same primary care network, a short way apart. Side by side, with the margin of error on every figure.
Can the survey tell them apart?
Westseven GP and Hanwell Health Centre (Naish) cannot be told apart on the Practice Grade. The likely ranges overlap, so the data does not show that one is ahead of the other, whatever the two numbers are.
Side by side
| Measure | Westseven GPW7 1DR | Hanwell Health Centre (Naish)W7 1DR |
|---|---|---|
| Practice Grade (the 2026 GP Patient Survey and NHS appointment and phone data) | ||
| Practice Grade | 79.2likely range 73.7 to 83.392 survey answers | 79.5likely range 74.3 to 83.6106 survey answers |
| Label (against the England average) | Clearly above the England average | Cannot be told apart from the England average |
| Patients who describe the practice as good | 84.1%likely range 77.0% to 89.3%, 92 answers | 77.5%likely range 70.6% to 83.2%, 106 answers |
| Access (mean of the two below) | 67.5%likely range 59.8% to 74.3% | 83.9%likely range 78.1% to 88.0%Clearly higher |
| Appointments within two weeks of booking | 58.5%likely range 45.4% to 70.5%, 851 appointments | 85.4%likely range 76.0% to 91.5%, 1,217 appointmentsClearly higher |
| Calls answered by the practice | 76.3%likely range 68.2% to 82.8%, 2,682 calls | 82.4%likely range 75.4% to 87.7%, 3,034 calls |
| More survey questions (not part of the grade) | ||
| Getting through on the phone | 65.6%likely range 57.0% to 73.2%, 88 answers | 83.2%likely range 76.6% to 88.2%, 100 answers |
| Reception and admin team | 86.9%likely range 80.0% to 91.7%, 88 answers | 90.1%likely range 84.6% to 93.8%, 103 answers |
| Having a preferred professional | 36.3%likely range 28.7% to 44.7%, 92 answers | 36.8%likely range 29.8% to 44.4%, 104 answers |
| Seeing your preferred professional | 38.6%likely range 27.1% to 51.6%, 40 answers | 42.9%likely range 30.5% to 56.3%, 35 answers |
| Knowing the next step | 87.2%likely range 80.2% to 92.0%, 83 answers | 88.8%likely range 83.0% to 92.8%, 102 answers |
| Contacting the practice | 72.1%likely range 64.0% to 78.9%, 92 answers | 80.3%likely range 73.5% to 85.6%, 104 answers |
| Wait for an appointment | 71.0%likely range 62.3% to 78.4%, 81 answers | 69.8%likely range 61.9% to 76.8%, 91 answers |
| Being listened to | 89.1%likely range 82.6% to 93.4%, 88 answers | 88.8%likely range 82.8% to 92.8%, 99 answers |
| Care and concern | 95.7%likely range 90.7% to 98.0%, 89 answers | 81.7%likely range 75.0% to 87.0%, 100 answers |
| Confidence and trust | 94.5%likely range 89.1% to 97.3%, 88 answers | 94.4%likely range 89.5% to 97.0%, 98 answers |
| Involvement in decisions | 93.8%likely range 88.1% to 96.9%, 84 answers | 91.6%likely range 86.0% to 95.1%, 93 answers |
| Needs met | 97.0%likely range 92.5% to 98.8%, 89 answers | 88.8%likely range 82.9% to 92.8%, 99 answers |
| Vaccinations and screening (NHS England QOF, not part of the grade) | ||
| Babies at 8 months | 95.4%likely range 87.3% to 98.4%, 65 patients | 71.4%likely range 58.5% to 81.6%, 56 patients |
| Children at 18 months | 86.2%likely range 75.7% to 92.5%, 65 patients | 69.8%likely range 57.6% to 79.8%, 63 patients |
| Children at 5 years | 50.0%likely range 37.3% to 62.7%, 56 patients | 62.5%likely range 49.4% to 74.0%, 56 patients |
| Women aged 25 to 49 | 63.0%likely range 60.4% to 65.6%, 1,311 patients | 65.4%likely range 62.5% to 68.1%, 1,115 patients |
| Women aged 50 to 64 | 72.2%likely range 68.0% to 76.0%, 478 patients | 76.3%likely range 72.6% to 79.7%, 562 patients |
| Facts (NHS England, not part of the grade) | ||
| Registered patients | 5,748August 2026 | 5,934August 2026 |
| Primary care network | Greenwell PCN | Greenwell PCN |
| Phone | 020 85797337 | 020 85675738 |
| Friends and Family Test (its own feedback) | 95.8% good or very good95 answers, June 2026 | 4 answers in June 2026; shares not published below 5 |
| Appointments (one month) | 1,808 in August 2026Same day 38.4%; face to face 88.4% | 1,911 in August 2026Same day 51.4%; face to face 84.8% |
| Antibiotic items per STAR-PU (one year) | 0.59England 0.74, April 2025 to March 2026 | 0.67England 0.74, April 2025 to March 2026 |
| GPs (full-time equivalent) | 1.6 qualified permanent1.6 including trainees and locums3,716 patients per permanent GP | 1.5 qualified permanent1.5 including trainees and locums3,904 patients per permanent GP |
| CQC rating (a separate source) | Good | Good |
“Clearly higher” appears only when a practice’s likely range lies wholly above every other practice’s here. When the ranges overlap, the survey cannot tell the practices apart and nobody is pointed out. A practice never gets a mark for being lower.
The Practice Grade weighs the survey and access, from NHS appointment and phone data; the other survey questions are from the 2026 GP Patient Survey. The facts are from NHS England, the Care Quality Commission and OHID, are not part of the grade, and are shown as each practice’s own record. NHS England advises against ranking practices on the Friends and Family Test or on appointment figures, and we point nothing out in the facts, vaccination or screening rows.
The full pages
Sources
- 2026 GP Patient Survey: https://www.gp-patient.co.uk/
- Contains information from NHS England, licenced under the current version of the Open Government Licence
- Contains information from the Care Quality Commission, licensed under the Open Government Licence. CQC must be acknowledged as the source of the data; CQC is not responsible for our analysis.
- Contains public sector information licensed under the Open Government Licence v3.0. Antibiotic prescribing: UK Health Security Agency and Office for Health Improvement and Disparities (Fingertips), from NHS Business Services Authority prescribing data.