Manchester · Compare
New Islington Medical Centre vs City Health Centre
Two GP practices in the same primary care network, a short way apart. Side by side, with the margin of error on every figure.
Can the survey tell them apart?
New Islington Medical Centre and City Health Centre cannot be told apart on the Practice Grade. The likely ranges overlap, so the data does not show that one is ahead of the other, whatever the two numbers are.
Side by side
| Measure | New Islington Medical CentreM4 6EE | City Health CentreM1 1PL |
|---|---|---|
| Practice Grade (the 2026 GP Patient Survey and NHS appointment and phone data) | ||
| Practice Grade | 90.1likely range 74.6 to 95.993 survey answers | 75.6likely range 47.1 to 90.271 survey answers |
| Label (against the England average) | Patients: cannot be told apart from the England average | Patients: cannot be told apart from the England average |
| Patients who describe the practice as good | 88.5%likely range 66.4% to 96.8%, 93 answers | 73.1%likely range 32.4% to 93.9%, 71 answers |
| Access (mean of the two below) | 93.7%likely range 90.6% to 95.5%Clearly higher | 81.3%likely range 76.4% to 85.2% |
| Appointments within two weeks of booking | 98.3%likely range 94.6% to 99.5%, 2,255 appointments | 93.2%likely range 88.3% to 96.2%, 2,487 appointments |
| Calls answered by the practice | 89.0%likely range 84.0% to 92.5%, 4,380 callsClearly higher | 69.3%likely range 60.8% to 76.6%, 2,642 calls |
| More survey questions (not part of the grade) | ||
| Getting through on the phone | 81.1%likely range 55.6% to 93.7%, 78 answers | 49.8%likely range 13.4% to 86.4%, 48 answers |
| Reception and admin team | 91.6%likely range 69.0% to 98.2%, 86 answers | 76.2%likely range 32.7% to 95.5%, 63 answers |
| Having a preferred professional | 11.9%likely range 3.4% to 34.1%, 93 answers | 23.7%likely range 4.9% to 65.2%, 71 answers |
| Seeing your preferred professional | Not shown: fewer than 30 answers | Not shown: fewer than 30 answers |
| Knowing the next step | 91.8%likely range 69.2% to 98.2%, 86 answers | 94.1%likely range 47.1% to 99.7%, 61 answers |
| Contacting the practice | 85.3%likely range 61.9% to 95.4%, 88 answers | 74.4%likely range 31.1% to 94.9%, 62 answers |
| Wait for an appointment | 91.8%likely range 68.0% to 98.3%, 79 answers | 68.8%likely range 24.4% to 93.8%, 51 answers |
| Being listened to | 96.4%likely range 74.9% to 99.6%, 83 answers | 87.9%likely range 40.4% to 98.7%, 58 answers |
| Care and concern | 94.7%likely range 72.7% to 99.2%, 84 answers | 87.9%likely range 40.4% to 98.7%, 58 answers |
| Confidence and trust | 97.4%likely range 76.4% to 99.8%, 84 answers | 89.7%likely range 41.5% to 99.1%, 57 answers |
| Involvement in decisions | 93.5%likely range 70.2% to 98.9%, 79 answers | 92.1%likely range 42.0% to 99.5%, 53 answers |
| Needs met | 94.0%likely range 70.8% to 99.0%, 79 answers | 94.6%likely range 46.4% to 99.7%, 58 answers |
| Vaccinations and screening (NHS England QOF, not part of the grade) | ||
| Babies at 8 months | 89.7%likely range 81.0% to 94.7%, 78 patients | 84.9%likely range 75.8% to 90.9%, 86 patients |
| Children at 18 months | 75.6%likely range 61.3% to 85.8%, 45 patients | 87.1%likely range 77.3% to 93.1%, 70 patients |
| Children at 5 years | 80.6%likely range 69.1% to 88.6%, 62 patients | 75.7%likely range 59.9% to 86.6%, 37 patients |
| Women aged 25 to 49 | 69.8%likely range 68.4% to 71.1%, 4,294 patients | 50.0%likely range 48.5% to 51.6%, 4,192 patients |
| Women aged 50 to 64 | 76.5%likely range 72.0% to 80.5%, 375 patients | 63.6%likely range 58.1% to 68.8%, 305 patients |
| Facts (NHS England, not part of the grade) | ||
| Registered patients | 13,023August 2026 | 15,592August 2026 |
| Primary care network | City Centre & Ancoats PCN | City Centre & Ancoats PCN |
| Phone | 0161 2725660 | 0161 8396227 |
| Friends and Family Test (its own feedback) | 85.0% good or very good233 answers, June 2026 | 83.8% good or very good37 answers, June 2026 |
| Appointments (one month) | 3,816 in August 2026Same day 47.4%; face to face 58.1% | 4,287 in August 2026Same day 40.3%; face to face 86.1% |
| Antibiotic items per STAR-PU (one year) | 0.65England 0.74, April 2025 to March 2026 | 0.39England 0.74, April 2025 to March 2026 |
| GPs (full-time equivalent) | 4.3 qualified permanent6.2 including trainees and locums3,043 patients per permanent GP | 6.0 qualified permanent6.0 including trainees and locums2,622 patients per permanent GP |
| CQC rating (a separate source) | Good | Good |
“Clearly higher” appears only when a practice’s likely range lies wholly above every other practice’s here. When the ranges overlap, the survey cannot tell the practices apart and nobody is pointed out. A practice never gets a mark for being lower.
The Practice Grade weighs the survey and access, from NHS appointment and phone data; the other survey questions are from the 2026 GP Patient Survey. The facts are from NHS England, the Care Quality Commission and OHID, are not part of the grade, and are shown as each practice’s own record. NHS England advises against ranking practices on the Friends and Family Test or on appointment figures, and we point nothing out in the facts, vaccination or screening rows.
The full pages
Sources
- 2026 GP Patient Survey: https://www.gp-patient.co.uk/
- Contains information from NHS England, licenced under the current version of the Open Government Licence
- Contains information from the Care Quality Commission, licensed under the Open Government Licence. CQC must be acknowledged as the source of the data; CQC is not responsible for our analysis.
- Contains public sector information licensed under the Open Government Licence v3.0. Antibiotic prescribing: UK Health Security Agency and Office for Health Improvement and Disparities (Fingertips), from NHS Business Services Authority prescribing data.