West Berkshire · Compare
Thatcham Health Centre vs Burdwood Surgery
Two GP practices in the same primary care network, a short way apart. Side by side, with the margin of error on every figure.
Can the survey tell them apart?
Thatcham Health Centre and Burdwood Surgery cannot be told apart on the Practice Grade. The likely ranges overlap, so the data does not show that one is ahead of the other, whatever the two numbers are.
Side by side
| Measure | Thatcham Health CentreRG18 3HD | Burdwood SurgeryRG19 4YF |
|---|---|---|
| Practice Grade (the 2026 GP Patient Survey and NHS appointment and phone data) | ||
| Practice Grade | 78.2likely range 65.1 to 85.9102 survey answers | 82.9likely range 77.6 to 86.6114 survey answers |
| Label (against the England average) | Patients: cannot be told apart from the England average | Patients: clearly above the England average |
| Patients who describe the practice as good | 80.1%likely range 61.5% to 91.0%, 102 answers | 85.5%likely range 78.2% to 90.6%, 114 answers |
| Access (mean of the two below) | 73.7%likely range 69.5% to 77.3% | 76.6%likely range 72.1% to 80.6% |
| Appointments within two weeks of booking | 83.6%likely range 77.9% to 88.0%, 3,135 appointments | 90.1%likely range 85.9% to 93.2%, 3,961 appointments |
| Calls answered by the practice | 63.7%likely range 57.6% to 69.4%, 5,241 calls | 63.0%likely range 55.0% to 70.3%, 3,120 calls |
| More survey questions (not part of the grade) | ||
| Getting through on the phone | 55.1%likely range 35.5% to 73.3%, 89 answers | 66.5%likely range 57.4% to 74.6%, 104 answers |
| Reception and admin team | 80.0%likely range 60.9% to 91.1%, 98 answers | 91.8%likely range 85.6% to 95.5%, 111 answers |
| Having a preferred professional | 25.1%likely range 12.5% to 44.1%, 102 answers | 31.9%likely range 24.4% to 40.6%, 114 answers |
| Seeing your preferred professional | Not shown: fewer than 30 answers | 55.4%likely range 39.9% to 69.9%, 37 answers |
| Knowing the next step | 80.2%likely range 60.9% to 91.4%, 95 answers | 86.5%likely range 79.3% to 91.5%, 111 answers |
| Contacting the practice | 66.9%likely range 47.6% to 81.8%, 100 answers | 79.3%likely range 71.3% to 85.5%, 114 answers |
| Wait for an appointment | 60.7%likely range 40.6% to 77.7%, 89 answers | 80.4%likely range 72.2% to 86.6%, 107 answers |
| Being listened to | 83.8%likely range 65.1% to 93.5%, 97 answers | 93.4%likely range 87.5% to 96.6%, 111 answers |
| Care and concern | 87.4%likely range 69.2% to 95.5%, 96 answers | 94.1%likely range 88.4% to 97.1%, 111 answers |
| Confidence and trust | 96.3%likely range 81.1% to 99.4%, 98 answers | 97.5%likely range 93.0% to 99.2%, 111 answers |
| Involvement in decisions | 91.5%likely range 74.0% to 97.6%, 94 answers | 98.2%likely range 93.9% to 99.5%, 109 answers |
| Needs met | 91.0%likely range 73.9% to 97.3%, 98 answers | 94.2%likely range 88.6% to 97.2%, 112 answers |
| Vaccinations and screening (NHS England QOF, not part of the grade) | ||
| Babies at 8 months | 95.8%likely range 91.1% to 98.1%, 143 patients | 96.9%likely range 91.3% to 98.9%, 97 patients |
| Children at 18 months | 92.0%likely range 86.8% to 95.3%, 162 patients | 95.0%likely range 88.9% to 97.9%, 101 patients |
| Children at 5 years | 92.7%likely range 88.2% to 95.6%, 193 patients | 96.9%likely range 91.4% to 99.0%, 98 patients |
| Women aged 25 to 49 | 74.2%likely range 72.6% to 75.8%, 2,818 patients | 75.2%likely range 73.1% to 77.2%, 1,686 patients |
| Women aged 50 to 64 | 77.3%likely range 75.2% to 79.3%, 1,620 patients | 79.2%likely range 76.6% to 81.6%, 1,020 patients |
| Facts (NHS England, not part of the grade) | ||
| Registered patients | 17,901August 2026 | 10,377August 2026 |
| Primary care network | Kennet PCN | Kennet PCN |
| Phone | 01635 867171 | 01635 868006 |
| Friends and Family Test (its own feedback) | No results for June 2026 | 90.3% good or very good236 answers, June 2026 |
| Appointments (one month) | 7,391 in August 2026Same day 36.7%; face to face 53.6% | 6,300 in August 2026Same day 54.4%; face to face 44.0% |
| Antibiotic items per STAR-PU (one year) | 0.70England 0.74, April 2025 to March 2026 | 0.56England 0.74, April 2025 to March 2026 |
| GPs (full-time equivalent) | 7.4 qualified permanent9.6 including trainees and locums2,410 patients per permanent GP | 11.2 qualified permanent12.8 including trainees and locums931 patients per permanent GP |
| CQC rating (a separate source) | Good | Good |
“Clearly higher” appears only when a practice’s likely range lies wholly above every other practice’s here. When the ranges overlap, the survey cannot tell the practices apart and nobody is pointed out. A practice never gets a mark for being lower.
The Practice Grade weighs the survey and access, from NHS appointment and phone data; the other survey questions are from the 2026 GP Patient Survey. The facts are from NHS England, the Care Quality Commission and OHID, are not part of the grade, and are shown as each practice’s own record. NHS England advises against ranking practices on the Friends and Family Test or on appointment figures, and we point nothing out in the facts, vaccination or screening rows.
The full pages
Sources
- 2026 GP Patient Survey: https://www.gp-patient.co.uk/
- Contains information from NHS England, licenced under the current version of the Open Government Licence
- Contains information from the Care Quality Commission, licensed under the Open Government Licence. CQC must be acknowledged as the source of the data; CQC is not responsible for our analysis.
- Contains public sector information licensed under the Open Government Licence v3.0. Antibiotic prescribing: UK Health Security Agency and Office for Health Improvement and Disparities (Fingertips), from NHS Business Services Authority prescribing data.