Cheshire East · Compare
High Street Surgery vs Cumberland House Surgery
Two GP practices in the same primary care network, a short way apart. Side by side, with the margin of error on every figure.
Can the survey tell them apart?
High Street Surgery and Cumberland House Surgery cannot be told apart on the Practice Grade. The likely ranges overlap, so the data does not show that one is ahead of the other, whatever the two numbers are.
Side by side
| Measure | High Street SurgerySK11 6JL | Cumberland House SurgerySK11 6JL |
|---|---|---|
| Practice Grade (the 2026 GP Patient Survey and NHS appointment and phone data) | ||
| Practice Grade | 81.0likely range 74.2 to 86.0104 survey answers | 85.4likely range 72.4 to 91.2119 survey answers |
| Label (against the England average) | Cannot be told apart from the England average | Cannot be told apart from the England average |
| Patients who describe the practice as good | 82.0%likely range 72.5% to 88.8%, 104 answers | 87.7%likely range 69.1% to 95.8%, 119 answers |
| Access (mean of the two below) | 78.6%likely range 73.4% to 82.8% | 80.0%likely range 76.2% to 83.2% |
| Appointments within two weeks of booking | 76.8%likely range 68.5% to 83.5%, 1,840 appointments | 79.9%likely range 74.2% to 84.6%, 3,514 appointments |
| Calls answered by the practice | 80.2%likely range 73.8% to 85.4%, 3,716 calls | 80.0%likely range 75.0% to 84.3%, 5,934 calls |
| More survey questions (not part of the grade) | ||
| Getting through on the phone | 88.1%likely range 79.1% to 93.5%, 97 answers | 57.4%likely range 37.0% to 75.5%, 109 answers |
| Reception and admin team | 94.1%likely range 86.7% to 97.5%, 100 answers | 96.1%likely range 79.3% to 99.4%, 113 answers |
| Having a preferred professional | 46.3%likely range 36.1% to 56.9%, 104 answers | 32.0%likely range 16.8% to 52.3%, 117 answers |
| Seeing your preferred professional | 51.3%likely range 35.5% to 66.8%, 45 answers | 47.7%likely range 20.0% to 76.8%, 42 answers |
| Knowing the next step | 87.8%likely range 79.0% to 93.3%, 100 answers | 91.3%likely range 73.0% to 97.6%, 114 answers |
| Contacting the practice | 79.0%likely range 69.1% to 86.4%, 101 answers | 80.7%likely range 61.1% to 91.8%, 119 answers |
| Wait for an appointment | 65.5%likely range 54.4% to 75.1%, 95 answers | 90.1%likely range 70.7% to 97.1%, 107 answers |
| Being listened to | 88.2%likely range 79.6% to 93.5%, 103 answers | 93.1%likely range 75.6% to 98.3%, 116 answers |
| Care and concern | 86.5%likely range 77.6% to 92.3%, 102 answers | 96.7%likely range 80.4% to 99.5%, 115 answers |
| Confidence and trust | 93.6%likely range 86.2% to 97.2%, 102 answers | 99.5%likely range 84.7% to 100.0%, 115 answers |
| Involvement in decisions | 94.0%likely range 86.6% to 97.5%, 99 answers | 97.1%likely range 80.7% to 99.6%, 112 answers |
| Needs met | 89.1%likely range 80.5% to 94.1%, 101 answers | 97.3%likely range 81.3% to 99.7%, 115 answers |
| Vaccinations and screening (NHS England QOF, not part of the grade) | ||
| Babies at 8 months | 97.1%likely range 85.5% to 99.5%, 35 patients | 96.1%likely range 90.3% to 98.5%, 102 patients |
| Children at 18 months | 93.9%likely range 80.4% to 98.3%, 33 patients | 94.8%likely range 89.2% to 97.6%, 116 patients |
| Children at 5 years | 86.8%likely range 75.2% to 93.5%, 53 patients | 93.8%likely range 87.7% to 96.9%, 112 patients |
| Women aged 25 to 49 | 74.1%likely range 71.3% to 76.7%, 1,034 patients | 78.0%likely range 76.2% to 79.7%, 2,192 patients |
| Women aged 50 to 64 | 73.5%likely range 69.9% to 76.7%, 648 patients | 81.8%likely range 79.7% to 83.6%, 1,469 patients |
| Facts (NHS England, not part of the grade) | ||
| Registered patients | 6,707August 2026 | 14,925August 2026 |
| Primary care network | Macclesfield PCN | Macclesfield PCN |
| Phone | 01625 423692 | 01625 428081 |
| Friends and Family Test (its own feedback) | No results for June 2026 | No results for June 2026 |
| Appointments (one month) | 2,406 in August 2026Same day 43.5%; face to face 51.4% | 4,806 in August 2026Same day 48.1%; face to face 64.8% |
| Antibiotic items per STAR-PU (one year) | 0.51England 0.74, April 2025 to March 2026 | 0.79England 0.74, April 2025 to March 2026 |
| GPs (full-time equivalent) | 5.0 qualified permanent9.0 including trainees and locums1,345 patients per permanent GP | 12.0 qualified permanent15.7 including trainees and locums1,241 patients per permanent GP |
| CQC rating (a separate source) | Good | Good |
“Clearly higher” appears only when a practice’s likely range lies wholly above every other practice’s here. When the ranges overlap, the survey cannot tell the practices apart and nobody is pointed out. A practice never gets a mark for being lower.
The Practice Grade weighs the survey and access, from NHS appointment and phone data; the other survey questions are from the 2026 GP Patient Survey. The facts are from NHS England, the Care Quality Commission and OHID, are not part of the grade, and are shown as each practice’s own record. NHS England advises against ranking practices on the Friends and Family Test or on appointment figures, and we point nothing out in the facts, vaccination or screening rows.
The full pages
Sources
- 2026 GP Patient Survey: https://www.gp-patient.co.uk/
- Contains information from NHS England, licenced under the current version of the Open Government Licence
- Contains information from the Care Quality Commission, licensed under the Open Government Licence. CQC must be acknowledged as the source of the data; CQC is not responsible for our analysis.
- Contains public sector information licensed under the Open Government Licence v3.0. Antibiotic prescribing: UK Health Security Agency and Office for Health Improvement and Disparities (Fingertips), from NHS Business Services Authority prescribing data.