Mid Suffolk · Compare
Stowhealth vs Combs Ford Surgery
Two GP practices in the same primary care network, a short way apart. Side by side, with the margin of error on every figure.
Can the survey tell them apart?
Stowhealth and Combs Ford Surgery cannot be told apart on the Practice Grade. The likely ranges overlap, so the data does not show that one is ahead of the other, whatever the two numbers are.
Side by side
| Measure | StowhealthIP14 1NL | Combs Ford SurgeryIP14 2SY |
|---|---|---|
| Practice Grade (the 2026 GP Patient Survey and NHS appointment and phone data) | ||
| Practice Grade | 90.4likely range 71.7 to 94.6100 survey answers | 76.5likely range 70.9 to 81.2127 survey answers |
| Label (against the England average) | Patients: cannot be told apart from the England average | Patients: cannot be told apart from the England average |
| Patients who describe the practice as good | 93.0%likely range 66.3% to 98.9%, 100 answers | 73.4%likely range 65.7% to 80.0%, 127 answers |
| Access (mean of the two below) | 84.1%likely range 81.3% to 86.6% | 83.4%likely range 79.2% to 86.8% |
| Appointments within two weeks of booking | 94.8%likely range 92.1% to 96.7%, 5,545 appointments | 97.5%likely range 93.2% to 99.1%, 1,971 appointments |
| Calls answered by the practice | 73.3%likely range 68.4% to 77.8%, 7,037 calls | 69.2%likely range 61.9% to 75.7%, 3,499 calls |
| More survey questions (not part of the grade) | ||
| Getting through on the phone | 68.4%likely range 37.9% to 88.5%, 81 answers | 63.3%likely range 54.7% to 71.2%, 114 answers |
| Reception and admin team | 91.0%likely range 62.8% to 98.4%, 94 answers | 83.6%likely range 76.5% to 88.9%, 120 answers |
| Having a preferred professional | 20.0%likely range 6.3% to 48.2%, 100 answers | 20.1%likely range 14.4% to 27.4%, 127 answers |
| Seeing your preferred professional | Not shown: fewer than 30 answers | Not shown: fewer than 30 answers |
| Knowing the next step | 90.9%likely range 63.2% to 98.3%, 96 answers | 85.4%likely range 78.7% to 90.2%, 126 answers |
| Contacting the practice | 93.1%likely range 66.3% to 98.9%, 99 answers | 74.3%likely range 66.5% to 80.7%, 126 answers |
| Wait for an appointment | 92.1%likely range 62.6% to 98.8%, 86 answers | 78.6%likely range 70.6% to 84.9%, 110 answers |
| Being listened to | 94.5%likely range 67.7% to 99.3%, 97 answers | 83.8%likely range 76.7% to 89.1%, 118 answers |
| Care and concern | 93.3%likely range 66.0% to 99.0%, 96 answers | 83.6%likely range 76.4% to 88.9%, 119 answers |
| Confidence and trust | 94.8%likely range 67.9% to 99.4%, 96 answers | 88.7%likely range 82.3% to 93.0%, 120 answers |
| Involvement in decisions | 93.6%likely range 65.3% to 99.1%, 90 answers | 91.0%likely range 84.6% to 94.9%, 108 answers |
| Needs met | 98.9%likely range 73.2% to 100.0%, 95 answers | 90.1%likely range 83.9% to 94.1%, 119 answers |
| Vaccinations and screening (NHS England QOF, not part of the grade) | ||
| Babies at 8 months | 93.3%likely range 89.5% to 95.8%, 254 patients | 95.4%likely range 87.3% to 98.4%, 65 patients |
| Children at 18 months | 95.2%likely range 91.8% to 97.2%, 250 patients | 95.7%likely range 88.1% to 98.5%, 70 patients |
| Children at 5 years | 94.5%likely range 91.2% to 96.7%, 275 patients | 98.3%likely range 91.1% to 99.7%, 60 patients |
| Women aged 25 to 49 | 75.3%likely range 74.0% to 76.6%, 4,107 patients | 71.4%likely range 68.9% to 73.7%, 1,349 patients |
| Women aged 50 to 64 | 79.5%likely range 77.6% to 81.2%, 1,951 patients | 74.1%likely range 71.3% to 76.8%, 977 patients |
| Facts (NHS England, not part of the grade) | ||
| Registered patients | 23,756August 2026 | 9,231August 2026 |
| Primary care network | East Suffolk PCN | East Suffolk PCN |
| Phone | 01449 776000 | 01449 678333 |
| Friends and Family Test (its own feedback) | 93.4% good or very good439 answers, June 2026 | 89.9% good or very good148 answers, June 2026 |
| Appointments (one month) | 8,711 in August 2026Same day 44.5%; face to face 66.8% | 3,829 in August 2026Same day 41.4%; face to face 63.0% |
| Antibiotic items per STAR-PU (one year) | 0.79England 0.74, April 2025 to March 2026 | 0.88England 0.74, April 2025 to March 2026 |
| GPs (full-time equivalent) | 6.6 qualified permanent8.6 including trainees and locums3,576 patients per permanent GP | 3.0 qualified permanent5.1 including trainees and locums3,112 patients per permanent GP |
| CQC rating (a separate source) | Good | Good |
“Clearly higher” appears only when a practice’s likely range lies wholly above every other practice’s here. When the ranges overlap, the survey cannot tell the practices apart and nobody is pointed out. A practice never gets a mark for being lower.
The Practice Grade weighs the survey and access, from NHS appointment and phone data; the other survey questions are from the 2026 GP Patient Survey. The facts are from NHS England, the Care Quality Commission and OHID, are not part of the grade, and are shown as each practice’s own record. NHS England advises against ranking practices on the Friends and Family Test or on appointment figures, and we point nothing out in the facts, vaccination or screening rows.
The full pages
Sources
- 2026 GP Patient Survey: https://www.gp-patient.co.uk/
- Contains information from NHS England, licenced under the current version of the Open Government Licence
- Contains information from the Care Quality Commission, licensed under the Open Government Licence. CQC must be acknowledged as the source of the data; CQC is not responsible for our analysis.
- Contains public sector information licensed under the Open Government Licence v3.0. Antibiotic prescribing: UK Health Security Agency and Office for Health Improvement and Disparities (Fingertips), from NHS Business Services Authority prescribing data.