South Cambridgeshire · Compare
Maple Surgery Bar Hill Health Centre vs Swavesey Surgery
Two GP practices in the same primary care network, a short way apart. Side by side, with the margin of error on every figure.
Can the survey tell them apart?
Swavesey Surgery’s Practice Grade is clearly higher than Maple Surgery Bar Hill Health Centre’s: its likely range lies wholly above.
Side by side
| Measure | Maple Surgery Bar Hill Health CentreCB23 8EH | Swavesey SurgeryCB24 4RA |
|---|---|---|
| Practice Grade (the 2026 GP Patient Survey and NHS appointment and phone data) | ||
| Practice Grade | 76.6likely range 72.9 to 79.692 survey answers | 86.9likely range 84.3 to 89.0118 survey answersClearly higher |
| Label (against the England average) | Patients: cannot be told apart from the England average | Patients: clearly above the England average |
| Patients who describe the practice as good | 78.2%likely range 74.3% to 81.6%, 92 answers | 93.0%likely range 91.6% to 94.2%, 118 answersClearly higher |
| Access (mean of the two below) | 72.7%likely range 64.3% to 78.9% | 72.4%likely range 64.4% to 78.8% |
| Appointments within two weeks of booking | 82.2%likely range 73.8% to 88.4%, 1,596 appointments | 82.2%likely range 71.0% to 89.7%, 972 appointments |
| Calls answered by the practice | Not in the grade: no phone data | 62.5%likely range 51.1% to 72.8%, 1,522 calls |
| More survey questions (not part of the grade) | ||
| Getting through on the phone | 71.9%likely range 67.6% to 75.9%, 86 answers | 86.2%likely range 84.3% to 87.9%, 112 answers |
| Reception and admin team | 93.3%likely range 90.7% to 95.2%, 92 answers | 95.5%likely range 94.3% to 96.5%, 115 answers |
| Having a preferred professional | 23.9%likely range 20.4% to 27.9%, 93 answers | 38.2%likely range 35.7% to 40.7%, 117 answers |
| Seeing your preferred professional | Not shown: fewer than 30 answers | 81.5%likely range 78.1% to 84.6%, 45 answers |
| Knowing the next step | 87.1%likely range 83.8% to 89.9%, 87 answers | 90.6%likely range 89.0% to 92.0%, 116 answers |
| Contacting the practice | 79.1%likely range 75.2% to 82.6%, 89 answers | 89.0%likely range 87.3% to 90.5%, 116 answers |
| Wait for an appointment | 71.9%likely range 67.4% to 75.9%, 81 answers | 71.7%likely range 69.3% to 73.9%, 115 answers |
| Being listened to | 85.5%likely range 82.0% to 88.4%, 88 answers | 95.2%likely range 94.0% to 96.2%, 117 answers |
| Care and concern | 82.0%likely range 78.2% to 85.2%, 89 answers | 90.7%likely range 89.2% to 92.1%, 117 answers |
| Confidence and trust | 95.2%likely range 92.8% to 96.8%, 87 answers | 98.1%likely range 97.3% to 98.7%, 118 answers |
| Involvement in decisions | 91.4%likely range 88.4% to 93.7%, 84 answers | 96.6%likely range 95.6% to 97.5%, 111 answers |
| Needs met | 94.6%likely range 92.1% to 96.3%, 85 answers | 95.7%likely range 94.6% to 96.7%, 115 answers |
| Vaccinations and screening (NHS England QOF, not part of the grade) | ||
| Babies at 8 months | 94.3%likely range 81.4% to 98.4%, 35 patients | 94.9%likely range 83.1% to 98.6%, 39 patients |
| Children at 18 months | 90.9%likely range 76.4% to 96.9%, 33 patients | 97.5%likely range 87.1% to 99.6%, 40 patients |
| Children at 5 years | 91.7%likely range 78.2% to 97.1%, 36 patients | 95.7%likely range 85.8% to 98.8%, 47 patients |
| Women aged 25 to 49 | 76.1%likely range 72.8% to 79.1%, 690 patients | 76.5%likely range 72.9% to 79.7%, 587 patients |
| Women aged 50 to 64 | 82.5%likely range 78.0% to 86.2%, 325 patients | 83.2%likely range 78.8% to 86.8%, 333 patients |
| Facts (NHS England, not part of the grade) | ||
| Registered patients | 4,150August 2026 | 3,578August 2026 |
| Primary care network | Cambridge North Villages PCN | Cambridge North Villages PCN |
| Phone | 01954 780442 | 01954 230202 |
| Friends and Family Test (its own feedback) | 95.2% good or very good165 answers, June 2026 | 97.9% good or very good142 answers, June 2026 |
| Appointments (one month) | 1,977 in August 2026Same day 43.6%; face to face 57.8% | 1,442 in August 2026Same day 35.2%; face to face 70.3% |
| Antibiotic items per STAR-PU (one year) | 0.58England 0.74, April 2025 to March 2026 | 0.86England 0.74, April 2025 to March 2026 |
| GPs (full-time equivalent) | 1.3 qualified permanent1.3 including trainees and locums3,163 patients per permanent GP | 1.5 qualified permanent1.5 including trainees and locums2,396 patients per permanent GP |
| CQC rating (a separate source) | Good | Good |
“Clearly higher” appears only when a practice’s likely range lies wholly above every other practice’s here. When the ranges overlap, the survey cannot tell the practices apart and nobody is pointed out. A practice never gets a mark for being lower.
The Practice Grade weighs the survey and access, from NHS appointment and phone data; the other survey questions are from the 2026 GP Patient Survey. The facts are from NHS England, the Care Quality Commission and OHID, are not part of the grade, and are shown as each practice’s own record. NHS England advises against ranking practices on the Friends and Family Test or on appointment figures, and we point nothing out in the facts, vaccination or screening rows.
The full pages
Sources
- 2026 GP Patient Survey: https://www.gp-patient.co.uk/
- Contains information from NHS England, licenced under the current version of the Open Government Licence
- Contains information from the Care Quality Commission, licensed under the Open Government Licence. CQC must be acknowledged as the source of the data; CQC is not responsible for our analysis.
- Contains public sector information licensed under the Open Government Licence v3.0. Antibiotic prescribing: UK Health Security Agency and Office for Health Improvement and Disparities (Fingertips), from NHS Business Services Authority prescribing data.