Barking and Dagenham · Compare
Halbutt Street Surgery vs John Smith Medical Centre
Two GP practices in the same primary care network, a short way apart. Side by side, with the margin of error on every figure.
Can the survey tell them apart?
John Smith Medical Centre’s Practice Grade is clearly higher than Halbutt Street Surgery’s: its likely range lies wholly above.
Side by side
| Measure | Halbutt Street SurgeryRM9 5AS | John Smith Medical CentreIG11 9LL |
|---|---|---|
| Practice Grade (the 2026 GP Patient Survey and NHS appointment and phone data) | ||
| Practice Grade | 58.8likely range 53.4 to 64.095 survey answers | 76.7likely range 71.3 to 80.493 survey answersClearly higher |
| Label (against the England average) | No label | Patients: cannot be told apart from the England average |
| Patients who describe the practice as good | 52.2%likely range 45.0% to 59.3%, 95 answers | 74.2%likely range 68.9% to 78.9%, 93 answersClearly higher |
| Access (mean of the two below) | 74.0%likely range 67.9% to 78.9% | 82.5%likely range 69.3% to 87.8% |
| Appointments within two weeks of booking | 88.8%likely range 80.7% to 93.8%, 1,388 appointments | 92.0%likely range 78.8% to 97.3%, 563 appointments |
| Calls answered by the practice | 59.0%likely range 49.9% to 67.5%, 2,431 calls | Not in the grade: no phone data |
| More survey questions (not part of the grade) | ||
| Getting through on the phone | 32.4%likely range 25.9% to 39.7%, 90 answers | 61.8%likely range 56.0% to 67.3%, 89 answers |
| Reception and admin team | 65.6%likely range 58.3% to 72.3%, 90 answers | 75.2%likely range 69.9% to 79.9%, 89 answers |
| Having a preferred professional | 33.9%likely range 27.5% to 41.0%, 95 answers | 23.8%likely range 19.3% to 29.0%, 93 answers |
| Seeing your preferred professional | 26.1%likely range 17.1% to 37.8%, 36 answers | Not shown: fewer than 30 answers |
| Knowing the next step | 67.6%likely range 60.1% to 74.4%, 84 answers | 77.4%likely range 72.0% to 82.1%, 84 answers |
| Contacting the practice | 47.9%likely range 40.6% to 55.3%, 91 answers | 65.4%likely range 59.7% to 70.6%, 92 answers |
| Wait for an appointment | 37.4%likely range 30.0% to 45.5%, 76 answers | 52.8%likely range 46.4% to 59.0%, 76 answers |
| Being listened to | 68.9%likely range 61.6% to 75.3%, 89 answers | 79.6%likely range 74.4% to 83.9%, 87 answers |
| Care and concern | 67.3%likely range 59.8% to 73.9%, 87 answers | 81.7%likely range 76.7% to 85.9%, 85 answers |
| Confidence and trust | 86.1%likely range 80.0% to 90.6%, 86 answers | 86.6%likely range 81.9% to 90.2%, 82 answers |
| Involvement in decisions | 83.5%likely range 77.0% to 88.5%, 84 answers | 90.8%likely range 86.5% to 93.8%, 80 answers |
| Needs met | 77.9%likely range 71.1% to 83.5%, 89 answers | 84.4%likely range 79.6% to 88.2%, 87 answers |
| Vaccinations and screening (NHS England QOF, not part of the grade) | ||
| Babies at 8 months | 85.4%likely range 72.8% to 92.8%, 48 patients | 82.4%likely range 72.2% to 89.4%, 74 patients |
| Children at 18 months | 73.1%likely range 59.7% to 83.2%, 52 patients | 63.3%likely range 52.3% to 73.1%, 79 patients |
| Children at 5 years | 79.2%likely range 66.5% to 88.0%, 53 patients | 62.3%likely range 49.7% to 73.4%, 61 patients |
| Women aged 25 to 49 | 65.5%likely range 62.5% to 68.4%, 985 patients | 53.8%likely range 50.7% to 56.8%, 1,040 patients |
| Women aged 50 to 64 | 77.4%likely range 73.4% to 81.0%, 460 patients | 73.3%likely range 67.2% to 78.6%, 232 patients |
| Facts (NHS England, not part of the grade) | ||
| Registered patients | 5,333August 2026 | 4,411August 2026 |
| Primary care network | Barking & Dagenham West PCN | Barking & Dagenham West PCN |
| Phone | 020 85921544 | 020 85949013 |
| Friends and Family Test (its own feedback) | 100.0% good or very good35 answers, June 2026 | 79.7% good or very good74 answers, June 2026 |
| Appointments (one month) | 2,418 in August 2026Same day 45.6%; face to face 35.8% | 2,186 in August 2026Same day 71.6%; face to face 26.8% |
| Antibiotic items per STAR-PU (one year) | 0.28England 0.74, April 2025 to March 2026 | 0.35England 0.74, April 2025 to March 2026 |
| GPs (full-time equivalent) | 4.1 qualified permanent4.6 including trainees and locums1,290 patients per permanent GP | 1.5 qualified permanent1.5 including trainees and locums2,877 patients per permanent GP |
| CQC rating (a separate source) | Requires improvement | Good |
“Clearly higher” appears only when a practice’s likely range lies wholly above every other practice’s here. When the ranges overlap, the survey cannot tell the practices apart and nobody is pointed out. A practice never gets a mark for being lower.
The Practice Grade weighs the survey and access, from NHS appointment and phone data; the other survey questions are from the 2026 GP Patient Survey. The facts are from NHS England, the Care Quality Commission and OHID, are not part of the grade, and are shown as each practice’s own record. NHS England advises against ranking practices on the Friends and Family Test or on appointment figures, and we point nothing out in the facts, vaccination or screening rows.
The full pages
Sources
- 2026 GP Patient Survey: https://www.gp-patient.co.uk/
- Contains information from NHS England, licenced under the current version of the Open Government Licence
- Contains information from the Care Quality Commission, licensed under the Open Government Licence. CQC must be acknowledged as the source of the data; CQC is not responsible for our analysis.
- Contains public sector information licensed under the Open Government Licence v3.0. Antibiotic prescribing: UK Health Security Agency and Office for Health Improvement and Disparities (Fingertips), from NHS Business Services Authority prescribing data.