Plymouth · Compare
St Neots Surgery vs Stoke Surgery
Two GP practices in the same primary care network, a short way apart. Side by side, with the margin of error on every figure.
Can the survey tell them apart?
Stoke Surgery’s Practice Grade is clearly higher than St Neots Surgery’s: its likely range lies wholly above.
Side by side
| Measure | St Neots SurgeryPL2 3HY | Stoke SurgeryPL3 4DP |
|---|---|---|
| Practice Grade (the 2026 GP Patient Survey and NHS appointment and phone data) | ||
| Practice Grade | 63.8likely range 54.0 to 72.6105 survey answers | 90.4likely range 85.1 to 93.4106 survey answersClearly higher |
| Label (against the England average) | No label | Patients: clearly above the England average |
| Patients who describe the practice as good | 58.4%likely range 44.6% to 71.0%, 105 answers | 91.4%likely range 84.0% to 95.6%, 106 answersClearly higher |
| Access (mean of the two below) | 76.1%likely range 72.1% to 79.6% | 87.8%likely range 84.1% to 90.7%Clearly higher |
| Appointments within two weeks of booking | 91.2%likely range 86.7% to 94.3%, 3,265 appointments | 92.2%likely range 88.1% to 95.0%, 3,560 appointments |
| Calls answered by the practice | 60.9%likely range 54.2% to 67.2%, 4,446 calls | 83.3%likely range 77.1% to 88.2%, 3,620 callsClearly higher |
| More survey questions (not part of the grade) | ||
| Getting through on the phone | 41.6%likely range 28.6% to 55.9%, 98 answers | 76.3%likely range 66.6% to 83.9%, 101 answers |
| Reception and admin team | 86.5%likely range 73.8% to 93.6%, 97 answers | 98.7%likely range 93.7% to 99.7%, 103 answers |
| Having a preferred professional | 40.4%likely range 28.0% to 54.1%, 106 answers | 32.7%likely range 24.1% to 42.7%, 105 answers |
| Seeing your preferred professional | 25.1%likely range 10.7% to 48.4%, 39 answers | 90.0%likely range 74.9% to 96.5%, 37 answers |
| Knowing the next step | 80.6%likely range 67.2% to 89.3%, 100 answers | 96.6%likely range 90.7% to 98.8%, 105 answers |
| Contacting the practice | 57.5%likely range 43.6% to 70.3%, 103 answers | 90.5%likely range 82.8% to 94.9%, 105 answers |
| Wait for an appointment | 52.5%likely range 37.6% to 67.0%, 86 answers | 97.5%likely range 91.6% to 99.3%, 96 answers |
| Being listened to | 78.5%likely range 65.0% to 87.8%, 101 answers | 97.3%likely range 91.6% to 99.2%, 101 answers |
| Care and concern | 81.6%likely range 68.5% to 90.0%, 102 answers | 96.7%likely range 90.7% to 98.9%, 101 answers |
| Confidence and trust | 95.4%likely range 85.0% to 98.7%, 96 answers | 98.3%likely range 93.1% to 99.6%, 102 answers |
| Involvement in decisions | 80.8%likely range 66.7% to 89.9%, 90 answers | 96.6%likely range 90.5% to 98.9%, 99 answers |
| Needs met | 94.6%likely range 84.3% to 98.3%, 101 answers | 98.2%likely range 92.9% to 99.6%, 102 answers |
| Vaccinations and screening (NHS England QOF, not part of the grade) | ||
| Babies at 8 months | 91.9%likely range 84.9% to 95.8%, 99 patients | 94.8%likely range 85.9% to 98.2%, 58 patients |
| Children at 18 months | 93.9%likely range 88.0% to 97.0%, 115 patients | 83.7%likely range 71.0% to 91.5%, 49 patients |
| Children at 5 years | 93.5%likely range 87.1% to 96.8%, 107 patients | 77.8%likely range 63.7% to 87.5%, 45 patients |
| Women aged 25 to 49 | 66.2%likely range 64.0% to 68.3%, 1,856 patients | 69.0%likely range 66.5% to 71.5%, 1,289 patients |
| Women aged 50 to 64 | 68.0%likely range 65.0% to 70.8%, 1,005 patients | 72.4%likely range 69.2% to 75.3%, 814 patients |
| Facts (NHS England, not part of the grade) | ||
| Registered patients | 11,238August 2026 | 7,840August 2026 |
| Primary care network | Waterside Health Network PCN | Waterside Health Network PCN |
| Phone | 01752 561305 | 01752 562569 |
| Friends and Family Test (its own feedback) | 90.6% good or very good53 answers, June 2026 | 99.1% good or very good214 answers, June 2026 |
| Appointments (one month) | 5,225 in August 2026Same day 45.0%; face to face 45.2% | 3,586 in August 2026Same day 41.2%; face to face 38.0% |
| Antibiotic items per STAR-PU (one year) | 0.94England 0.74, April 2025 to March 2026 | 0.98England 0.74, April 2025 to March 2026 |
| GPs (full-time equivalent) | 5.6 qualified permanent7.3 including trainees and locums2,019 patients per permanent GP | 2.2 qualified permanent2.4 including trainees and locums3,630 patients per permanent GP |
| CQC rating (a separate source) | Good | Good |
“Clearly higher” appears only when a practice’s likely range lies wholly above every other practice’s here. When the ranges overlap, the survey cannot tell the practices apart and nobody is pointed out. A practice never gets a mark for being lower.
The Practice Grade weighs the survey and access, from NHS appointment and phone data; the other survey questions are from the 2026 GP Patient Survey. The facts are from NHS England, the Care Quality Commission and OHID, are not part of the grade, and are shown as each practice’s own record. NHS England advises against ranking practices on the Friends and Family Test or on appointment figures, and we point nothing out in the facts, vaccination or screening rows.
The full pages
Sources
- 2026 GP Patient Survey: https://www.gp-patient.co.uk/
- Contains information from NHS England, licenced under the current version of the Open Government Licence
- Contains information from the Care Quality Commission, licensed under the Open Government Licence. CQC must be acknowledged as the source of the data; CQC is not responsible for our analysis.
- Contains public sector information licensed under the Open Government Licence v3.0. Antibiotic prescribing: UK Health Security Agency and Office for Health Improvement and Disparities (Fingertips), from NHS Business Services Authority prescribing data.