Ealing · Compare
Greenford Avenue Fhp vs Elmbank Surgery
Two GP practices in the same primary care network, a short way apart. Side by side, with the margin of error on every figure.
Can the survey tell them apart?
Greenford Avenue Fhp and Elmbank Surgery cannot be told apart on the Practice Grade. The likely ranges overlap, so the data does not show that one is ahead of the other, whatever the two numbers are.
Side by side
| Measure | Greenford Avenue FhpW7 3AH | Elmbank SurgeryW7 3DD |
|---|---|---|
| Practice Grade (the 2026 GP Patient Survey and NHS appointment and phone data) | ||
| Practice Grade | 81.5likely range 78.0 to 84.3130 survey answers | 77.6likely range 70.8 to 82.487 survey answers |
| Label (against the England average) | Clearly above the England average | Cannot be told apart from the England average |
| Patients who describe the practice as good | 85.7%likely range 82.2% to 88.6%, 130 answers | 82.7%likely range 73.3% to 89.2%, 87 answers |
| Access (mean of the two below) | 71.5%likely range 63.3% to 77.8% | 65.5%likely range 59.8% to 70.8% |
| Appointments within two weeks of booking | 74.8%likely range 60.4% to 85.3%, 675 appointments | 55.5%likely range 46.0% to 64.6%, 1,622 appointments |
| Calls answered by the practice | 68.1%likely range 60.3% to 75.0%, 3,150 calls | 75.5%likely range 69.0% to 81.0%, 4,082 calls |
| More survey questions (not part of the grade) | ||
| Getting through on the phone | 74.0%likely range 69.8% to 77.9%, 126 answers | 70.2%likely range 59.8% to 78.9%, 86 answers |
| Reception and admin team | 94.6%likely range 92.1% to 96.3%, 131 answers | 95.4%likely range 88.7% to 98.2%, 87 answers |
| Having a preferred professional | 44.0%likely range 39.6% to 48.6%, 131 answers | 54.1%likely range 43.4% to 64.4%, 84 answers |
| Seeing your preferred professional | 48.7%likely range 42.0% to 55.5%, 60 answers | 54.6%likely range 39.6% to 68.7%, 43 answers |
| Knowing the next step | 86.9%likely range 83.3% to 89.7%, 122 answers | 90.5%likely range 82.3% to 95.1%, 85 answers |
| Contacting the practice | 80.7%likely range 76.8% to 84.1%, 128 answers | 75.4%likely range 65.3% to 83.3%, 87 answers |
| Wait for an appointment | 67.6%likely range 62.9% to 71.9%, 115 answers | 63.8%likely range 52.7% to 73.5%, 80 answers |
| Being listened to | 89.9%likely range 86.7% to 92.4%, 121 answers | 89.6%likely range 81.0% to 94.5%, 82 answers |
| Care and concern | 91.2%likely range 88.1% to 93.5%, 122 answers | 91.0%likely range 82.8% to 95.5%, 83 answers |
| Confidence and trust | 97.4%likely range 95.4% to 98.5%, 120 answers | 96.2%likely range 89.6% to 98.7%, 83 answers |
| Involvement in decisions | 96.4%likely range 94.1% to 97.8%, 112 answers | 93.4%likely range 85.8% to 97.1%, 83 answers |
| Needs met | 96.6%likely range 94.4% to 97.9%, 122 answers | 96.8%likely range 90.4% to 99.0%, 84 answers |
| Vaccinations and screening (NHS England QOF, not part of the grade) | ||
| Babies at 8 months | 66.7%likely range 48.8% to 80.8%, 30 patients | 84.2%likely range 74.4% to 90.7%, 76 patients |
| Children at 18 months | 75.7%likely range 59.9% to 86.6%, 37 patients | 70.3%likely range 59.1% to 79.5%, 74 patients |
| Children at 5 years | 58.6%likely range 40.7% to 74.5%, 29 patients | 55.3%likely range 44.7% to 65.4%, 85 patients |
| Women aged 25 to 49 | 60.4%likely range 56.7% to 64.0%, 672 patients | 71.6%likely range 69.0% to 74.0%, 1,247 patients |
| Women aged 50 to 64 | 73.7%likely range 69.7% to 77.3%, 505 patients | 81.8%likely range 78.2% to 85.0%, 490 patients |
| Facts (NHS England, not part of the grade) | ||
| Registered patients | 4,565August 2026 | 6,459August 2026 |
| Primary care network | Greenwell PCN | Greenwell PCN |
| Phone | 020 85781880 | 020 85781430 |
| Friends and Family Test (its own feedback) | No results for June 2026 | 100.0% good or very good26 answers, June 2026 |
| Appointments (one month) | 2,605 in August 2026Same day 26.0%; face to face 68.1% | 3,550 in August 2026Same day 25.3%; face to face 81.7% |
| Antibiotic items per STAR-PU (one year) | 0.77England 0.74, April 2025 to March 2026 | 0.79England 0.74, April 2025 to March 2026 |
| GPs (full-time equivalent) | 1.1 qualified permanent1.3 including trainees and locums4,125 patients per permanent GP | 1.3 qualified permanent1.6 including trainees and locums5,046 patients per permanent GP |
| CQC rating (a separate source) | Good | Good |
“Clearly higher” appears only when a practice’s likely range lies wholly above every other practice’s here. When the ranges overlap, the survey cannot tell the practices apart and nobody is pointed out. A practice never gets a mark for being lower.
The Practice Grade weighs the survey and access, from NHS appointment and phone data; the other survey questions are from the 2026 GP Patient Survey. The facts are from NHS England, the Care Quality Commission and OHID, are not part of the grade, and are shown as each practice’s own record. NHS England advises against ranking practices on the Friends and Family Test or on appointment figures, and we point nothing out in the facts, vaccination or screening rows.
The full pages
Sources
- 2026 GP Patient Survey: https://www.gp-patient.co.uk/
- Contains information from NHS England, licenced under the current version of the Open Government Licence
- Contains information from the Care Quality Commission, licensed under the Open Government Licence. CQC must be acknowledged as the source of the data; CQC is not responsible for our analysis.
- Contains public sector information licensed under the Open Government Licence v3.0. Antibiotic prescribing: UK Health Security Agency and Office for Health Improvement and Disparities (Fingertips), from NHS Business Services Authority prescribing data.