Redcar and Cleveland · Compare
The Coatham Road Surgery vs The Saltscar Surgery
Two GP practices in the same primary care network, a short way apart. Side by side, with the margin of error on every figure.
Can the survey tell them apart?
The Coatham Road Surgery and The Saltscar Surgery cannot be told apart on the Practice Grade. The likely ranges overlap, so the data does not show that one is ahead of the other, whatever the two numbers are.
Side by side
| Measure | The Coatham Road SurgeryTS10 1SR | The Saltscar SurgeryTS10 1UA |
|---|---|---|
| Practice Grade (the 2026 GP Patient Survey and NHS appointment and phone data) | ||
| Practice Grade | 73.5likely range 69.5 to 76.9140 survey answers | 78.4likely range 72.9 to 82.9136 survey answers |
| Label (against the England average) | Patients: cannot be told apart from the England average | Patients: cannot be told apart from the England average |
| Patients who describe the practice as good | 76.9%likely range 72.0% to 81.2%, 140 answers | 78.1%likely range 70.5% to 84.3%, 136 answers |
| Access (mean of the two below) | 65.3%likely range 58.9% to 70.8% | 79.1%likely range 74.1% to 82.7%Clearly higher |
| Appointments within two weeks of booking | 74.8%likely range 68.4% to 80.3%, 3,075 appointments | 87.2%likely range 78.6% to 92.6%, 1,350 appointments |
| Calls answered by the practice | Not in the grade: no phone data | 71.0%likely range 65.7% to 75.7%, 6,510 calls |
| More survey questions (not part of the grade) | ||
| Getting through on the phone | 59.6%likely range 53.9% to 65.0%, 132 answers | 67.3%likely range 59.0% to 74.7%, 133 answers |
| Reception and admin team | 84.4%likely range 80.0% to 88.1%, 136 answers | 91.0%likely range 85.0% to 94.7%, 136 answers |
| Having a preferred professional | 22.2%likely range 18.0% to 27.2%, 138 answers | 26.8%likely range 20.0% to 34.8%, 135 answers |
| Seeing your preferred professional | Not shown: fewer than 30 answers | 33.0%likely range 19.0% to 50.9%, 32 answers |
| Knowing the next step | 77.4%likely range 72.3% to 81.7%, 133 answers | 89.5%likely range 82.9% to 93.8%, 125 answers |
| Contacting the practice | 73.3%likely range 68.2% to 78.0%, 137 answers | 77.2%likely range 69.2% to 83.6%, 130 answers |
| Wait for an appointment | 69.3%likely range 63.6% to 74.4%, 124 answers | 69.1%likely range 60.3% to 76.6%, 121 answers |
| Being listened to | 85.4%likely range 81.0% to 88.9%, 133 answers | 80.8%likely range 73.3% to 86.6%, 133 answers |
| Care and concern | 84.6%likely range 80.1% to 88.2%, 134 answers | 82.1%likely range 74.7% to 87.7%, 134 answers |
| Confidence and trust | 92.0%likely range 88.3% to 94.5%, 133 answers | 88.6%likely range 82.0% to 92.9%, 132 answers |
| Involvement in decisions | 89.6%likely range 85.5% to 92.6%, 124 answers | 88.4%likely range 81.7% to 92.9%, 127 answers |
| Needs met | 92.7%likely range 89.3% to 95.1%, 135 answers | 87.7%likely range 81.0% to 92.2%, 132 answers |
| Vaccinations and screening (NHS England QOF, not part of the grade) | ||
| Babies at 8 months | 90.9%likely range 78.8% to 96.4%, 44 patients | 96.6%likely range 88.5% to 99.1%, 59 patients |
| Children at 18 months | 95.5%likely range 84.9% to 98.7%, 44 patients | 91.3%likely range 83.8% to 95.5%, 92 patients |
| Children at 5 years | 92.6%likely range 82.4% to 97.1%, 54 patients | 92.6%likely range 84.8% to 96.6%, 81 patients |
| Women aged 25 to 49 | 74.3%likely range 71.4% to 77.0%, 946 patients | 76.3%likely range 73.9% to 78.6%, 1,284 patients |
| Women aged 50 to 64 | 77.1%likely range 73.5% to 80.3%, 593 patients | 76.2%likely range 73.1% to 79.0%, 814 patients |
| Facts (NHS England, not part of the grade) | ||
| Registered patients | 6,248August 2026 | 8,365August 2026 |
| Primary care network | Redcar Coastal PCN | Redcar Coastal PCN |
| Phone | 01642 483638 | 01642 471388 |
| Friends and Family Test (its own feedback) | 92.9% good or very good85 answers, June 2026 | 94.7% good or very good75 answers, June 2026 |
| Appointments (one month) | 4,397 in August 2026Same day 32.8%; face to face 80.1% | 4,455 in August 2026Same day 38.4%; face to face 72.0% |
| Antibiotic items per STAR-PU (one year) | 1.21England 0.74, April 2025 to March 2026 | 0.99England 0.74, April 2025 to March 2026 |
| GPs (full-time equivalent) | 2.3 qualified permanent4.2 including trainees and locums2,693 patients per permanent GP | 3.1 qualified permanent3.1 including trainees and locums2,687 patients per permanent GP |
| CQC rating (a separate source) | Good | Good |
“Clearly higher” appears only when a practice’s likely range lies wholly above every other practice’s here. When the ranges overlap, the survey cannot tell the practices apart and nobody is pointed out. A practice never gets a mark for being lower.
The Practice Grade weighs the survey and access, from NHS appointment and phone data; the other survey questions are from the 2026 GP Patient Survey. The facts are from NHS England, the Care Quality Commission and OHID, are not part of the grade, and are shown as each practice’s own record. NHS England advises against ranking practices on the Friends and Family Test or on appointment figures, and we point nothing out in the facts, vaccination or screening rows.
The full pages
Sources
- 2026 GP Patient Survey: https://www.gp-patient.co.uk/
- Contains information from NHS England, licenced under the current version of the Open Government Licence
- Contains information from the Care Quality Commission, licensed under the Open Government Licence. CQC must be acknowledged as the source of the data; CQC is not responsible for our analysis.
- Contains public sector information licensed under the Open Government Licence v3.0. Antibiotic prescribing: UK Health Security Agency and Office for Health Improvement and Disparities (Fingertips), from NHS Business Services Authority prescribing data.