Hyndburn · Compare
Richmond Medical Centre vs Accrington Victoria GP Practice
Two GP practices in the same primary care network, a short way apart. Side by side, with the margin of error on every figure.
Can the survey tell them apart?
Richmond Medical Centre and Accrington Victoria GP Practice cannot be told apart on the Practice Grade. The likely ranges overlap, so the data does not show that one is ahead of the other, whatever the two numbers are.
Side by side
| Measure | Richmond Medical CentreBB5 1RT | Accrington Victoria GP PracticeBB5 1RT |
|---|---|---|
| Practice Grade (the 2026 GP Patient Survey and NHS appointment and phone data) | ||
| Practice Grade | 56.8likely range 50.1 to 63.493 survey answers | 66.0likely range 61.7 to 69.1126 survey answers |
| Label (against the England average) | No label | No label |
| Patients who describe the practice as good | 50.5%likely range 41.2% to 59.7%, 93 answers | 61.0%likely range 57.5% to 64.4%, 126 answers |
| Access (mean of the two below) | 71.4%likely range 66.3% to 75.8% | 77.6%likely range 65.6% to 84.3% |
| Appointments within two weeks of booking | 79.7%likely range 72.1% to 85.6%, 2,060 appointments | 87.1%likely range 75.1% to 93.8%, 761 appointments |
| Calls answered by the practice | 63.1%likely range 56.2% to 69.5%, 4,201 calls | Not in the grade: no phone data |
| More survey questions (not part of the grade) | ||
| Getting through on the phone | 26.3%likely range 18.7% to 35.7%, 86 answers | 32.8%likely range 29.5% to 36.3%, 123 answers |
| Reception and admin team | 71.5%likely range 62.1% to 79.4%, 88 answers | 71.6%likely range 68.2% to 74.7%, 125 answers |
| Having a preferred professional | 30.1%likely range 22.3% to 39.3%, 93 answers | 47.3%likely range 43.8% to 50.9%, 128 answers |
| Seeing your preferred professional | 32.7%likely range 19.2% to 49.7%, 30 answers | 34.4%likely range 29.4% to 39.7%, 56 answers |
| Knowing the next step | 67.1%likely range 57.3% to 75.7%, 84 answers | 80.7%likely range 77.4% to 83.6%, 106 answers |
| Contacting the practice | 43.4%likely range 34.2% to 53.0%, 89 answers | 49.1%likely range 45.6% to 52.7%, 126 answers |
| Wait for an appointment | 50.0%likely range 39.7% to 60.3%, 75 answers | 72.5%likely range 68.9% to 75.7%, 111 answers |
| Being listened to | 75.2%likely range 65.9% to 82.7%, 85 answers | 80.7%likely range 77.7% to 83.4%, 122 answers |
| Care and concern | 72.9%likely range 63.4% to 80.7%, 85 answers | 80.9%likely range 77.9% to 83.6%, 122 answers |
| Confidence and trust | 75.3%likely range 65.9% to 82.8%, 84 answers | 90.1%likely range 87.7% to 92.1%, 121 answers |
| Involvement in decisions | 85.4%likely range 76.9% to 91.1%, 82 answers | 91.7%likely range 89.5% to 93.5%, 120 answers |
| Needs met | 77.7%likely range 68.6% to 84.8%, 85 answers | 88.3%likely range 85.7% to 90.4%, 121 answers |
| Vaccinations and screening (NHS England QOF, not part of the grade) | ||
| Babies at 8 months | 85.9%likely range 76.5% to 91.9%, 78 patients | 78.9%likely range 63.7% to 88.9%, 38 patients |
| Children at 18 months | 70.2%likely range 59.8% to 79.0%, 84 patients | 69.4%likely range 57.0% to 79.4%, 62 patients |
| Children at 5 years | 67.0%likely range 57.3% to 75.4%, 100 patients | 65.0%likely range 52.4% to 75.8%, 60 patients |
| Women aged 25 to 49 | 46.4%likely range 43.6% to 49.2%, 1,194 patients | 62.2%likely range 58.7% to 65.6%, 756 patients |
| Women aged 50 to 64 | 64.1%likely range 59.2% to 68.8%, 382 patients | 69.9%likely range 64.4% to 75.0%, 286 patients |
| Facts (NHS England, not part of the grade) | ||
| Registered patients | 6,700August 2026 | 4,200August 2026 |
| Primary care network | Hyndburn Central PCN | Hyndburn Central PCN |
| Phone | 01254 282460 | 01254 735880 |
| Friends and Family Test (its own feedback) | 76.5% good or very good68 answers, June 2026 | 72.9% good or very good48 answers, June 2026 |
| Appointments (one month) | 3,037 in August 2026Same day 47.2%; face to face 79.8% | 1,188 in August 2026Same day 33.1%; face to face 68.6% |
| Antibiotic items per STAR-PU (one year) | 0.77England 0.74, April 2025 to March 2026 | 1.12England 0.74, April 2025 to March 2026 |
| GPs (full-time equivalent) | 3.1 qualified permanent3.1 including trainees and locums2,185 patients per permanent GP | 2.4 qualified permanent3.5 including trainees and locums1,735 patients per permanent GP |
| CQC rating (a separate source) | Good | – |
“Clearly higher” appears only when a practice’s likely range lies wholly above every other practice’s here. When the ranges overlap, the survey cannot tell the practices apart and nobody is pointed out. A practice never gets a mark for being lower.
The Practice Grade weighs the survey and access, from NHS appointment and phone data; the other survey questions are from the 2026 GP Patient Survey. The facts are from NHS England, the Care Quality Commission and OHID, are not part of the grade, and are shown as each practice’s own record. NHS England advises against ranking practices on the Friends and Family Test or on appointment figures, and we point nothing out in the facts, vaccination or screening rows.
The full pages
Sources
- 2026 GP Patient Survey: https://www.gp-patient.co.uk/
- Contains information from NHS England, licenced under the current version of the Open Government Licence
- Contains information from the Care Quality Commission, licensed under the Open Government Licence. CQC must be acknowledged as the source of the data; CQC is not responsible for our analysis.
- Contains public sector information licensed under the Open Government Licence v3.0. Antibiotic prescribing: UK Health Security Agency and Office for Health Improvement and Disparities (Fingertips), from NHS Business Services Authority prescribing data.