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The Rise Group Practice vs Hanley Primary Care Centre

Two GP practices in the same primary care network, a short way apart. Side by side, with the margin of error on every figure.

Can the survey tell them apart?

The Rise Group Practice and Hanley Primary Care Centre cannot be told apart on the Practice Grade. The likely ranges overlap, so the data does not show that one is ahead of the other, whatever the two numbers are.

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Side by side

MeasureThe Rise Group PracticeN19 3YUHanley Primary Care CentreN4 3DU
Practice Grade (the 2026 GP Patient Survey and NHS appointment and phone data)
Practice Grade80.8likely range 75.8 to 84.691 survey answers81.4likely range 76.1 to 85.7122 survey answers
Label (against the England average)Patients: cannot be told apart from the England averagePatients: cannot be told apart from the England average
Patients who describe the practice as good83.2%likely range 76.5% to 88.2%, 91 answers78.7%likely range 71.3% to 84.7%, 122 answers
Access (mean of the two below)75.1%likely range 69.4% to 79.8%87.6%likely range 83.2% to 89.4%Clearly higher
Appointments within two weeks of booking87.4%likely range 79.9% to 92.4%, 1,673 appointments97.1%likely range 92.7% to 98.9%, 2,071 appointmentsClearly higher
Calls answered by the practice62.7%likely range 54.1% to 70.6%, 2,671 callsNot in the grade: no phone data
More survey questions (not part of the grade)
Getting through on the phone77.0%likely range 69.7% to 82.9%, 89 answers54.1%likely range 45.7% to 62.3%, 116 answers
Reception and admin team86.5%likely range 80.2% to 90.9%, 91 answers86.8%likely range 80.1% to 91.5%, 117 answers
Having a preferred professional69.3%likely range 61.6% to 76.0%, 90 answers19.7%likely range 13.9% to 27.0%, 120 answers
Seeing your preferred professional76.4%likely range 67.4% to 83.6%, 61 answersNot shown: fewer than 30 answers
Knowing the next step89.7%likely range 83.8% to 93.6%, 87 answers82.7%likely range 75.5% to 88.1%, 117 answers
Contacting the practice82.2%likely range 75.4% to 87.4%, 90 answers77.8%likely range 70.1% to 83.9%, 118 answers
Wait for an appointment57.5%likely range 49.1% to 65.5%, 80 answers84.0%likely range 76.4% to 89.5%, 104 answers
Being listened to83.3%likely range 76.5% to 88.5%, 87 answers91.0%likely range 85.0% to 94.7%, 118 answers
Care and concern80.9%likely range 73.9% to 86.4%, 88 answers89.5%likely range 83.2% to 93.6%, 118 answers
Confidence and trust93.2%likely range 88.0% to 96.2%, 87 answers94.0%likely range 88.7% to 96.9%, 117 answers
Involvement in decisions90.2%likely range 84.2% to 94.1%, 83 answers92.9%likely range 87.2% to 96.2%, 113 answers
Needs met89.2%likely range 83.1% to 93.3%, 85 answers93.5%likely range 88.0% to 96.5%, 116 answers
Vaccinations and screening (NHS England QOF, not part of the grade)
Babies at 8 months86.1%likely range 71.3% to 93.9%, 36 patients85.1%likely range 74.7% to 91.7%, 67 patients
Children at 18 months68.9%likely range 54.3% to 80.5%, 45 patients65.2%likely range 53.4% to 75.4%, 69 patients
Children at 5 years52.0%likely range 38.5% to 65.2%, 50 patients65.6%likely range 55.7% to 74.4%, 96 patients
Women aged 25 to 4957.4%likely range 54.1% to 60.7%, 869 patients60.1%likely range 58.1% to 62.1%, 2,361 patients
Women aged 50 to 6473.2%likely range 69.2% to 76.8%, 507 patients70.7%likely range 66.6% to 74.6%, 499 patients
Facts (NHS England, not part of the grade)
Registered patients4,606August 20267,933August 2026
Primary care networkNorth 2 Islington PCNNorth 2 Islington PCN
Phone020 75302484020 38745676
Friends and Family Test (its own feedback)No results for June 202697.0% good or very good101 answers, June 2026
Appointments (one month)1,684 in August 2026Same day 29.9%; face to face 73.4%2,151 in August 2026Same day 63.3%; face to face 52.8%
Antibiotic items per STAR-PU (one year)0.62England 0.74, April 2025 to March 20260.51England 0.74, April 2025 to March 2026
GPs (full-time equivalent)2.6 qualified permanent2.6 including trainees and locums1,781 patients per permanent GP4.7 qualified permanent6.4 including trainees and locums1,703 patients per permanent GP
CQC rating (a separate source)GoodGood

“Clearly higher” appears only when a practice’s likely range lies wholly above every other practice’s here. When the ranges overlap, the survey cannot tell the practices apart and nobody is pointed out. A practice never gets a mark for being lower.

The Practice Grade weighs the survey and access, from NHS appointment and phone data; the other survey questions are from the 2026 GP Patient Survey. The facts are from NHS England, the Care Quality Commission and OHID, are not part of the grade, and are shown as each practice’s own record. NHS England advises against ranking practices on the Friends and Family Test or on appointment figures, and we point nothing out in the facts, vaccination or screening rows.

The full pages

Sources

  • 2026 GP Patient Survey: https://www.gp-patient.co.uk/
  • Contains information from NHS England, licenced under the current version of the Open Government Licence
  • Contains information from the Care Quality Commission, licensed under the Open Government Licence. CQC must be acknowledged as the source of the data; CQC is not responsible for our analysis.
  • Contains public sector information licensed under the Open Government Licence v3.0. Antibiotic prescribing: UK Health Security Agency and Office for Health Improvement and Disparities (Fingertips), from NHS Business Services Authority prescribing data.

All sources and licences