Bath and North East Somerset · Compare
St. Michael's Surgery vs Rush Hill Surgery
Two GP practices in the same primary care network, a short way apart. Side by side, with the margin of error on every figure.
Can the survey tell them apart?
St. Michael's Surgery’s Practice Grade is clearly higher than Rush Hill Surgery’s: its likely range lies wholly above.
Add a third practiceAll practices in Bath and North East Somerset
Side by side
| Measure | St. Michael's SurgeryBA2 1ER | Rush Hill SurgeryBA2 2QH |
|---|---|---|
| Practice Grade (the 2026 GP Patient Survey and NHS appointment and phone data) | ||
| Practice Grade | 87.2likely range 82.5 to 90.2109 survey answersClearly higher | 74.2likely range 67.0 to 80.198 survey answers |
| Label (against the England average) | Patients: clearly above the England average | Patients: cannot be told apart from the England average |
| Patients who describe the practice as good | 91.3%likely range 85.3% to 95.0%, 109 answersClearly higher | 70.2%likely range 60.2% to 78.6%, 98 answers |
| Access (mean of the two below) | 77.4%likely range 70.8% to 82.8% | 83.2%likely range 78.7% to 86.7% |
| Appointments within two weeks of booking | 68.4%likely range 56.3% to 78.5%, 973 appointments | 85.9%likely range 80.1% to 90.3%, 2,747 appointmentsClearly higher |
| Calls answered by the practice | 86.2%likely range 80.9% to 90.1%, 4,522 calls | 80.3%likely range 73.5% to 85.8%, 3,358 calls |
| More survey questions (not part of the grade) | ||
| Getting through on the phone | 88.1%likely range 81.3% to 92.6%, 103 answers | 59.5%likely range 48.9% to 69.4%, 90 answers |
| Reception and admin team | 95.5%likely range 90.4% to 97.9%, 106 answers | 88.1%likely range 79.8% to 93.3%, 95 answers |
| Having a preferred professional | 40.7%likely range 32.7% to 49.1%, 109 answers | 27.3%likely range 19.3% to 37.1%, 100 answers |
| Seeing your preferred professional | 65.8%likely range 51.2% to 78.0%, 38 answers | 23.8%likely range 11.6% to 42.5%, 30 answers |
| Knowing the next step | 88.5%likely range 81.8% to 92.9%, 106 answers | 82.3%likely range 72.8% to 88.9%, 91 answers |
| Contacting the practice | 93.1%likely range 87.4% to 96.3%, 108 answers | 69.8%likely range 59.6% to 78.3%, 95 answers |
| Wait for an appointment | 83.1%likely range 75.5% to 88.7%, 101 answers | 53.0%likely range 42.4% to 63.4%, 88 answers |
| Being listened to | 89.6%likely range 83.2% to 93.8%, 106 answers | 88.8%likely range 80.3% to 93.9%, 90 answers |
| Care and concern | 90.6%likely range 84.3% to 94.5%, 105 answers | 87.5%likely range 78.8% to 93.0%, 90 answers |
| Confidence and trust | 93.4%likely range 87.8% to 96.6%, 106 answers | 92.7%likely range 85.1% to 96.6%, 89 answers |
| Involvement in decisions | 94.9%likely range 89.5% to 97.6%, 100 answers | 95.8%likely range 88.8% to 98.5%, 84 answers |
| Needs met | 97.1%likely range 92.6% to 98.9%, 107 answers | 92.6%likely range 85.1% to 96.5%, 92 answers |
| Vaccinations and screening (NHS England QOF, not part of the grade) | ||
| Babies at 8 months | 86.1%likely range 76.3% to 92.3%, 72 patients | 91.8%likely range 82.2% to 96.4%, 61 patients |
| Children at 18 months | 90.4%likely range 82.1% to 95.0%, 83 patients | 94.2%likely range 86.0% to 97.7%, 69 patients |
| Children at 5 years | 89.1%likely range 82.2% to 93.5%, 119 patients | 87.4%likely range 79.9% to 92.3%, 111 patients |
| Women aged 25 to 49 | 66.5%likely range 64.1% to 68.9%, 1,475 patients | 63.3%likely range 61.0% to 65.5%, 1,782 patients |
| Women aged 50 to 64 | 65.7%likely range 62.0% to 69.2%, 653 patients | 74.7%likely range 71.5% to 77.6%, 766 patients |
| Facts (NHS England, not part of the grade) | ||
| Registered patients | 8,234August 2026 | 8,743August 2026 |
| Primary care network | Minerva Health Group PCN | Minerva Health Group PCN |
| Phone | 01225 428277 | 01225 446087 |
| Friends and Family Test (its own feedback) | 94.0% good or very good50 answers, June 2026 | 75.2% good or very good101 answers, June 2026 |
| Appointments (one month) | 2,757 in August 2026Same day 41.9%; face to face 98.6% | 4,676 in August 2026Same day 53.6%; face to face 83.8% |
| Antibiotic items per STAR-PU (one year) | 1.02England 0.74, April 2025 to March 2026 | 0.59England 0.74, April 2025 to March 2026 |
| GPs (full-time equivalent) | 4.2 qualified permanent5.3 including trainees and locums1,942 patients per permanent GP | 3.8 qualified permanent4.2 including trainees and locums2,331 patients per permanent GP |
| CQC rating (a separate source) | Good | Good |
“Clearly higher” appears only when a practice’s likely range lies wholly above every other practice’s here. When the ranges overlap, the survey cannot tell the practices apart and nobody is pointed out. A practice never gets a mark for being lower.
The Practice Grade weighs the survey and access, from NHS appointment and phone data; the other survey questions are from the 2026 GP Patient Survey. The facts are from NHS England, the Care Quality Commission and OHID, are not part of the grade, and are shown as each practice’s own record. NHS England advises against ranking practices on the Friends and Family Test or on appointment figures, and we point nothing out in the facts, vaccination or screening rows.
The full pages
Sources
- 2026 GP Patient Survey: https://www.gp-patient.co.uk/
- Contains information from NHS England, licenced under the current version of the Open Government Licence
- Contains information from the Care Quality Commission, licensed under the Open Government Licence. CQC must be acknowledged as the source of the data; CQC is not responsible for our analysis.
- Contains public sector information licensed under the Open Government Licence v3.0. Antibiotic prescribing: UK Health Security Agency and Office for Health Improvement and Disparities (Fingertips), from NHS Business Services Authority prescribing data.