Hounslow · Compare
Kingfisher Practice vs Redwood Practice
Two GP practices in the same primary care network, a short way apart. Side by side, with the margin of error on every figure.
Can the survey tell them apart?
Kingfisher Practice and Redwood Practice cannot be told apart on the Practice Grade. The likely ranges overlap, so the data does not show that one is ahead of the other, whatever the two numbers are.
Side by side
| Measure | Kingfisher PracticeTW3 2DY | Redwood PracticeTW3 2DY |
|---|---|---|
| Practice Grade (the 2026 GP Patient Survey and NHS appointment and phone data) | ||
| Practice Grade | 82.7likely range 76.9 to 87.196 survey answers | 86.9likely range 81.1 to 90.596 survey answers |
| Label (against the England average) | Cannot be told apart from the England average | Clearly above the England average |
| Patients who describe the practice as good | 81.9%likely range 73.9% to 87.9%, 96 answers | 89.4%likely range 81.6% to 94.1%, 96 answers |
| Access (mean of the two below) | 84.5%likely range 79.1% to 88.4% | 81.0%likely range 74.2% to 86.0% |
| Appointments within two weeks of booking | 83.9%likely range 75.3% to 90.0%, 1,451 appointments | 78.8%likely range 66.8% to 87.3%, 906 appointments |
| Calls answered by the practice | 85.0%likely range 78.6% to 89.7%, 3,318 calls | 83.2%likely range 76.6% to 88.2%, 3,348 calls |
| More survey questions (not part of the grade) | ||
| Getting through on the phone | 87.8%likely range 80.5% to 92.6%, 95 answers | 89.5%likely range 81.6% to 94.3%, 93 answers |
| Reception and admin team | 92.0%likely range 85.4% to 95.7%, 94 answers | 91.2%likely range 83.8% to 95.4%, 97 answers |
| Having a preferred professional | 35.7%likely range 27.5% to 44.8%, 96 answers | 50.8%likely range 40.9% to 60.7%, 95 answers |
| Seeing your preferred professional | 31.3%likely range 20.0% to 45.5%, 41 answers | 63.1%likely range 49.0% to 75.3%, 50 answers |
| Knowing the next step | 86.7%likely range 79.1% to 91.8%, 92 answers | 90.9%likely range 83.3% to 95.2%, 94 answers |
| Contacting the practice | 84.9%likely range 77.3% to 90.3%, 96 answers | 88.8%likely range 80.9% to 93.7%, 95 answers |
| Wait for an appointment | 74.1%likely range 65.0% to 81.5%, 88 answers | 76.8%likely range 67.2% to 84.3%, 92 answers |
| Being listened to | 84.5%likely range 76.7% to 90.0%, 94 answers | 94.5%likely range 87.9% to 97.6%, 94 answers |
| Care and concern | 86.0%likely range 78.4% to 91.2%, 95 answers | 92.8%likely range 85.6% to 96.5%, 93 answers |
| Confidence and trust | 89.2%likely range 82.1% to 93.7%, 95 answers | 98.6%likely range 93.5% to 99.7%, 91 answers |
| Involvement in decisions | 93.5%likely range 87.1% to 96.8%, 89 answers | 98.0%likely range 92.5% to 99.5%, 90 answers |
| Needs met | 95.7%likely range 90.1% to 98.2%, 92 answers | 94.3%likely range 87.6% to 97.5%, 93 answers |
| Vaccinations and screening (NHS England QOF, not part of the grade) | ||
| Babies at 8 months | 96.4%likely range 87.9% to 99.0%, 56 patients | 84.4%likely range 71.2% to 92.3%, 45 patients |
| Children at 18 months | 86.7%likely range 73.8% to 93.7%, 45 patients | 78.6%likely range 64.1% to 88.3%, 42 patients |
| Children at 5 years | 79.3%likely range 67.2% to 87.7%, 58 patients | 65.3%likely range 53.8% to 75.2%, 72 patients |
| Women aged 25 to 49 | 66.9%likely range 64.2% to 69.6%, 1,192 patients | 68.0%likely range 65.4% to 70.6%, 1,258 patients |
| Women aged 50 to 64 | 75.3%likely range 71.5% to 78.8%, 527 patients | 80.0%likely range 76.7% to 82.9%, 629 patients |
| Facts (NHS England, not part of the grade) | ||
| Registered patients | 6,403August 2026 | 6,643August 2026 |
| Primary care network | Hounslow Health PCN | Hounslow Health PCN |
| Phone | 020 86303482 | 020 86303488 |
| Friends and Family Test (its own feedback) | 97.6% good or very good41 answers, June 2026 | 97.0% good or very good133 answers, June 2026 |
| Appointments (one month) | 1,964 in August 2026Same day 21.8%; face to face 85.4% | 1,600 in August 2026Same day 37.1%; face to face 81.2% |
| Antibiotic items per STAR-PU (one year) | 0.70England 0.74, April 2025 to March 2026 | 0.64England 0.74, April 2025 to March 2026 |
| GPs (full-time equivalent) | 3.1 qualified permanent5.3 including trainees and locums2,052 patients per permanent GP | 3.7 qualified permanent4.3 including trainees and locums1,777 patients per permanent GP |
| CQC rating (a separate source) | Good | Good |
“Clearly higher” appears only when a practice’s likely range lies wholly above every other practice’s here. When the ranges overlap, the survey cannot tell the practices apart and nobody is pointed out. A practice never gets a mark for being lower.
The Practice Grade weighs the survey and access, from NHS appointment and phone data; the other survey questions are from the 2026 GP Patient Survey. The facts are from NHS England, the Care Quality Commission and OHID, are not part of the grade, and are shown as each practice’s own record. NHS England advises against ranking practices on the Friends and Family Test or on appointment figures, and we point nothing out in the facts, vaccination or screening rows.
The full pages
Sources
- 2026 GP Patient Survey: https://www.gp-patient.co.uk/
- Contains information from NHS England, licenced under the current version of the Open Government Licence
- Contains information from the Care Quality Commission, licensed under the Open Government Licence. CQC must be acknowledged as the source of the data; CQC is not responsible for our analysis.
- Contains public sector information licensed under the Open Government Licence v3.0. Antibiotic prescribing: UK Health Security Agency and Office for Health Improvement and Disparities (Fingertips), from NHS Business Services Authority prescribing data.