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Kingfisher Family Practice vs Crown House Surgery
Two GP practices in the same primary care network, a short way apart. Side by side, with the margin of error on every figure.
Can the survey tell them apart?
Kingfisher Family Practice and Crown House Surgery cannot be told apart on the Practice Grade. The likely ranges overlap, so the data does not show that one is ahead of the other, whatever the two numbers are.
Side by side
| Measure | Kingfisher Family PracticeDN22 7XF | Crown House SurgeryDN22 7XF |
|---|---|---|
| Practice Grade (the 2026 GP Patient Survey and NHS appointment and phone data) | ||
| Practice Grade | 77.7likely range 63.2 to 86.1102 survey answers | 73.3likely range 65.7 to 79.4122 survey answers |
| Label (against the England average) | Patients: cannot be told apart from the England average | Patients: cannot be told apart from the England average |
| Patients who describe the practice as good | 79.3%likely range 58.6% to 91.2%, 102 answers | 72.5%likely range 61.8% to 81.1%, 122 answers |
| Access (mean of the two below) | 73.8%likely range 71.5% to 75.8% | 74.9%likely range 71.3% to 78.0% |
| Appointments within two weeks of booking | 96.7%likely range 94.0% to 98.2%, 4,730 appointmentsClearly higher | 90.7%likely range 86.2% to 93.8%, 3,531 appointments |
| Calls answered by the practice | 50.7%likely range 47.1% to 54.4%, 14,751 calls | 59.1%likely range 53.5% to 64.4%, 6,457 calls |
| More survey questions (not part of the grade) | ||
| Getting through on the phone | 61.3%likely range 40.3% to 78.7%, 99 answers | 50.8%likely range 39.9% to 61.6%, 120 answers |
| Reception and admin team | 93.2%likely range 74.9% to 98.4%, 101 answers | 81.0%likely range 71.0% to 88.2%, 121 answers |
| Having a preferred professional | 29.3%likely range 14.5% to 50.2%, 103 answers | 38.4%likely range 28.4% to 49.4%, 121 answers |
| Seeing your preferred professional | 29.6%likely range 8.6% to 65.1%, 34 answers | 46.8%likely range 30.4% to 64.0%, 48 answers |
| Knowing the next step | 93.3%likely range 75.0% to 98.5%, 101 answers | 84.6%likely range 75.1% to 91.0%, 121 answers |
| Contacting the practice | 79.9%likely range 59.3% to 91.5%, 103 answers | 64.1%likely range 53.1% to 73.8%, 122 answers |
| Wait for an appointment | 71.3%likely range 49.1% to 86.4%, 92 answers | 61.7%likely range 50.1% to 72.2%, 110 answers |
| Being listened to | 89.5%likely range 70.0% to 96.9%, 99 answers | 89.8%likely range 80.9% to 94.8%, 115 answers |
| Care and concern | 90.4%likely range 71.2% to 97.3%, 100 answers | 85.8%likely range 76.2% to 92.0%, 116 answers |
| Confidence and trust | 91.8%likely range 72.8% to 97.9%, 99 answers | 95.6%likely range 88.3% to 98.4%, 115 answers |
| Involvement in decisions | 93.2%likely range 74.4% to 98.5%, 97 answers | 92.2%likely range 83.8% to 96.5%, 113 answers |
| Needs met | 89.3%likely range 69.8% to 96.8%, 100 answers | 94.3%likely range 86.7% to 97.7%, 118 answers |
| Vaccinations and screening (NHS England QOF, not part of the grade) | ||
| Babies at 8 months | 94.4%likely range 89.7% to 97.0%, 160 patients | 91.0%likely range 82.6% to 95.6%, 78 patients |
| Children at 18 months | 87.8%likely range 81.1% to 92.3%, 131 patients | 93.9%likely range 87.3% to 97.2%, 98 patients |
| Children at 5 years | 91.3%likely range 85.0% to 95.1%, 126 patients | 90.5%likely range 83.0% to 94.9%, 95 patients |
| Women aged 25 to 49 | 76.3%likely range 74.5% to 78.0%, 2,286 patients | 78.8%likely range 76.7% to 80.8%, 1,548 patients |
| Women aged 50 to 64 | 79.4%likely range 77.4% to 81.3%, 1,589 patients | 77.0%likely range 74.5% to 79.3%, 1,179 patients |
| Facts (NHS England, not part of the grade) | ||
| Registered patients | 15,829August 2026 | 11,368August 2026 |
| Primary care network | Retford and Villages PCN | Retford and Villages PCN |
| Phone | 01777 702381 | 01777 703672 |
| Friends and Family Test (its own feedback) | 100.0% good or very good41 answers, June 2026 | 97.8% good or very good319 answers, June 2026 |
| Appointments (one month) | 10,948 in August 2026Same day 49.6%; face to face 82.3% | 7,085 in August 2026Same day 25.9%; face to face 39.3% |
| Antibiotic items per STAR-PU (one year) | 0.88England 0.74, April 2025 to March 2026 | 0.67England 0.74, April 2025 to March 2026 |
| GPs (full-time equivalent) | 8.9 qualified permanent10.6 including trainees and locums1,780 patients per permanent GP | 6.9 qualified permanent8.5 including trainees and locums1,647 patients per permanent GP |
| CQC rating (a separate source) | Good | Good |
“Clearly higher” appears only when a practice’s likely range lies wholly above every other practice’s here. When the ranges overlap, the survey cannot tell the practices apart and nobody is pointed out. A practice never gets a mark for being lower.
The Practice Grade weighs the survey and access, from NHS appointment and phone data; the other survey questions are from the 2026 GP Patient Survey. The facts are from NHS England, the Care Quality Commission and OHID, are not part of the grade, and are shown as each practice’s own record. NHS England advises against ranking practices on the Friends and Family Test or on appointment figures, and we point nothing out in the facts, vaccination or screening rows.
The full pages
Sources
- 2026 GP Patient Survey: https://www.gp-patient.co.uk/
- Contains information from NHS England, licenced under the current version of the Open Government Licence
- Contains information from the Care Quality Commission, licensed under the Open Government Licence. CQC must be acknowledged as the source of the data; CQC is not responsible for our analysis.
- Contains public sector information licensed under the Open Government Licence v3.0. Antibiotic prescribing: UK Health Security Agency and Office for Health Improvement and Disparities (Fingertips), from NHS Business Services Authority prescribing data.