Havering · Compare
Rainham Health Centre vs Berwick Surgery
Two GP practices in the same primary care network, a short way apart. Side by side, with the margin of error on every figure.
Can the survey tell them apart?
Rainham Health Centre and Berwick Surgery cannot be told apart on the Practice Grade. The likely ranges overlap, so the data does not show that one is ahead of the other, whatever the two numbers are.
Side by side
| Measure | Rainham Health CentreRM13 9AB | Berwick SurgeryRM13 9QU |
|---|---|---|
| Practice Grade (the 2026 GP Patient Survey and NHS appointment and phone data) | ||
| Practice Grade | 63.3likely range 56.6 to 69.6100 survey answers | 71.8likely range 68.0 to 75.1112 survey answers |
| Label (against the England average) | No label | No label |
| Patients who describe the practice as good | 58.5%likely range 49.3% to 67.1%, 100 answers | 66.9%likely range 62.2% to 71.3%, 112 answers |
| Access (mean of the two below) | 74.4%likely range 67.7% to 79.9% | 82.9%likely range 76.8% to 86.9% |
| Appointments within two weeks of booking | 80.7%likely range 71.4% to 87.5%, 1,398 appointments | 93.3%likely range 84.6% to 97.2%, 1,025 appointments |
| Calls answered by the practice | 68.1%likely range 58.2% to 76.6%, 2,000 calls | 72.4%likely range 64.0% to 79.5%, 2,598 calls |
| More survey questions (not part of the grade) | ||
| Getting through on the phone | 27.9%likely range 20.1% to 37.3%, 90 answers | 66.3%likely range 61.4% to 70.9%, 103 answers |
| Reception and admin team | 75.8%likely range 67.0% to 82.9%, 96 answers | 83.8%likely range 79.9% to 87.0%, 112 answers |
| Having a preferred professional | 19.2%likely range 13.0% to 27.6%, 97 answers | 37.8%likely range 33.3% to 42.6%, 115 answers |
| Seeing your preferred professional | Not shown: fewer than 30 answers | 47.8%likely range 40.3% to 55.3%, 47 answers |
| Knowing the next step | 73.3%likely range 63.6% to 81.2%, 83 answers | 73.7%likely range 69.1% to 77.8%, 108 answers |
| Contacting the practice | 52.6%likely range 43.2% to 61.7%, 95 answers | 67.6%likely range 62.9% to 72.0%, 111 answers |
| Wait for an appointment | 41.4%likely range 31.9% to 51.6%, 82 answers | 45.7%likely range 40.5% to 51.1%, 93 answers |
| Being listened to | 72.2%likely range 62.9% to 79.9%, 91 answers | 83.1%likely range 79.0% to 86.5%, 107 answers |
| Care and concern | 65.0%likely range 55.5% to 73.5%, 91 answers | 82.7%likely range 78.7% to 86.2%, 107 answers |
| Confidence and trust | 79.2%likely range 70.3% to 85.9%, 90 answers | 91.0%likely range 87.7% to 93.5%, 103 answers |
| Involvement in decisions | 82.1%likely range 73.1% to 88.6%, 82 answers | 88.6%likely range 85.0% to 91.5%, 101 answers |
| Needs met | 79.3%likely range 70.4% to 86.1%, 89 answers | 90.5%likely range 87.2% to 93.1%, 106 answers |
| Vaccinations and screening (NHS England QOF, not part of the grade) | ||
| Babies at 8 months | 71.8%likely range 61.0% to 80.6%, 78 patients | 83.3%likely range 69.4% to 91.7%, 42 patients |
| Children at 18 months | 73.5%likely range 64.9% to 80.7%, 117 patients | 76.6%likely range 62.8% to 86.4%, 47 patients |
| Children at 5 years | 70.1%likely range 59.8% to 78.7%, 87 patients | 85.7%likely range 72.2% to 93.3%, 42 patients |
| Women aged 25 to 49 | 58.9%likely range 56.3% to 61.5%, 1,377 patients | 72.2%likely range 68.8% to 75.4%, 720 patients |
| Women aged 50 to 64 | 71.1%likely range 66.9% to 75.1%, 461 patients | 81.1%likely range 76.9% to 84.6%, 396 patients |
| Facts (NHS England, not part of the grade) | ||
| Registered patients | 6,975August 2026 | 4,357August 2026 |
| Primary care network | Havering South PCN | Havering South PCN |
| Phone | 01708 796579 | 01708 520830 |
| Friends and Family Test (its own feedback) | 89.5% good or very good76 answers, June 2026 | No results for June 2026 |
| Appointments (one month) | 2,718 in August 2026Same day 46.5%; face to face 73.6% | 1,995 in August 2026Same day 24.3%; face to face 55.0% |
| Antibiotic items per STAR-PU (one year) | 0.43England 0.74, April 2025 to March 2026 | 0.64England 0.74, April 2025 to March 2026 |
| GPs (full-time equivalent) | No valid GP records for August 2026 | 1.0 qualified permanent1.0 including trainees and locums4,357 patients per permanent GP |
| CQC rating (a separate source) | – | Good |
“Clearly higher” appears only when a practice’s likely range lies wholly above every other practice’s here. When the ranges overlap, the survey cannot tell the practices apart and nobody is pointed out. A practice never gets a mark for being lower.
The Practice Grade weighs the survey and access, from NHS appointment and phone data; the other survey questions are from the 2026 GP Patient Survey. The facts are from NHS England, the Care Quality Commission and OHID, are not part of the grade, and are shown as each practice’s own record. NHS England advises against ranking practices on the Friends and Family Test or on appointment figures, and we point nothing out in the facts, vaccination or screening rows.
The full pages
Sources
- 2026 GP Patient Survey: https://www.gp-patient.co.uk/
- Contains information from NHS England, licenced under the current version of the Open Government Licence
- Contains information from the Care Quality Commission, licensed under the Open Government Licence. CQC must be acknowledged as the source of the data; CQC is not responsible for our analysis.
- Contains public sector information licensed under the Open Government Licence v3.0. Antibiotic prescribing: UK Health Security Agency and Office for Health Improvement and Disparities (Fingertips), from NHS Business Services Authority prescribing data.