Sandwell · Compare
Warley Medical Centre vs Church View Surgery
Two GP practices in the same primary care network, a short way apart. Side by side, with the margin of error on every figure.
Can the survey tell them apart?
Warley Medical Centre and Church View Surgery cannot be told apart on the Practice Grade. The likely ranges overlap, so the data does not show that one is ahead of the other, whatever the two numbers are.
Side by side
| Measure | Warley Medical CentreB68 0RT | Church View SurgeryB64 6JE |
|---|---|---|
| Practice Grade (the 2026 GP Patient Survey and NHS appointment and phone data) | ||
| Practice Grade | 79.9likely range 70.0 to 86.1112 survey answers | 83.6likely range 77.6 to 87.999 survey answers |
| Label (against the England average) | Patients: cannot be told apart from the England average | Patients: cannot be told apart from the England average |
| Patients who describe the practice as good | 82.1%likely range 68.1% to 90.8%, 112 answers | 85.1%likely range 76.7% to 90.9%, 99 answers |
| Access (mean of the two below) | 74.5%likely range 70.3% to 78.2% | 80.1%likely range 75.0% to 84.1% |
| Appointments within two weeks of booking | 86.9%likely range 82.3% to 90.5%, 3,913 appointmentsClearly higher | 74.5%likely range 67.2% to 80.6%, 2,428 appointments |
| Calls answered by the practice | 61.9%likely range 54.9% to 68.5%, 3,981 calls | 85.6%likely range 78.4% to 90.7%, 2,647 callsClearly higher |
| More survey questions (not part of the grade) | ||
| Getting through on the phone | 52.4%likely range 37.4% to 66.9%, 106 answers | 61.8%likely range 51.3% to 71.2%, 90 answers |
| Reception and admin team | 91.8%likely range 79.6% to 97.0%, 110 answers | 89.6%likely range 81.9% to 94.3%, 98 answers |
| Having a preferred professional | 27.6%likely range 16.5% to 42.6%, 111 answers | 42.9%likely range 33.4% to 53.0%, 97 answers |
| Seeing your preferred professional | 46.5%likely range 22.4% to 72.4%, 32 answers | 52.4%likely range 35.9% to 68.4%, 35 answers |
| Knowing the next step | 88.7%likely range 75.2% to 95.3%, 104 answers | 81.3%likely range 72.1% to 88.0%, 93 answers |
| Contacting the practice | 81.6%likely range 67.2% to 90.5%, 108 answers | 75.8%likely range 66.2% to 83.3%, 96 answers |
| Wait for an appointment | 88.1%likely range 73.8% to 95.1%, 96 answers | 48.9%likely range 38.0% to 60.0%, 78 answers |
| Being listened to | 89.7%likely range 76.8% to 95.8%, 108 answers | 88.5%likely range 80.3% to 93.6%, 92 answers |
| Care and concern | 91.8%likely range 79.4% to 97.0%, 107 answers | 86.7%likely range 78.0% to 92.2%, 91 answers |
| Confidence and trust | 95.2%likely range 83.8% to 98.7%, 105 answers | 93.5%likely range 86.3% to 97.0%, 90 answers |
| Involvement in decisions | 93.4%likely range 81.1% to 97.9%, 103 answers | 92.2%likely range 84.3% to 96.3%, 83 answers |
| Needs met | 94.1%likely range 82.4% to 98.2%, 107 answers | 89.2%likely range 80.9% to 94.1%, 90 answers |
| Vaccinations and screening (NHS England QOF, not part of the grade) | ||
| Babies at 8 months | 85.1%likely range 76.9% to 90.8%, 101 patients | 92.9%likely range 81.0% to 97.5%, 42 patients |
| Children at 18 months | 79.8%likely range 70.8% to 86.5%, 99 patients | 94.2%likely range 86.0% to 97.7%, 69 patients |
| Children at 5 years | 71.3%likely range 63.0% to 78.4%, 129 patients | 89.6%likely range 77.8% to 95.5%, 48 patients |
| Women aged 25 to 49 | 72.5%likely range 70.4% to 74.5%, 1,819 patients | 71.7%likely range 68.7% to 74.5%, 933 patients |
| Women aged 50 to 64 | 77.2%likely range 74.5% to 79.6%, 1,055 patients | 75.6%likely range 71.8% to 79.0%, 557 patients |
| Facts (NHS England, not part of the grade) | ||
| Registered patients | 11,670August 2026 | 6,066August 2026 |
| Primary care network | Swb Newcomen PCN | Swb Newcomen PCN |
| Phone | 0121 4218400 | 01384 566929 |
| Friends and Family Test (its own feedback) | 91.5% good or very good118 answers, June 2026 | 92.3% good or very good208 answers, June 2026 |
| Appointments (one month) | 4,868 in August 2026Same day 58.2%; face to face 53.1% | 2,711 in August 2026Same day 36.3%; face to face 63.5% |
| Antibiotic items per STAR-PU (one year) | 0.97England 0.74, April 2025 to March 2026 | 0.90England 0.74, April 2025 to March 2026 |
| GPs (full-time equivalent) | 6.6 qualified permanent19.8 including trainees and locums1,768 patients per permanent GP | 4.8 qualified permanent4.8 including trainees and locums1,271 patients per permanent GP |
| CQC rating (a separate source) | Good | Good |
“Clearly higher” appears only when a practice’s likely range lies wholly above every other practice’s here. When the ranges overlap, the survey cannot tell the practices apart and nobody is pointed out. A practice never gets a mark for being lower.
The Practice Grade weighs the survey and access, from NHS appointment and phone data; the other survey questions are from the 2026 GP Patient Survey. The facts are from NHS England, the Care Quality Commission and OHID, are not part of the grade, and are shown as each practice’s own record. NHS England advises against ranking practices on the Friends and Family Test or on appointment figures, and we point nothing out in the facts, vaccination or screening rows.
The full pages
Sources
- 2026 GP Patient Survey: https://www.gp-patient.co.uk/
- Contains information from NHS England, licenced under the current version of the Open Government Licence
- Contains information from the Care Quality Commission, licensed under the Open Government Licence. CQC must be acknowledged as the source of the data; CQC is not responsible for our analysis.
- Contains public sector information licensed under the Open Government Licence v3.0. Antibiotic prescribing: UK Health Security Agency and Office for Health Improvement and Disparities (Fingertips), from NHS Business Services Authority prescribing data.