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High Street Surgery vs South Park Surgery

Two GP practices in the same primary care network, a short way apart. Side by side, with the margin of error on every figure.

Can the survey tell them apart?

High Street Surgery and South Park Surgery cannot be told apart on the Practice Grade. The likely ranges overlap, so the data does not show that one is ahead of the other, whatever the two numbers are.

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Side by side

MeasureHigh Street SurgerySK11 6JLSouth Park SurgerySK11 6JL
Practice Grade (the 2026 GP Patient Survey and NHS appointment and phone data)
Practice Grade81.0likely range 74.2 to 86.0104 survey answers86.4likely range 77.2 to 91.6121 survey answers
Label (against the England average)Cannot be told apart from the England averageCannot be told apart from the England average
Patients who describe the practice as good82.0%likely range 72.5% to 88.8%, 104 answers86.1%likely range 73.0% to 93.4%, 121 answers
Access (mean of the two below)78.6%likely range 73.4% to 82.8%86.9%likely range 83.5% to 89.5%Clearly higher
Appointments within two weeks of booking76.8%likely range 68.5% to 83.5%, 1,840 appointments86.2%likely range 81.4% to 89.8%, 3,921 appointments
Calls answered by the practice80.2%likely range 73.8% to 85.4%, 3,716 calls87.6%likely range 82.7% to 91.3%, 4,756 calls
More survey questions (not part of the grade)
Getting through on the phone88.1%likely range 79.1% to 93.5%, 97 answers81.7%likely range 67.4% to 90.6%, 113 answers
Reception and admin team94.1%likely range 86.7% to 97.5%, 100 answers93.0%likely range 81.2% to 97.6%, 115 answers
Having a preferred professional46.3%likely range 36.1% to 56.9%, 104 answers43.4%likely range 29.8% to 58.1%, 119 answers
Seeing your preferred professional51.3%likely range 35.5% to 66.8%, 45 answers48.5%likely range 27.3% to 70.3%, 48 answers
Knowing the next step87.8%likely range 79.0% to 93.3%, 100 answers97.5%likely range 87.1% to 99.5%, 110 answers
Contacting the practice79.0%likely range 69.1% to 86.4%, 101 answers86.5%likely range 73.3% to 93.8%, 117 answers
Wait for an appointment65.5%likely range 54.4% to 75.1%, 95 answers76.9%likely range 61.8% to 87.3%, 109 answers
Being listened to88.2%likely range 79.6% to 93.5%, 103 answers94.0%likely range 82.6% to 98.1%, 117 answers
Care and concern86.5%likely range 77.6% to 92.3%, 102 answers92.0%likely range 80.0% to 97.1%, 117 answers
Confidence and trust93.6%likely range 86.2% to 97.2%, 102 answers95.3%likely range 84.4% to 98.7%, 117 answers
Involvement in decisions94.0%likely range 86.6% to 97.5%, 99 answers96.2%likely range 85.2% to 99.1%, 111 answers
Needs met89.1%likely range 80.5% to 94.1%, 101 answers93.1%likely range 81.4% to 97.7%, 116 answers
Vaccinations and screening (NHS England QOF, not part of the grade)
Babies at 8 months97.1%likely range 85.5% to 99.5%, 35 patients97.3%likely range 90.5% to 99.2%, 73 patients
Children at 18 months93.9%likely range 80.4% to 98.3%, 33 patients96.8%likely range 91.0% to 98.9%, 94 patients
Children at 5 years86.8%likely range 75.2% to 93.5%, 53 patients95.8%likely range 88.3% to 98.6%, 71 patients
Women aged 25 to 4974.1%likely range 71.3% to 76.7%, 1,034 patients79.2%likely range 77.3% to 81.0%, 1,853 patients
Women aged 50 to 6473.5%likely range 69.9% to 76.7%, 648 patients81.5%likely range 79.1% to 83.6%, 1,171 patients
Facts (NHS England, not part of the grade)
Registered patients6,707August 202612,118August 2026
Primary care networkMacclesfield PCNMacclesfield PCN
Phone01625 42369201625 422249
Friends and Family Test (its own feedback)No results for June 202687.7% good or very good122 answers, June 2026
Appointments (one month)2,406 in August 2026Same day 43.5%; face to face 51.4%4,891 in August 2026Same day 41.4%; face to face 59.3%
Antibiotic items per STAR-PU (one year)0.51England 0.74, April 2025 to March 20260.71England 0.74, April 2025 to March 2026
GPs (full-time equivalent)5.0 qualified permanent9.0 including trainees and locums1,345 patients per permanent GP7.3 qualified permanent10.5 including trainees and locums1,662 patients per permanent GP
CQC rating (a separate source)GoodGood

“Clearly higher” appears only when a practice’s likely range lies wholly above every other practice’s here. When the ranges overlap, the survey cannot tell the practices apart and nobody is pointed out. A practice never gets a mark for being lower.

The Practice Grade weighs the survey and access, from NHS appointment and phone data; the other survey questions are from the 2026 GP Patient Survey. The facts are from NHS England, the Care Quality Commission and OHID, are not part of the grade, and are shown as each practice’s own record. NHS England advises against ranking practices on the Friends and Family Test or on appointment figures, and we point nothing out in the facts, vaccination or screening rows.

The full pages

Sources

  • 2026 GP Patient Survey: https://www.gp-patient.co.uk/
  • Contains information from NHS England, licenced under the current version of the Open Government Licence
  • Contains information from the Care Quality Commission, licensed under the Open Government Licence. CQC must be acknowledged as the source of the data; CQC is not responsible for our analysis.
  • Contains public sector information licensed under the Open Government Licence v3.0. Antibiotic prescribing: UK Health Security Agency and Office for Health Improvement and Disparities (Fingertips), from NHS Business Services Authority prescribing data.

All sources and licences