County Durham · Compare
Queens Road Surgery vs Oakfields Health Group
Two GP practices in the same primary care network, a short way apart. Side by side, with the margin of error on every figure.
Can the survey tell them apart?
Queens Road Surgery and Oakfields Health Group cannot be told apart on the Practice Grade. The likely ranges overlap, so the data does not show that one is ahead of the other, whatever the two numbers are.
Side by side
| Measure | Queens Road SurgeryDH8 0BW | Oakfields Health GroupNE17 7SB |
|---|---|---|
| Practice Grade (the 2026 GP Patient Survey and NHS appointment and phone data) | ||
| Practice Grade | 90.0likely range 79.3 to 92.9114 survey answers | 83.2likely range 78.1 to 87.1115 survey answers |
| Label (against the England average) | Patients: clearly above the England average | Patients: cannot be told apart from the England average |
| Patients who describe the practice as good | 94.8%likely range 79.5% to 98.8%, 114 answers | 82.6%likely range 75.4% to 88.0%, 115 answers |
| Access (mean of the two below) | 78.8%likely range 76.0% to 81.2% | 84.5%likely range 80.9% to 87.2% |
| Appointments within two weeks of booking | 77.0%likely range 73.0% to 80.5%, 7,326 appointments | 97.3%likely range 93.5% to 98.9%, 2,526 appointmentsClearly higher |
| Calls answered by the practice | 80.5%likely range 76.5% to 83.9%, 9,193 calls | 71.6%likely range 65.6% to 76.9%, 5,027 calls |
| More survey questions (not part of the grade) | ||
| Getting through on the phone | 89.6%likely range 72.4% to 96.6%, 110 answers | 71.4%likely range 63.1% to 78.5%, 110 answers |
| Reception and admin team | 93.9%likely range 78.4% to 98.5%, 114 answers | 88.1%likely range 81.6% to 92.6%, 114 answers |
| Having a preferred professional | 21.9%likely range 10.4% to 40.4%, 114 answers | 21.1%likely range 15.1% to 28.7%, 115 answers |
| Seeing your preferred professional | Not shown: fewer than 30 answers | Not shown: fewer than 30 answers |
| Knowing the next step | 96.6%likely range 82.0% to 99.4%, 112 answers | 87.6%likely range 80.9% to 92.2%, 112 answers |
| Contacting the practice | 93.4%likely range 77.7% to 98.3%, 113 answers | 85.6%likely range 78.6% to 90.6%, 112 answers |
| Wait for an appointment | 74.2%likely range 54.7% to 87.3%, 106 answers | 81.3%likely range 73.6% to 87.1%, 107 answers |
| Being listened to | 94.1%likely range 78.2% to 98.6%, 109 answers | 84.9%likely range 77.7% to 90.0%, 111 answers |
| Care and concern | 91.6%likely range 75.0% to 97.5%, 111 answers | 88.2%likely range 81.6% to 92.7%, 112 answers |
| Confidence and trust | 96.5%likely range 81.6% to 99.4%, 110 answers | 91.6%likely range 85.6% to 95.3%, 111 answers |
| Involvement in decisions | 93.1%likely range 76.5% to 98.2%, 106 answers | 89.0%likely range 82.2% to 93.4%, 105 answers |
| Needs met | 92.2%likely range 75.9% to 97.8%, 111 answers | 88.5%likely range 82.1% to 92.9%, 114 answers |
| Vaccinations and screening (NHS England QOF, not part of the grade) | ||
| Babies at 8 months | 97.3%likely range 93.3% to 99.0%, 150 patients | 93.3%likely range 85.3% to 97.1%, 75 patients |
| Children at 18 months | 96.1%likely range 91.8% to 98.2%, 154 patients | 94.9%likely range 87.5% to 98.0%, 78 patients |
| Children at 5 years | 96.0%likely range 92.0% to 98.1%, 176 patients | 93.5%likely range 84.6% to 97.5%, 62 patients |
| Women aged 25 to 49 | 82.7%likely range 81.3% to 84.1%, 2,743 patients | 78.8%likely range 76.4% to 81.0%, 1,213 patients |
| Women aged 50 to 64 | 83.5%likely range 81.6% to 85.2%, 1,628 patients | 78.5%likely range 75.4% to 81.3%, 743 patients |
| Facts (NHS England, not part of the grade) | ||
| Registered patients | 16,879August 2026 | 7,599August 2026 |
| Primary care network | Derwentside PCN | Derwentside PCN |
| Phone | 01207 585890 | 01207 560206 |
| Friends and Family Test (its own feedback) | 98.4% good or very good63 answers, June 2026 | No results for June 2026 |
| Appointments (one month) | 7,973 in August 2026Same day 33.8%; face to face 70.2% | 4,584 in August 2026Same day 37.9%; face to face 52.2% |
| Antibiotic items per STAR-PU (one year) | 0.91England 0.74, April 2025 to March 2026 | 0.76England 0.74, April 2025 to March 2026 |
| GPs (full-time equivalent) | 9.9 qualified permanent14.8 including trainees and locums1,710 patients per permanent GP | 4.8 qualified permanent4.8 including trainees and locums1,601 patients per permanent GP |
| CQC rating (a separate source) | Good | Good |
“Clearly higher” appears only when a practice’s likely range lies wholly above every other practice’s here. When the ranges overlap, the survey cannot tell the practices apart and nobody is pointed out. A practice never gets a mark for being lower.
The Practice Grade weighs the survey and access, from NHS appointment and phone data; the other survey questions are from the 2026 GP Patient Survey. The facts are from NHS England, the Care Quality Commission and OHID, are not part of the grade, and are shown as each practice’s own record. NHS England advises against ranking practices on the Friends and Family Test or on appointment figures, and we point nothing out in the facts, vaccination or screening rows.
The full pages
Sources
- 2026 GP Patient Survey: https://www.gp-patient.co.uk/
- Contains information from NHS England, licenced under the current version of the Open Government Licence
- Contains information from the Care Quality Commission, licensed under the Open Government Licence. CQC must be acknowledged as the source of the data; CQC is not responsible for our analysis.
- Contains public sector information licensed under the Open Government Licence v3.0. Antibiotic prescribing: UK Health Security Agency and Office for Health Improvement and Disparities (Fingertips), from NHS Business Services Authority prescribing data.