East Suffolk · Compare
Little St John Street Surgery vs Framfield House Surgery
Two GP practices in the same primary care network, a short way apart. Side by side, with the margin of error on every figure.
Can the survey tell them apart?
Little St John Street Surgery and Framfield House Surgery cannot be told apart on the Practice Grade. The likely ranges overlap, so the data does not show that one is ahead of the other, whatever the two numbers are.
Side by side
| Measure | Little St John Street SurgeryIP12 1EE | Framfield House SurgeryIP12 4FD |
|---|---|---|
| Practice Grade (the 2026 GP Patient Survey and NHS appointment and phone data) | ||
| Practice Grade | 91.7likely range 89.3 to 93.3125 survey answers | 90.7likely range 82.2 to 94.1107 survey answers |
| Label (against the England average) | Patients: clearly above the England average | Patients: clearly above the England average |
| Patients who describe the practice as good | 96.9%likely range 94.2% to 98.4%, 125 answers | 92.6%likely range 80.6% to 97.4%, 107 answers |
| Access (mean of the two below) | 79.5%likely range 74.4% to 83.5% | 86.0%likely range 82.4% to 88.3% |
| Appointments within two weeks of booking | 79.4%likely range 71.2% to 85.8%, 1,768 appointments | 94.9%likely range 88.9% to 97.7%, 1,608 appointmentsClearly higher |
| Calls answered by the practice | 79.4%likely range 73.4% to 84.4%, 4,290 calls | 77.1%likely range 73.0% to 80.6%, 9,691 calls |
| More survey questions (not part of the grade) | ||
| Getting through on the phone | 87.0%likely range 82.6% to 90.5%, 123 answers | 72.1%likely range 56.9% to 83.4%, 106 answers |
| Reception and admin team | 94.6%likely range 91.3% to 96.7%, 126 answers | 95.6%likely range 84.7% to 98.9%, 107 answers |
| Having a preferred professional | 27.0%likely range 22.2% to 32.3%, 127 answers | 35.9%likely range 23.1% to 51.2%, 106 answers |
| Seeing your preferred professional | 74.5%likely range 64.2% to 82.7%, 38 answers | 46.8%likely range 25.1% to 69.8%, 41 answers |
| Knowing the next step | 98.9%likely range 96.9% to 99.6%, 124 answers | 86.8%likely range 73.4% to 94.0%, 107 answers |
| Contacting the practice | 92.6%likely range 88.9% to 95.1%, 125 answers | 86.8%likely range 73.3% to 94.0%, 106 answers |
| Wait for an appointment | 88.4%likely range 84.0% to 91.8%, 115 answers | 86.5%likely range 72.1% to 94.0%, 97 answers |
| Being listened to | 98.7%likely range 96.6% to 99.5%, 120 answers | 90.4%likely range 77.6% to 96.3%, 104 answers |
| Care and concern | 96.5%likely range 93.7% to 98.1%, 123 answers | 90.9%likely range 78.1% to 96.6%, 103 answers |
| Confidence and trust | 98.8%likely range 96.6% to 99.5%, 123 answers | 97.9%likely range 87.9% to 99.7%, 105 answers |
| Involvement in decisions | 98.8%likely range 96.6% to 99.6%, 115 answers | 91.8%likely range 78.9% to 97.1%, 99 answers |
| Needs met | 98.2%likely range 95.8% to 99.2%, 122 answers | 95.7%likely range 84.6% to 98.9%, 103 answers |
| Vaccinations and screening (NHS England QOF, not part of the grade) | ||
| Babies at 8 months | 90.6%likely range 75.8% to 96.8%, 32 patients | 92.6%likely range 85.4% to 96.3%, 94 patients |
| Children at 18 months | 86.7%likely range 70.3% to 94.7%, 30 patients | 93.6%likely range 87.3% to 96.9%, 109 patients |
| Children at 5 years | 86.4%likely range 73.3% to 93.6%, 44 patients | 93.3%likely range 86.8% to 96.7%, 104 patients |
| Women aged 25 to 49 | 74.6%likely range 71.5% to 77.5%, 807 patients | 78.0%likely range 76.1% to 79.8%, 1,948 patients |
| Women aged 50 to 64 | 80.6%likely range 77.6% to 83.3%, 727 patients | 80.6%likely range 78.4% to 82.6%, 1,407 patients |
| Facts (NHS England, not part of the grade) | ||
| Registered patients | 6,868August 2026 | 14,673August 2026 |
| Primary care network | The Deben Health Group PCN | The Deben Health Group PCN |
| Phone | 01394 382046 | 01394 615500 |
| Friends and Family Test (its own feedback) | No results for June 2026 | No results for June 2026 |
| Appointments (one month) | 3,367 in August 2026Same day 40.6%; face to face 88.3% | 6,130 in August 2026Same day 35.9%; face to face 69.1% |
| Antibiotic items per STAR-PU (one year) | 0.88England 0.74, April 2025 to March 2026 | 0.80England 0.74, April 2025 to March 2026 |
| GPs (full-time equivalent) | 3.5 qualified permanent3.5 including trainees and locums1,966 patients per permanent GP | 8.0 qualified permanent9.0 including trainees and locums1,843 patients per permanent GP |
| CQC rating (a separate source) | Outstanding | Good |
“Clearly higher” appears only when a practice’s likely range lies wholly above every other practice’s here. When the ranges overlap, the survey cannot tell the practices apart and nobody is pointed out. A practice never gets a mark for being lower.
The Practice Grade weighs the survey and access, from NHS appointment and phone data; the other survey questions are from the 2026 GP Patient Survey. The facts are from NHS England, the Care Quality Commission and OHID, are not part of the grade, and are shown as each practice’s own record. NHS England advises against ranking practices on the Friends and Family Test or on appointment figures, and we point nothing out in the facts, vaccination or screening rows.
The full pages
Sources
- 2026 GP Patient Survey: https://www.gp-patient.co.uk/
- Contains information from NHS England, licenced under the current version of the Open Government Licence
- Contains information from the Care Quality Commission, licensed under the Open Government Licence. CQC must be acknowledged as the source of the data; CQC is not responsible for our analysis.
- Contains public sector information licensed under the Open Government Licence v3.0. Antibiotic prescribing: UK Health Security Agency and Office for Health Improvement and Disparities (Fingertips), from NHS Business Services Authority prescribing data.