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The Avenue Surgery vs The Argyle Surgery

Two GP practices in the same primary care network, a short way apart. Side by side, with the margin of error on every figure.

Can the survey tell them apart?

The Avenue Surgery and The Argyle Surgery cannot be told apart on the Practice score. The 95% intervals overlap, so the data does not show that one is ahead of the other, whatever the two numbers are.

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Side by side

MeasureThe Avenue SurgeryW13 8LAThe Argyle SurgeryW13 8ER
Practice score (the 2026 GP Patient Survey and NHS appointment and phone data)
Practice score86.695% interval 82.7 to 89.4110 survey answers79.095% interval 72.1 to 84.7100 survey answers
Label (against the England average)Clearly above the England averageCannot be told apart from the England average
Patients who describe the practice as good89.9%95% interval 84.9% to 93.3%, 110 answersClearly higher74.2%95% interval 64.3% to 82.2%, 100 answers
Access (mean of the two below)78.7%95% interval 72.7% to 83.5%90.2%95% interval 87.9% to 90.5%Clearly higher
Appointments within two weeks of booking76.2%95% interval 67.1% to 83.5%, 1,541 appointments99.7%95% interval 97.4% to 100.0%, 2,803 appointmentsClearly higher
Calls answered by the practice81.1%95% interval 73.1% to 87.2%, 2,444 callsNot in the grade: no phone data
More survey questions (not part of the rating)
Getting through on the phone71.5%95% interval 64.7% to 77.5%, 104 answers41.1%95% interval 31.4% to 51.6%, 98 answers
Reception and admin team85.3%95% interval 79.4% to 89.7%, 102 answers85.3%95% interval 76.4% to 91.2%, 98 answers
Having a preferred professional47.9%95% interval 41.0% to 54.9%, 108 answers26.6%95% interval 18.4% to 36.7%, 98 answers
Seeing your preferred professional71.3%95% interval 61.3% to 79.7%, 51 answersNot shown: fewer than 30 answers
Knowing the next step81.2%95% interval 75.2% to 86.1%, 108 answers77.8%95% interval 67.9% to 85.3%, 96 answers
Contacting the practice80.3%95% interval 74.2% to 85.3%, 109 answers62.3%95% interval 51.9% to 71.7%, 100 answers
Wait for an appointment59.2%95% interval 51.7% to 66.3%, 95 answers52.3%95% interval 41.5% to 62.9%, 90 answers
Being listened to87.5%95% interval 82.1% to 91.5%, 106 answers84.9%95% interval 75.8% to 91.0%, 96 answers
Care and concern85.7%95% interval 80.0% to 90.0%, 105 answers85.1%95% interval 76.2% to 91.1%, 98 answers
Confidence and trust91.6%95% interval 86.8% to 94.8%, 104 answers88.7%95% interval 80.3% to 93.8%, 96 answers
Involvement in decisions94.3%95% interval 89.8% to 96.9%, 97 answers95.2%95% interval 88.0% to 98.2%, 89 answers
Needs met92.7%95% interval 88.0% to 95.6%, 102 answers88.2%95% interval 79.8% to 93.4%, 98 answers
Vaccinations and screening (NHS England QOF, not part of the rating)
Babies at 8 months94.7%95% interval 89.0% to 97.6%, 114 patients81.8%95% interval 68.0% to 90.5%, 44 patients
Children at 18 months84.6%95% interval 76.5% to 90.3%, 104 patients74.1%95% interval 61.1% to 83.9%, 54 patients
Children at 5 years62.0%95% interval 50.3% to 72.4%, 71 patients65.8%95% interval 54.6% to 75.5%, 76 patients
Women aged 25 to 4962.2%95% interval 60.1% to 64.4%, 1,954 patients70.2%95% interval 67.6% to 72.7%, 1,265 patients
Women aged 50 to 6472.4%95% interval 68.0% to 76.4%, 431 patients79.8%95% interval 76.6% to 82.7%, 663 patients
Facts (NHS England, not part of the rating)
Registered patients7,155August 20267,009August 2026
Primary care networkThe Ealing Network PCNThe Ealing Network PCN
Phone020 89972525020 80901153
Friends and Family Test (its own feedback)No results for June 202687.1% good or very good132 answers, June 2026
Appointments (one month)2,501 in August 2026Same day 30.8%; face to face 97.4%5,191 in August 2026Same day 60.6%; face to face 51.6%
Antibiotic items per STAR-PU (one year)0.64England 0.74, April 2025 to March 20260.54England 0.74, April 2025 to March 2026
GPs (full-time equivalent)1.4 qualified permanent1.4 including trainees and locums4,969 patients per permanent GP4.7 qualified permanent7.4 including trainees and locums1,501 patients per permanent GP
CQC rating (a separate source)GoodGood

“Clearly higher” appears only when a practice’s 95% interval lies wholly above every other practice’s here. When the intervals overlap, the survey cannot tell the practices apart and nobody is pointed out. A practice never gets a mark for being lower.

The Practice score weighs the survey and access, from NHS appointment and phone data; the other survey questions are from the 2026 GP Patient Survey. The facts are from NHS England, the Care Quality Commission and OHID, are not part of the grade, and are shown as each practice’s own record. NHS England advises against ranking practices on the Friends and Family Test or on appointment figures, and we point nothing out in the facts, vaccination or screening rows.

The full pages

Sources

  • 2026 GP Patient Survey: https://www.gp-patient.co.uk/
  • Contains information from NHS England, licenced under the current version of the Open Government Licence
  • Contains information from the Care Quality Commission, licensed under the Open Government Licence. CQC must be acknowledged as the source of the data; CQC is not responsible for our analysis.
  • Contains public sector information licensed under the Open Government Licence v3.0. Antibiotic prescribing: UK Health Security Agency and Office for Health Improvement and Disparities (Fingertips), from NHS Business Services Authority prescribing data.

All sources and licences